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Could These Three IT Trends Help Your Small Business?

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Small Business IT in AtlantaSmall Business IT in Atlanta Matters for Functionality

As a business owner, you may think that small business IT in Atlanta isn’t necessarily at the top of your priority list. Between growing your business, figuring out how to make ends meet, and building a brand, IT typically falls to the wayside when it comes to running a small business. However, advancements in technology within the past few years are changing the way small businesses operate and grow. The entire business world is tied to IT of some form. Whether it’s through your payment processing software or your employee management program, technology helps your business run. So, why shouldn’t you devote just a little bit more attention to IT trends that could increase the efficiency and profitability of your business? Here are some things that you may not have considered for your small business.

The Cloud

We all use it, so why not incorporate it into your plan for small business IT in Atlanta? Though it sounds ethereal, it’s actually quite hardy and useful! In your personal life, you may be used to using the cloud for music or photo storage, but in business it truly opens up a whole new world. Cloud computing offers businesses of any size the ability to access their information and systems from anywhere there’s an internet connection. Instead of tethering you to an office space, you can get the job done from wherever you are. That means you may not have to spend lots of money on real estate and you can offer a more flexible work environment for your employees. Your team can use browser-based applications to run the business no matter if they’re in the office or in a coffee shop downtown.

Remote Employees

Which brings us to our next point – remote workers! One of the most expensive things about running a small business is finding the appropriate amount of office space in your budget. It’s challenging to grow your business and staff with limited physical space. With a booming real estate market like Atlanta, finding an affordable space that can grow with your business is challenging. Leveraging cloud computing and the internet to provide your employees with a more flexible work environment can be the perfect solution. You’ll not only save on rent or mortgage costs, but you’ll be able to scale up AND find qualified talent that will love the flexibility. The way we work is changing and small businesses are at the forefront of shaping what the new work environment looks like.

Chatbots

While many might think that chatbots seem a little too “big corporation” to be incorporated into small business IT in Atlanta, they could actually provide a valuable service to your customers. Those big corporations often have the resources to staff customer service associates around the clock. Using chatbots can put your small business on that same 24-hour schedule when it comes to simple requests. Customers want convenience, and some prefer that over supporting small business. Incorporating chatbots into your business’s arsenal can level the playing field even more with your larger competitors. Chatbots can even allow app-based purchases, which means that whenever a customer gets the itch, they can scratch it and purchase your product. AI has increasingly become more user-friendly, which means chatbots are even more effective than they were when they hit the market.

If you’re looking for a partner for small business IT in Atlanta, let CMIT Solutions help. We’re a local team backed by a nationwide network, so whatever your need, we’ve got you covered. Contact us today to learn more about our tailored IT offerings.

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