{"id":524,"date":"2022-11-03T12:32:59","date_gmt":"2022-11-03T17:32:59","guid":{"rendered":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/?p=524"},"modified":"2024-07-03T13:42:30","modified_gmt":"2024-07-03T18:42:30","slug":"cybersecurity-checklist-for-the-hotel-industry","status":"publish","type":"post","link":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/blog\/cybersecurity-checklist-for-the-hotel-industry\/","title":{"rendered":"Cybersecurity Checklist for the Hotel Industry"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Cybersecurity is a huge concern for the hotel industry.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Hotels not only collect visitor information \u2014 including credit cards, names and addresses through reservation systems \u2014 but also often contain several other types of businesses. For example, hotels that include spa services, restaurants and gift shops run a greater risk for data breaches because all these areas may collect unique information and perform individual transactions.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Hotels are also vulnerable because many connect to smart technology that automates assets like lights, temperature controls, minibar monitors, keyless check-in\/check-out systems, and mobile food and drink orders. While travelers consider this capability extremely convenient, it places a target on the industry\u2019s back for hackers.<\/span><\/p>\n<p style=\"text-align: center\"><b>[Related: <\/b><a href=\"https:\/\/cmitsolutions.com\/bellevue-kirkland-redmond\/phishing-vs-spoofing-attacks-similarities-differences-and-how-to-prevent-them\/\"><b>Phishing vs. Spoofing Attacks: Similarities, Differences and How to Prevent Them<\/b><\/a><b>]<\/b><\/p>\n<p><span style=\"font-weight: 400\">The hotel industry constantly runs the risk of falling victim to phishing attacks, data breaches, ransomware, customer or staff identity theft and other costly cybersecurity incidents.<\/span><\/p>\n<div class=\"flex-1 overflow-hidden\">\n<div class=\"react-scroll-to-bottom--css-tqlky-79elbk h-full\">\n<div class=\"react-scroll-to-bottom--css-tqlky-1n7m0yu\">\n<div class=\"flex flex-col pb-9 text-sm\">\n<div class=\"w-full text-token-text-primary\" data-testid=\"conversation-turn-19\">\n<div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\">\n<div class=\"flex flex-1 text-base mx-auto gap-3 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem] group final-completion\">\n<div class=\"relative flex w-full flex-col lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"bc4ba2f7-bfdf-4725-8a16-34e5ef0e401c\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>However, hotel owners can take proactive steps to fortify their best hotel cybersecurity guard and stay safe and aware.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2>Cybersecurity Checklist for the Hotel Industry<\/h2>\n<p><span style=\"font-weight: 400\">If you run a business like this, here is a hotel cybersecurity checklist for the industry to protect your business from cyber threats.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Understand Your Systems and How They Connect<\/span><\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-627 size-large\" src=\"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-rdne-stock-project-7888658-1024x683.jpg\" alt=\"Woman gathering information about hotel cybersecurity\" width=\"1024\" height=\"683\" srcset=\"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-rdne-stock-project-7888658-1024x683.jpg 1024w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-rdne-stock-project-7888658-300x200.jpg 300w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-rdne-stock-project-7888658-768x512.jpg 768w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-rdne-stock-project-7888658-1536x1024.jpg 1536w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-rdne-stock-project-7888658-2048x1365.jpg 2048w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-rdne-stock-project-7888658-1920x1280.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400\">One way to be safe is to be educated. Understanding all the point-of-sale systems, connected devices and reservation systems and how they work with other systems is important.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Staff definitely should be aware of what data they\u2019re collecting. They should also know the status of certain devices, systems or software:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Any vulnerabilities they might have<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">When they need updates\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">When they need to be replaced altogether.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400\">Vet Your Vendors and Service Providers<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Many hotels prefer to outsource some services. Your hotel might use booking websites, offsite accounting or planned maintenance systems. These create several potential entry points outside your core staff and network, which opens opportunities for hackers to access and exploit confidential information.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">As a hotel owner, you should thoroughly vet whichever third-party providers you employ. In addition, you should give them access only to the limited information they need to do their jobs. If any vendors will process guest information, make sure they sign confidentiality or data processing agreements.\u00a0<\/span><\/p>\n<p style=\"text-align: center\"><strong>[Related: <a href=\"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/blog\/the-importance-of-mobile-device-management-in-the-hospitality-industry\/\">The Importance of Mobile Device Management in the Hospitality Industry<\/a>]<\/strong><\/p>\n<h2><span style=\"font-weight: 400\">Update and Fix Systems Regularly<\/span><\/h2>\n<p><span style=\"font-weight: 400\">One of the most common reasons hotels suffer security breaches is because of ignored software updates. Because hackers\u2019 methods evolve every day, new security patches are constantly available. Failing to update or fix your hotel\u2019s software systems can result in devastating information security breaches.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Manage and Minimize User Access<\/span><\/h2>\n<p><span style=\"font-weight: 400\">A hotel restaurant chef, a custodial worker, an <a href=\"https:\/\/cmitsolutions.com\/it-services\/\">IT specialist<\/a> and a front-desk receptionist don\u2019t all need access to the same data. Effective management and minimization of user access are critical aspects of hotel cybersecurity. By implementing robust access controls, you can prevent confidential information from falling into the wrong hands.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Properly Train All Staff<\/span>\u00a0<img decoding=\"async\" class=\"alignnone wp-image-626 size-large\" src=\"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-kampus-production-8353771-1024x684.jpg\" alt=\"Training staff on hotel cybersecurity\" width=\"1024\" height=\"684\" srcset=\"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-kampus-production-8353771-1024x684.jpg 1024w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-kampus-production-8353771-300x200.jpg 300w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-kampus-production-8353771-768x513.jpg 768w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-kampus-production-8353771-1536x1025.jpg 1536w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-kampus-production-8353771-2048x1367.jpg 2048w, https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-content\/uploads\/sites\/20\/2022\/11\/pexels-kampus-production-8353771-1920x1282.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/h2>\n<p><span style=\"font-weight: 400\">It doesn\u2019t take much to turn your employees from dependable staff to potential security vulnerabilities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">A critical aspect of this hotel cybersecurity checklist is to properly train all staff to deal in best security practices. Any staff dealing with computer databases should undergo regular cybersecurity training relevant to their duties, and you should also train all staff on how to identify phishing scams.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Hire designated systems officers and IT specialists, encourage regular audits and report any suspicious user behavior whenever possible.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Additionally, help new employees by creating cybersecurity-related materials that provide guidelines and regulations. If employees (new or veteran) have questions, make sure they know who to go to for answers.<\/span><\/p>\n<p style=\"text-align: center\"><b>[Related: <\/b><a href=\"https:\/\/cmitsolutions.com\/bellevue-kirkland-redmond\/dont-ignore-software-updates-and-security-patches\/\"><b>Don\u2019t Ignore Software Patches and Security Updates<\/b><\/a><b>]<\/b><\/p>\n<h2><span style=\"font-weight: 400\">Manage Separate Wi-Fi Networks for Your Visitors and Your Business<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Free Wi-Fi for hotel guests is a definite plus (and practically expected at this point), but it can lead to easy access for hackers to breach confidential networks. Make sure you have separate Wi-Fi networks: one for guests and one for hotel operations.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Once you\u2019ve adopted these and other cybersecurity practices, you can feel more confident in your hotel\u2019s data management. And in turn, you\u2019ll lead a more successful business.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Partner With a Managed IT Company Like CMIT Solutions<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Running a fast-paced business like a hotel and keeping up with the constant evolution of cyber threats can be overwhelming \u2014 that\u2019s why experts like <\/span><a href=\"https:\/\/cmitsolutions.com\/bellevue-kirkland-redmond\/\"><span style=\"font-weight: 400\">CMIT Solutions of Bellevue<\/span><\/a><span style=\"font-weight: 400\"> are here to partner with you and keep you updated with your hotel cybersecurity checklist.<\/span><\/p>\n<p><span style=\"font-weight: 400\">We have experience with a wide variety of <\/span><a href=\"https:\/\/cmitsolutions.com\/bellevue-kirkland-redmond\/industries\/\"><span style=\"font-weight: 400\">industries<\/span><\/a><span style=\"font-weight: 400\">, including the <\/span><a href=\"https:\/\/cmitsolutions.com\/bellevue-kirkland-redmond\/industries\/hospitality\/\"><span style=\"font-weight: 400\">hospitality<\/span><\/a><span style=\"font-weight: 400\"> sector. When you work with us, we\u2019ll provide 24\/7 protection and monitoring to keep your business\u2019s and your guests\u2019 data safe.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For more information, or to create your own cybersecurity checklist for the hotel industry, <\/span><a href=\"https:\/\/cmitsolutions.com\/bellevue-kirkland-redmond\/contact-us\/\"><span style=\"font-weight: 400\">contact CMIT Solutions today<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400\">Featured image via <\/span><\/i><a href=\"https:\/\/unsplash.com\/photos\/QJMKyrud5l8\"><i><span style=\"font-weight: 400\">Unsplash<\/span><\/i><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hotel owners can take action to put up their best cybersecurity guard and stay safe. If you&#8217;re in the industry, here is a hotel cybersecurity checklist for you.<\/p>\n","protected":false},"author":34,"featured_media":525,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-524","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-it"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/posts\/524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/comments?post=524"}],"version-history":[{"count":0,"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/posts\/524\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/media\/525"}],"wp:attachment":[{"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/media?parent=524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/categories?post=524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cmitsolutions.com\/bellevue-wa-1140\/wp-json\/wp\/v2\/tags?post=524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}