Responsive IT Support Built for the Speed of Hospitality

In the hospitality industry, technology downtime equals lost revenue and poor guest experiences. CMIT Solutions of Boston, provides fast, reliable, and industry-specific IT support—keeping your front desk systems, point-of-sale terminals, Wi-Fi networks, and staff communication tools performing at their best.

Managed IT Services That Eliminate Tech Headaches

Managing IT across multiple locations or departments shouldn’t be a burden. Our managed IT services include 24/7 monitoring, proactive maintenance, and remote management—reducing tech issues before they impact operations. CMIT Solutions of Boston, helps hotels, restaurants, and event venues stay up and running with minimal disruptions and predictable IT costs.

Key Benefits:

  • Proactive issue detection and resolution

  • Scalable IT infrastructure for multiple locations

  • Scheduled maintenance to avoid service interruptions

  • Centralized system control and performance tracking

  • Fixed monthly pricing to manage IT budgets

 

Secure, Supported IT Environments for Hospitality Operations

Cybersecurity threats can strike at any time—especially in guest-facing industries. That’s why our IT support team is trained to respond quickly to breaches, phishing attempts, suspicious logins, or compromised systems. CMIT Solutions of Boston, delivers security-focused support that combines rapid response with prevention planning, protecting guest data and keeping your systems compliant and secure.

Key Benefits:

  • Quick response to cyber incidents and vulnerabilities

  • Security audits and best practices guidance

  • Guest Wi-Fi and POS system protection

  • Malware and ransomware remediation

 

Application Support That Keeps Your Hospitality Teams Moving

From reservation platforms to communication apps, hospitality teams rely on cloud-based tools to stay efficient. CMIT Solutions of Boston, provides expert support for Microsoft 365, team collaboration tools, shift scheduling apps, and more. Whether staff are at the front desk, in the kitchen, or managing operations remotely, we ensure their applications are optimized, updated, and trouble-free.

Key Benefits:

  • Troubleshooting for Microsoft 365, Teams, and third-party apps

  • Rapid onboarding for new employees and devices

  • Integration support for PMS, POS, and HR tools

  • Custom workflows and productivity enhancements

  • Support available on-site or remotely

 

24/7 Hospitality IT Support That Never Sleeps

Guests expect excellence 24/7—and your IT systems should deliver the same. CMIT Solutions of Boston,  provides around-the-clock IT support tailored to the hospitality environment. Whether you’re facing a late-night POS outage, network failure, or email issue, our team responds fast to keep service flowing and stress levels low.

Key Benefits:

  • 24/7 helpdesk and emergency on-site support

  • Experienced technicians familiar with hospitality systems

  • Support for POS, PMS, guest Wi-Fi, mobile devices, and more

  • Local team based in Boston, Newton & Waltham for fast resolution

  • Reduced downtime and better guest satisfaction