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What are Managed IT Services? – CMIT Solutions of Carlsbad


Managed IT Services or Managed Service Providers (MSPs), provide businesses with highly skilled IT professionals that resolve any IT issue in no time.

Most companies look to outsource IT work, focusing more on their core objectives and growth.  No business wants to get bogged down in technical problems that delay productivity, and sometimes, the problem is just too much to handle internally.

There are several Managed Service Providers on the market-what distinguishes the traits of a great MSP vs a sub-par one are shown primarily in two factors. The customer base, and the demand for services. Choosing the right MSP, for the right job, for your business is a critical decision that should not be taken lightly.

A great MSP in the Carlsbad area is CMIT Solutions. Having been around for 20 years, we provide excellent service, with a round the clock operating IT team ready to assist our clients any way we can by proactively monitoring their IT infrastructure and helping them evolve with shifting industry trends.

What are Managed IT Services?

Put simply, a managed IT service company looks after your IT needs, making it easy to enhance company productivity and growth.

MSPs generally offer 24/7/365 accessibility, allowing for troubleshooting of any issues you have with your network or computer at any time by way of skilled technicians, who are always happy to help.

CMIT Solutions is a top-notch managed IT service provider, offering a range of outsourced IT services from networking and cloud backups to data analytics. With a wide array of experience and expertise in solving any number of IT issues, we’re a great option for a small business, or large company.

Key Benefits of Using Managed IT Services

The following shows more of how an MSP is right for your business:

  • Save Time: One of the primary reasons MSP’s are sought after is because they can save your business valuable time. You shouldn’t have to worry about a technical issue slowing you down for a couple of hours, let alone longer than that. CMIT Solutions is here to help.
  • Mitigate risks: The primary role of any MSP is to mitigate IT risks for clients, and make sure that should a mishap occur, it is dealt with accordingly.
  • Cost-effective: Hiring and retaining in-house talent is always expensive. Compare that to partnering with a managed IT service company, and it’s a no-brainer. CMIT Solutions understands budget constraints, offering extensive services at affordable rates.
  • Access Latest Technology: The quality of an MSP relies on the use of up-to-date technologies, supplied to the business they partner with. With CMIT Solutions, you can access emerging technologies that elevate business productivity.
  • Focus on Other Areas: Partnering with an MSP means saving time for other core areas of your business. Delegating your complex IT services to CMIT Solutions allows you to focus on other critical areas of your business.
  • More Effective Operations: There’s one primary difference between an in-house IT team and a managed IT service partner. A managed service partner ensures better performance of your existing technologies, keeping your in-house IT staff from getting overwhelmed as your business grows.

What is Included in Managed IT Services?

Every managed IT service company differs from others depending on the services provided. Concerning the growing demand from tech companies in Carlsbad area, CMIT Solutions is a great option, and a highly recommended MSP. The following are the top managed services that CMIT Solutions provides:

  • 24/7/365 ACCESSIBILITY: CMIT Solutions is a highly reliable tech partner as it is available for clients for around the clock, incorporating IT experts that resolve issues quickly.
  • NETWORKING AND INFRASTRUCTURE: One of the benefits of outsourcing your IT management is constant monitoring of your infrastructure by experts who defend against  threats and resolve any connection issues.
  • CYBERSECURITY: Security is the greatest concern of all businesses. At CMIT Solutions, you gain access to a robust security system that stop any threats dead in their tracks.
  • CLOUD SERVICES:  MSPs are sought after by businesses today mainly to manage their cloud services. CMIT Solutions’ cloud solutions are renowned, reliable and robust. We make it easy to safeguard your vulnerable data and maintain a positive relationship with clients.
  • IT SUPPORT: Information Technology is continuously evolving. Having a healthy IT environment helps promote the growth of your business. CMIT Solutions incorporates a team of IT professionals that look after your IT infrastructure, offering solutions whenever needed.
  • BDR (BACKUP AND DISASTER RECOVERY): Protecting data is/must be the priority of every business. On that note, data backup and disaster recovery are CMIT’s specialties. Remember that your clients are trusting you with their data, so should a mishap occur, make sure you can get their information back.
  • DEVICE MANAGEMENT: MSPs ensure proper management of your devices that carry sensitive data. Many businesses, now-a-days follow BYOD (bring your own device) protocol. At CMIT Solutions, we have experts managing your devices like mobile phones, tablets, laptops etc. Should staff bring their own devices, we can outfit them with safety measures to avoid security breaches or problems.
  • REMOTE AND ON-SITE SUPPORT: An MSP can solve your IT problems like lost passwords, internet connectivity issues, log-in difficulty etc. Most of this can be done remotely but some problems require on-site support.  CMIT Solutions provide both remote and on-site services.

Why are Managed IT Services important?

If you’re looking to take your business to the next level, but don’t have the funds to invest in full-time IT staff, managed IT services might be the answer, offering such services as:

Financial Benefit

  • IT Staff Productivity: Outsourcing management of your IT services ensures that your IT staff has the flexibility to accomplish any task in a timely manner.
  • Infrastructure Expenses: Whether you need reduced infrastructure expenses, training or consulting costs, more savings related to licensing, or you just want to save time and energy, MSPs are the best option for your business.
  • Best ROI: Partnering with an MSP means receiving great ROI. With an MSP, you get unlimited access to services like 24/7 assistance, data backup, disaster recovery, and cloud computing – all at affordable rates.
  • Quick Expert-Level Support: A managed IT service allows business access to an IT experts team 24 hours, 7 days a week. They have the ability to resolve any issue quickly, saving time and money.
  • Economy of Scale: With an MSP, you have the flexibility to tailor your IT services to your specific needs.

Social Benefit

  • Build a Good Reputation: Building a brand is difficult, and it takes time to establish a good reputation in the market. An MSP frees up the time and resources you need to properly connect with customers, making you stand out from your competitors.
  • Ensure Clients’ Satisfaction: A great thing about MSPs is that they can find exactly determine clients’ expectations, while simultaneously giving you the tools to help achieve those desires, ensuring the satisfaction of both parties.

Overall Business Productivity

We at CMIT Solutions work hard to ensure your staff can remain focused on other complexities of your business. We create an IT environment that is reliable, scalable and well-protected, so that your company can reach its full potential. CMIT Solutions is a Microsoft Gold Partner, providing IT services and solutions to businesses for Microsoft applications like Office 365, Azure, Teams, SharePoint etc, with our services providing 100 percent customer satisfaction guaranteed.

Considerations for Managed IT Services Providers

While managed service providers have plenty of obvious benefits, it’s important to keep the following in mind when you’re searching for the right one to partner with:

  • Verify the track record of your MSP with other companies it partnered with.
  • Critically review and compare service models offered by your MSP.
  • See whether your MSP takes a partnered approach to managed services.
  • Verify if it provides uninterrupted cloud services.
  • Find out its software installation and update practices.
  • Confirm whether it can handle advanced services and/or project work.
  • Ensure whether it provides round-the-clock support.
  • Verify maintenance cost and compliance standards.
  • Check if it possesses a solid backup and disaster recovery strategy.
  • Check if there is a consistent, single point of contact dedicated to your business.
  • Find out if it has an established escalation path and offer a secondary contact.
  • Recognize its team work effectiveness in case of addressing compliance issues.
  • Know what measures it takes during cybersecurity threats or data breach.

How does CMIT Solutions help you?

Businesses that outsource their IT services management to a managed service provider often see a huge improvement in their overall operational efficacy, with minimal impact on your budget. CMIT Solutions offers strong foundation for your IT needs, providing smart IT services ranging from network testing and software installation and updates, to scheduled backup and disaster recovery, and on-site and cloud services.

However, CMIT Solutions services are not limited to those features. Consider the following:

  • 24/7 Availability: We are a team of IT experts that provide around the clock helpdesk services and maintain vigilance of your IT infrastructure.
  • Security and Compliance: We provide comprehensive security to your devices, data and overall IT infrastructure, and help you stay up to date with the latest technology.
  • Network Monitoring: We assist businesses in monitoring and managing their network and internet connection to stop system breaches in their tracks.
  • Budget-friendly: We help you remain within your budget while managing your IT framework, coming up with a plan that suits your specific needs.
  • Data Security: We offer a comprehensive data security policy that is fit for businesses of any size. With us, your data is safe and secure.

Managed IT Services are responsible to maintain the integrity of your data. Without IT specialists who are trained to monitor potential problems, you leave your company’s, and your client’s sensitive data vulnerable. An MSP will make sure your hardware is up to speed, no potential breaches will hamper your business’s growth, and will guarantee you’re covered with 24/7/365 accessibility. CMIT Solutions maintains, manages, and monitors your infrastructure, shields you from potential cyber threats and provides a safe framework for your company to grow and prosper.

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