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5 Things to Consider When Assessing Your IT Services in Chicago

IT Services in ChicagoHas your business fallen behind and you’re ready to invest in IT Services in Chicago? This assessment will gauge if you are ahead of or behind the curve.

The vast majority of small businesses understand that technology is important for their company, but many of them disregard IT services in Chicago in favor of handling things on their own. Only a fraction of companies are using cloud technology and other advancements available today to help them meet their client demands.

If you feel as if your business has fallen behind and you’re ready to leap forward and invest in tech, this assessment will help you make decisions about scaling your current business or launching a new one.

1. Hardware and Software Maintenance

The most important thing you can do with hardware and software to protect your business is to make sure what you have is up-to-date. Hardware devices should still be under warranty or another type of support adequate for your business. Maintenance and other IT services in Chicago should be conducted regularly and there should be an option for additional support for all of your devices and software. If you are nearing the end of support for anything, it’s time to upgrade.

2. Security Access

You need to periodically review user access for various areas of your business processes including physical access points. Does anyone have a key or entry access who shouldn’t? Has a password been shared or was someone given permission to access a system and the need for that access has expired? An assessment conducted by you and a partner in IT services in Chicago will help you sure up security.

3. Updating System Security

Anti-virus and other software and operating system security plans are not intended to be set-it-and-forget-it. Security systems need to be updated on at least an annual basis and likely need to be checked more frequently than that. Dropping the ball in this area could mean failing to detect current threats and put you at risk for malware, viruses, and ransomware. 

4. Backup

Is your data backed up properly? Many of today’s POS solutions include cloud storage and data sync capabilities, but even with these, you need to make sure it’s active and operational. It can help to conduct a test restore and verify that your customers and your data are safe and retrievable. IT services in Chicago can help you with this process.

5. Redundancy

What would happen if there were a tech emergency within your company? Would you be able to operate without switching to a manual system? Would there be any delays? You need to make sure there is a plan in place to handle the unexpected.

Ultimately, conducting a Technology Needs Assessment will help you improve your business. You’ll be able to identify productivity holdups and reduce your financial losses. It can also help you invest in the most valuable upgrades. There are so many technology options out there it can be difficult to narrow down what is going to benefit your business the most. IT services in Chicago can help you conduct an assessment and determine what you can do to plug in any holes that are identified.

If you’ve noticed your IT is unreliable or aren’t really sure where to start, fill out a short form and tell us more about your business. We’ll get back to ASAP with our recommendations!

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