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5 IT Trends in 2021 to Watch

IT Services in ChicagoTechnology has evolved immensely in the last ten years. What could possibly be next?

If it seems as if things are moving faster than ever in the IT world these days, it’s because they are. Many small to medium-sized businesses rely on IT services in Chicago to keep up with all of the emerging trends this year and beyond. 

If you’re a small or medium-sized business owner, or you intend to be in the next few years, you must put the best technology solutions available to work for you.

What are the top 5 trends to watch during the second half of this year and next year and how can IT services in Chicago help you implement these trends for your business?

1. AI and Augmented Reality

Many companies have embraced AI and other tech tools to help them with redundant tasks and processing large amounts of data without sacrificing human capital. There was a time when AI and augmented reality were far too expensive an investment for small to medium-sized businesses, but no more. AI tools are more affordable than ever and accessible for businesses of all sizes. 

But as is the case with all developments in technology, it’s not all good news. 

The disadvantages of AI include:

  • Dissolution of jobs
  • Increased dependency on machines
  • Inability to take a creative human approach

For most businesses, though, the benefits outweigh the drawbacks. AI offers:

  • Increased efficiency
  • Fewer errors
  • Ability to operate 24/7
  • Able to be deployed in risky situations

2. Payment Security

There are more Americans shopping online now than in all of history. And it’s no secret the pandemic caused this trend to spike even higher. 

Shoppers want a secure method of paying and will turn away from businesses that are unable to offer that. 

Small businesses must adopt reliable, trustworthy payment methods for clients and customers. If it’s been a while since your company has updated its payment method, IT services in Chicago can help you upgrade.

3. Cybersecurity

In the same vein as secure payment options is cybersecurity. 

If you’re like most business owners, you’re thinking “Of course I know cybersecurity is a big deal.” But when was the last time you evaluated your security? What’s standing between your data and those who wish to act maliciously? 

Small businesses face a huge risk when it comes to cybersecurity. It’s one of your most important priorities. Your business must be prepared to deal with:

  • Phishing
  • Ransomware
  • Cryptojacking
  • Cyber-Physical Attacks
  • State-Sponsored Attacks
  • IoT Attacks

IT services in Chicago can help you keep up with the newest advancements in cybersecurity and make changes when they’re needed.

4. 5G

The 5G network offers a better transmission speed that far surpasses what 4G offered. It also improves the ability of smart devices. Things you could previously only do on a computer can now be done on any device now. 

But with these developments come a variety of concerns. IT services in Chicago can help you determine how best to utilize 5G for your business.

5. Blockchain

With blockchain technology, your business doesn’t need a third party or intermediary to validate transactions. This reduces business costs more than ever before.


  • Provides defense against hackers
  • Is built around security and transparency – it prevents tampering of information
  • Eliminates the need for a middleman 
  • Provides privacy

Your tech needs will continue to evolve. IT services in Chicago can help you get a head-start for your small business and make the most of the opportunities available to you.

If you have any questions or are looking for assistance, please reach out to us and we will meet your needs ASAP

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