{"id":5957,"date":"2023-02-07T11:05:55","date_gmt":"2023-02-07T17:05:55","guid":{"rendered":"https:\/\/cmitsolutions.com\/erie-pa-1030\/?post_type=crb_case_study&p=5957"},"modified":"2023-02-14T08:03:27","modified_gmt":"2023-02-14T14:03:27","slug":"cmit-solutions-of-erie-establishes-trust-with-mechanical-construction-and-engineering-firm","status":"publish","type":"crb_case_study","link":"https:\/\/cmitsolutions.com\/erie-pa-1030\/case-study\/cmit-solutions-of-erie-establishes-trust-with-mechanical-construction-and-engineering-firm\/","title":{"rendered":"CMIT Solutions of Erie Establishes Trust with Mechanical Construction and Engineering Firm"},"content":{"rendered":"

Nowadays, it\u2019s rare to find a business that hasn\u2019t become completely reliant on technology for day-to-day operations. But what many companies still have yet to learn is that technology impacts far more than the day to day \u2013 it seriously\u00a0influences the future of the business as well.<\/p>\n

CMIT Solutions, of course, serves its customers with the full understanding that\u00a0America\u2019s small and medium-sized businesses deserve top-of-the-line preventative\u00a0and operation technology support, and that Band-Aid fixes are no longer acceptable\u00a0\u2013 today\u2019s businesses need real solutions that will withstand the test of time.<\/p>\n

And nobody knows this better than Rabe Environmental Systems, an industry leading mechanical contractor specializing in the design, installation and service of\u00a0heating, air conditioning, piping, plumbing and energy management systems for\u00a0industrial, commercial and institutional applications.<\/p>\n

\"\"<\/a>When CMIT Solutions of Erie, Pennsylvania and Rabe were first introduced, it was\u00a0clear to CMIT Solutions of Erie President Beth Burnside that the company\u2019s needs\u00a0were far greater than the break-fix model they had previously been operating under.\u00a0The systems Rabe had in place were not adequately secured \u2013 in fact, one of the\u00a0employees opened an email attachment that infected the system and got them\u00a0blacklisted. It took two days to fully restore service, and after that, they were ready\u00a0to look for more permanent solutions to their IT problems.<\/p>\n

Beth and her team began earning the trust of Mark Patrizia, Rabe\u2019s president after\u00a0proving her team\u2019s attention to detail and work ethic.<\/p>\n

Before CMIT, Rabe had a single-source provider for their computer needs and IT. Patrizia at his team needed the confidence that there was someone continually\u00a0watching over them – and their 120-plus employees \u2013 to make sure that they did\u00a0whatever they could to avoid infiltration from outside agencies, cybercriminals and\u00a0fraudulent activity. They also had to be completely sure that their systems were\u00a0updating correctly.<\/p>\n

\u201cBeth\u2019s managed services were game-changing for Rabe \u2013 she set up a secure\u00a0business class firewall, upgraded our server and converted us to Office 365.\u00a0Ultimately, she took the burden off of our employees \u2013 we don\u2019t have a fire drill\u00a0every time someone says they have a computer problem. CMIT Solutions gives us\u00a0the confidence that if we have a problem, we can call Beth and she and her team will\u00a0work tirelessly to fix the problem. We\u2019re confident that our systems are working;\u00a0any issues we\u2019ve had have been resolved easily. CMIT Solutions of Erie has qualified\u00a0people who understand the issues that face businesses of our size. They respond\u00a0appropriately, never aggressively, and are productive in bringing the system back\u00a0on time, even in stressful situations.\u201d<\/p>\n

Now, CMIT Solutions of Erie and Rabe Environmental Systems have a symbiotic\u00a0relationship based on mutual trust and good communication.<\/p>\n

\u201cBeth has always done what she said she\u2019d do \u2013 she and her team come through for\u00a0us when we call,\u201d said Patrizia. \u201cThey\u2019d be a good fit for other organizations who are\u00a0looking to outsource their IT departments. The bottom line is that I trust them \u2013 and\u00a0trust builds relationships, which then in turn builds partnerships.\u201d<\/p>\n

As CMIT Solutions continues to pave the way with affordable IT solutions for North America\u2019s small and medium-sized businesses, top-notch client relations and\u00a0technology innovations remain at the center of the brand\u2019s philosophy. And that\u2019s\u00a0exemplified by Rabe Environmental System\u2019s trusting relationship with CMIT\u00a0Solutions of Erie.<\/p>\n","protected":false},"excerpt":{"rendered":"

Nowadays, it\u2019s rare to find a business that hasn\u2019t become completely reliant…<\/p>\n","protected":false},"featured_media":5960,"menu_order":0,"template":"","class_list":["post-5957","crb_case_study","type-crb_case_study","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cmitsolutions.com\/erie-pa-1030\/wp-json\/wp\/v2\/crb_case_study\/5957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cmitsolutions.com\/erie-pa-1030\/wp-json\/wp\/v2\/crb_case_study"}],"about":[{"href":"https:\/\/cmitsolutions.com\/erie-pa-1030\/wp-json\/wp\/v2\/types\/crb_case_study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cmitsolutions.com\/erie-pa-1030\/wp-json\/wp\/v2\/media\/5960"}],"wp:attachment":[{"href":"https:\/\/cmitsolutions.com\/erie-pa-1030\/wp-json\/wp\/v2\/media?parent=5957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}