Across all of our products, we typically offer three levels of service, with CMIT Solutions ULTRA Service as our highest level. For qualifying clients, we offer unlimited remote and on-site technical support for one flat fixed rate. Within this service level, we offer our full range of products, including CMIT Marathon ULTRA, CMIT Guardian ULTRA, and comprehensive support for the remainder of our product line.
You never have to worry about an extra charge when you pick up the phone to call your support team at CMIT Solutions. Every question, every phone call, every preventative maintenance task, and every proactive intervention is included in your flat-rate fee.
We find that our clients call us more often. And we love that. Why? Because we can uncover issues before they become problems. Better communication equals better IT performance and better business outcomes. Best of all, your team becomes more productive and happier. CMIT Solutions ULTRA Service is one of the secrets to that happiness.
If you are worried that CMIT Solutions ULTRA Service is too expensive, don’t. We can put pencil to paper and show you exactly how it would work for you based on the last twelve months in your business. It’s that simple.
One of the advantages of being part of the CMIT Solutions system is that we’ve served nearly every type of business and organization imaginable. We know that one size of IT support does not fit everyone.
Proactive, remote, and on-site support for all systems, including PCs, Macs, Linux, and mobile devices
Comprehensive cloud computing and services including hosting and applications
Never run out of toner again while saving time and money with intelligent permission-based print management solutions
No matter where you are in North America, chances are we have an office nearby — get the IT support you deserve, when and where you need it
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