Bet with Boomers: How a Las Vegas Sports Betting Company Achieved 24×7 IT Reliability and NGCB Compliance with CMIT Solutions

When a leading Las Vegas sports betting company realized their in-house IT model couldn’t keep pace with growth and regulatory demands, they turned to CMIT Solutions of Las Vegas for a complete technology transformation.

Bet with Boomers had built an impressive footprint across Nevada’s sports betting scene. But behind the scenes, the company was struggling with a patchwork of support — a full-time network engineer, an IT manager, and offshore overnight contractors. Each group worked in isolation, leaving gaps in monitoring, accountability, and compliance documentation. For a gaming company operating under the oversight of the Nevada Gaming Control Board (NGCB), that approach was unsustainable.

When CMIT Solutions of Las Vegas stepped in, the goal was clear: replace the fragmented system with a unified, 24×7 managed IT operation that delivered casino-grade reliability, airtight security, and full NGCB compliance — all while reducing total IT costs by more than 40%.

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The Challenge: A Fragmented IT Operation

Before partnering with CMIT Solutions, Bet with Boomers was running multiple distributed systems across its corporate office, retail betting kiosks, and remote terminals in Henderson, Reno, and Elko. These systems powered real-time betting activity, IGT integrations, and daily reporting back to Las Vegas headquarters.

Their in-house IT manager was overwhelmed. The offshore team handled basic overnight monitoring, but communication delays led to prolonged downtime and missed alerts. The network engineer, although talented, spent most of his time firefighting hardware issues instead of improving infrastructure. Meanwhile, NGCB auditors were requesting tighter documentation for access controls, system logging, encryption, and data integrity validation.

The company’s leadership knew they needed a change. They wanted Las Vegas-based professionals who spoke the language of gaming — people who understood NGCB standards, wagering system compliance, and the realities of casino-level uptime.

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The Solution: A True MSP Transformation

CMIT Solutions of Las Vegas began with a deep discovery assessment across all Bet with Boomers sites — mapping the flow of data from kiosks to servers, and from remote terminals to the main sportsbook operations center. This revealed multiple vulnerabilities and inefficiencies: unsegmented networks, incomplete patching, and inconsistent backup practices.

Within 90 days, CMIT rebuilt the company’s technology foundation around four pillars: resiliency, security, compliance, and scalability.

24×7 Monitoring and Real-Time Support

All previous roles — the IT manager, network engineer, and offshore team — were replaced by CMIT’s managed IT framework. Every endpoint, server, and kiosk terminal was enrolled in a proactive monitoring system with real-time escalation to CMIT’s on-demand network and systems engineers. Local Las Vegas technicians handled critical response, while CMIT’s national network of 200+ offices provided redundancy and after-hours continuity.

Network and Infrastructure Redesign

CMIT rebuilt the entire infrastructure from the ground up. Layer 1–3 controls were implemented to segment traffic between corporate, guest, and terminal networks. VLANs were created for wagering systems, kiosks, testing environments, and administrative functions. Firewalls were hardened, VPNs standardized, and remote access restricted through multi-factor authentication (MFA) and centralized authorization.

NGCB Compliance and Documentation

Compliance with the Nevada Gaming Control Board was a top priority. CMIT implemented structured logging, encrypted data transmission, and control documentation aligning with NGCB guidelines. Access to IGT systems was restructured under new “NIC Controls,” ensuring that every session, change, and user activity could be tracked and verified. The result was a clean audit trail that passed review without deficiencies.

Cybersecurity and Data Protection

Modern cybersecurity frameworks were applied to protect every layer of the environment — from user authentication to off-site data recovery. Advanced endpoint protection, network intrusion prevention, and secure, encrypted backup were deployed across all offices and remote terminals. Every backup followed the 3-2-1-1-0 standard: three copies, two media types, one off-site, one immutable, and zero untested restores.

CMIT also implemented quarterly recovery drills, ensuring that if ransomware or hardware failure ever struck, the company could restore operations in hours rather than days.

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Casino-Grade Expertise from Industry Veterans

For Bet with Boomers, one of the biggest advantages wasn’t just the technology — it was the people. CMIT Solutions of Las Vegas is led by Adam Lopez, a 20-year veteran of the casino industry and former IT executive for multiple gaming organizations. His team includes former IT directors and systems managers from major casinos and manufacturers who understand both the technical and regulatory sides of gaming operations.

That background made a difference immediately. From slot manufacturers to sportsbook operators, gaming IT requires an awareness of compliance nuances that few providers truly grasp. Adam and his team didn’t need to be brought up to speed — they already spoke the language of gaming, NGCB audits, and system integrity verification.

“They understood our business better than anyone we’d worked with before. When you tell them you’re under NGCB review, they don’t panic — they prepare.”

— Operations Manager, Bet with Boomers

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National Scale, Local Reliability

Although the engagement was managed locally by the Las Vegas team, CMIT leveraged its national network of more than 200 offices to ensure continuous coverage and scalability. This structure gave Bet with Boomers round-the-clock protection — local boots on the ground when needed, and nationwide resources for remote monitoring, escalation, and data protection redundancy.

When sports betting activity peaks on weekends and during major events, Bet with Boomers can rely on uninterrupted performance and instant escalation support. The company now has confidence knowing that every component of their IT — from Henderson to Elko — operates within a single pane of glass, managed and secured by a dedicated team of experts who live and work in the gaming capital of the world.

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The Results: Cost Savings, Compliance, and Confidence

• 40% IT cost reduction by consolidating roles under a single MSP contract.
• 99.9% uptime across all corporate and remote locations.
• Full NGCB compliance with documented access controls, encryption, and NIC logging.
• Improved speed-to-resolution — average ticket time reduced from 5 hours to under 30 minutes.
• Business continuity verified through successful disaster recovery tests and quarterly validation.

Perhaps the biggest achievement is the cultural transformation. What began as a fragmented IT structure is now a unified, accountable, and compliant system designed for growth. Bet with Boomers’ executives report that they finally have complete visibility — and trust — in their IT infrastructure and support.

“Before CMIT, we had three teams and no direction. Now, everything runs smoothly — from our betting kiosks to our data center. They built a real IT department around our business.”

— CEO, Bet with Boomers

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What This Means for Las Vegas Sportsbooks and Gaming Companies

In Nevada’s highly regulated gaming industry, reliable IT isn’t optional — it’s part of your license to operate. NGCB compliance, 24×7 uptime, and data integrity are mission-critical. CMIT Solutions of Las Vegas helps sportsbooks, slot manufacturers, and gaming distributors achieve those goals with local expertise, national resources, and proven casino IT experience.

Whether it’s building compliant infrastructure, securing betting terminals, or ensuring continuous support across multiple sites, CMIT delivers peace of mind for the gaming industry — because we know the casino business inside and out.

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Written by Adam Lopez, CEO, CMIT Solutions of Las Vegas

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