{"id":919,"date":"2025-10-12T11:52:49","date_gmt":"2025-10-12T16:52:49","guid":{"rendered":"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/?post_type=crb_case_study&p=919"},"modified":"2025-10-16T17:08:39","modified_gmt":"2025-10-16T22:08:39","slug":"bet-with-boomers-how-a-las-vegas-sports-betting-company-achieved-24x7-it-reliability-and-ngcb-compliance-with-cmit-solutions","status":"publish","type":"crb_case_study","link":"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/case-study\/bet-with-boomers-how-a-las-vegas-sports-betting-company-achieved-24x7-it-reliability-and-ngcb-compliance-with-cmit-solutions\/","title":{"rendered":"Las Vegas Sports Betting IT Case Study | NGCB-Aligned Launch in Under 90 Days"},"content":{"rendered":"

Bet with Boomers: How a Las Vegas Sports Betting Company Achieved 24\u00d77 IT Reliability and NGCB Compliance with CMIT Solutions<\/h1>\n
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Client Snapshot<\/h3>\n

Company:<\/strong> Bet with Boomers<\/p>\n

Industry:<\/strong> Sports Betting & Gaming Technology<\/p>\n

Location:<\/strong> Las Vegas, Henderson, Elko, and Reno, Nevada<\/p>\n

Engagement:<\/strong> Full MSP transformation \u2013 24\u00d77 IT support, NGCB compliance, cybersecurity, infrastructure management, and data protection.<\/p>\n<\/div>\n

When a leading Las Vegas sports betting company realized their in-house IT model couldn\u2019t keep pace with growth and regulatory demands, they turned to CMIT Solutions of Las Vegas for a complete technology transformation.<\/em><\/p>\n

Bet with Boomers had built an impressive footprint across Nevada\u2019s sports betting scene. But behind the scenes, the company was struggling with a patchwork of support \u2014 a full-time network engineer, an IT manager, and offshore overnight contractors. Each group worked in isolation, leaving gaps in monitoring, accountability, and compliance documentation. For a gaming company operating under the oversight of the Nevada Gaming Control Board (NGCB)<\/strong>, that approach was unsustainable.<\/p>\n

When CMIT Solutions of Las Vegas stepped in, the goal was clear: replace the fragmented system with a unified, 24\u00d77 managed IT operation<\/strong> that delivered casino-grade reliability, airtight security, and full NGCB compliance \u2014 all while reducing total IT costs by more than 40%.<\/p>\n

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The Challenge: A Fragmented IT Operation<\/h2>\n

Before partnering with CMIT Solutions, Bet with Boomers was running multiple distributed systems across its corporate office, retail betting kiosks, and remote terminals in Henderson, Reno, and Elko. These systems powered real-time betting activity, IGT integrations, and daily reporting back to Las Vegas headquarters.<\/p>\n

Their in-house IT manager was overwhelmed. The offshore team handled basic overnight monitoring, but communication delays led to prolonged downtime and missed alerts. The network engineer, although talented, spent most of his time firefighting hardware issues instead of improving infrastructure. Meanwhile, NGCB auditors were requesting tighter documentation for access controls, system logging, encryption, and data integrity validation<\/strong>.<\/p>\n

The company\u2019s leadership knew they needed a change. They wanted Las Vegas-based professionals who spoke the language of gaming \u2014 people who understood NGCB standards, wagering system compliance, and the realities of casino-level uptime.<\/p>\n

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The Solution: A True MSP Transformation<\/h2>\n

CMIT Solutions of Las Vegas began with a deep discovery assessment across all Bet with Boomers sites \u2014 mapping the flow of data from kiosks to servers, and from remote terminals to the main sportsbook operations center. This revealed multiple vulnerabilities and inefficiencies: unsegmented networks, incomplete patching, and inconsistent backup practices.<\/p>\n

Within 90 days, CMIT rebuilt the company\u2019s technology foundation around four pillars: resiliency, security, compliance, and scalability.<\/strong><\/p>\n

24\u00d77 Monitoring and Real-Time Support<\/h3>\n

All previous roles \u2014 the IT manager, network engineer, and offshore team \u2014 were replaced by CMIT\u2019s managed IT framework. Every endpoint, server, and kiosk terminal was enrolled in a proactive monitoring system with real-time escalation<\/strong> to CMIT\u2019s on-demand network and systems engineers. Local Las Vegas technicians handled critical response, while CMIT\u2019s national network of 200+ offices provided redundancy and after-hours continuity.<\/p>\n

Network and Infrastructure Redesign<\/h3>\n

CMIT rebuilt the entire infrastructure from the ground up. Layer 1\u20133 controls were implemented to segment traffic between corporate, guest, and terminal networks. VLANs were created for wagering systems, kiosks, testing environments, and administrative functions. Firewalls were hardened, VPNs standardized, and remote access restricted through multi-factor authentication (MFA)<\/strong> and centralized authorization.<\/p>\n

NGCB Compliance and Documentation<\/h3>\n

Compliance with the Nevada Gaming Control Board<\/strong> was a top priority. CMIT implemented structured logging, encrypted data transmission, and control documentation aligning with NGCB guidelines. Access to IGT systems was restructured under new \u201cNIC Controls,\u201d ensuring that every session, change, and user activity could be tracked and verified. The result was a clean audit trail that passed review without deficiencies.<\/p>\n

Cybersecurity and Data Protection<\/h3>\n

Modern cybersecurity frameworks were applied to protect every layer of the environment \u2014 from user authentication to off-site data recovery. Advanced endpoint protection, network intrusion prevention, and secure, encrypted backup were deployed across all offices and remote terminals. Every backup followed the 3-2-1-1-0 standard: three copies, two media types, one off-site, one immutable, and zero untested restores.<\/p>\n

CMIT also implemented quarterly recovery drills, ensuring that if ransomware or hardware failure ever struck, the company could restore operations in hours rather than days.<\/p>\n

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Casino-Grade Expertise from Industry Veterans<\/h2>\n

For Bet with Boomers, one of the biggest advantages wasn\u2019t just the technology \u2014 it was the people. CMIT Solutions of Las Vegas is led by Adam Lopez<\/strong>, a 20-year veteran of the casino industry and former IT executive for multiple gaming organizations. His team includes former IT directors and systems managers from major casinos and manufacturers who understand both the technical and regulatory sides of gaming operations.<\/p>\n

That background made a difference immediately. From slot manufacturers to sportsbook operators, gaming IT requires an awareness of compliance nuances that few providers truly grasp. Adam and his team didn\u2019t need to be brought up to speed \u2014 they already spoke the language of gaming, NGCB audits, and system integrity verification.<\/p>\n

\u201cThey understood our business better than anyone we\u2019d worked with before. When you tell them you\u2019re under NGCB review, they don\u2019t panic \u2014 they prepare.\u201d<\/p>\n

\u2014 Operations Manager, Bet with Boomers<\/strong><\/p><\/blockquote>\n

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National Scale, Local Reliability<\/h2>\n

Although the engagement was managed locally by the Las Vegas team, CMIT leveraged its national network of more than 200 offices<\/strong> to ensure continuous coverage and scalability. This structure gave Bet with Boomers round-the-clock protection \u2014 local boots on the ground when needed, and nationwide resources for remote monitoring, escalation, and data protection redundancy.<\/p>\n

When sports betting activity peaks on weekends and during major events, Bet with Boomers can rely on uninterrupted performance and instant escalation support. The company now has confidence knowing that every component of their IT \u2014 from Henderson to Elko \u2014 operates within a single pane of glass, managed and secured by a dedicated team of experts who live and work in the gaming capital of the world.<\/p>\n

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The Results: Cost Savings, Compliance, and Confidence<\/h2>\n