{"id":943,"date":"2025-10-19T20:35:54","date_gmt":"2025-10-20T01:35:54","guid":{"rendered":"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/?post_type=crb_case_study&#038;p=943"},"modified":"2025-10-19T20:35:54","modified_gmt":"2025-10-20T01:35:54","slug":"fractional-it-services-las-vegas","status":"publish","type":"crb_case_study","link":"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/case-study\/fractional-it-services-las-vegas\/","title":{"rendered":"Fractional IT Services Las Vegas"},"content":{"rendered":"<h1>Case Study: How Plan-a-day Cut IT Costs by 80% with CMIT\u2019s Fractional Tech Support<\/h1>\n<article>\n<section>\n<h2>Client Overview<\/h2>\n<ul>\n<li><strong>Name:<\/strong> Plan-a-day<\/li>\n<li><strong>Industry:<\/strong> Event Ticketing &amp; Kiosk Solutions<\/li>\n<li><strong>Location:<\/strong> Las Vegas Strip<\/li>\n<li><strong>Scope:<\/strong> 50+ outdoor kiosks from LINQ to the High Roller<\/li>\n<li><strong>Services Provided by CMIT:<\/strong> On-demand technical support, dispatch techs, cybersecurity, proactive hardware consulting<\/li>\n<\/ul>\n<\/section>\n<section>\n<h2>The Challenge<\/h2>\n<p>Plan-a-day operates over 50 high-traffic ticketing kiosks across the Las Vegas Strip. With 24\/7 exposure to weather, foot traffic, and credit card transactions, maintaining uptime and PCI compliance is mission-critical. Their previous model\u2014a full-time, in-house technician\u2014resulted in high fixed labor costs and limited scalability. When issues hit multiple kiosks, a single technician couldn&#8217;t keep up.<\/p>\n<\/section>\n<section>\n<h2>The Solution: Fractional IT Services from CMIT Las Vegas<\/h2>\n<p>Plan-a-day partnered with <strong>CMIT Solutions of Las Vegas<\/strong> to deploy a fractional IT model, gaining access to:<\/p>\n<ul>\n<li>Certified techs with <strong>rapid onsite dispatch (60\u201390 min)<\/strong><\/li>\n<li><strong>After-hours &amp; emergency coverage<\/strong><\/li>\n<li><strong>Cybersecurity tools<\/strong> including EDR, MDR, and 24\u00d77 SOC<\/li>\n<li>Proactive hardware resilience planning for outdoor environments<\/li>\n<li><strong>White-label, brand-aligned support<\/strong> at every touchpoint<\/li>\n<li>Nationwide scalability via CMIT\u2019s 200+ locations<\/li>\n<\/ul>\n<\/section>\n<section>\n<h2>The Results<\/h2>\n<ul>\n<li>\u2714\ufe0f Labor costs reduced from <strong>$60K\/year to $12K\/year<\/strong><\/li>\n<li>\u2714\ufe0f Faster kiosk response times and lower downtime<\/li>\n<li>\u2714\ufe0f Improved hardware durability in heat and rain<\/li>\n<li>\u2714\ufe0f Full security stack across all PCI-connected devices<\/li>\n<li>\u2714\ufe0f Scalable coverage for future expansion<\/li>\n<\/ul>\n<blockquote><p>\u201cWe moved to an on-demand model with CMIT and haven\u2019t looked back. We increased our bottom line by lowering labor costs and increased service. CMIT is part of the family and we couldn\u2019t be happier with their white-glove, white-label service model.\u201d<\/p>\n<footer>\u2014 <strong>Kian, Plan-a-day<\/strong><\/footer>\n<\/blockquote>\n<\/section>\n<section>\n<h2>Future Outlook<\/h2>\n<p>Plan-a-day is expanding into more casinos, hotels, and street-level venues. CMIT Las Vegas continues to provide:<\/p>\n<ul>\n<li><strong>Expansion roadmap support<\/strong><\/li>\n<li><strong>White-labeled on-demand tech teams<\/strong><\/li>\n<li>Integrated <strong>compliance &amp; cybersecurity solutions<\/strong><\/li>\n<\/ul>\n<\/section>\n<section>\n<h2>Take the Next Step<\/h2>\n<p>Looking to reduce IT labor costs while improving support coverage? <a href=\"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/contact-us\/\">Schedule your free consultation with CMIT Solutions of Las Vegas<\/a> and explore what fractional IT can do for your business.<\/p>\n<\/section>\n<\/article>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Case Study: How Plan-a-day Cut IT Costs by 80% with CMIT\u2019s Fractional&#8230;<\/p>\n","protected":false},"featured_media":942,"menu_order":0,"template":"","class_list":["post-943","crb_case_study","type-crb_case_study","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/wp-json\/wp\/v2\/crb_case_study\/943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/wp-json\/wp\/v2\/crb_case_study"}],"about":[{"href":"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/wp-json\/wp\/v2\/types\/crb_case_study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/wp-json\/wp\/v2\/media\/942"}],"wp:attachment":[{"href":"https:\/\/cmitsolutions.com\/lasvegas-nv-1206\/wp-json\/wp\/v2\/media?parent=943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}