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We focus on what matters most.

The growth and stability of your business.

We speak your language.

How can CMIT help with your small business IT in the Merrimack Valley?

The following links can help you determine how we can help you based on your role in your company:

  • CEO or Business Owner
  • COO or Financial Leader
  • IT Leader
  • Designated IT Person

Our goal is to deliver enterprise level support for businesses in the Merrimack Valley and throughout North America. Most of the businesses we work with are small to medium-size, but we believe that no matter their size, they deserve the same support as a Fortune 500 company would receive.

Our Merrimack Valley office is independently owned and operated – as are all of our local offices – but it is backed by our nationwide network that includes 200 locations and 700 IT technicians.

Everyone on our team understands the need to scale big company support down to each office, user, and device. We believe we are the best in North America at providing small business IT in the Merrimack Valley and for all of our clients.

You can learn more about what makes CMIT’s strategic approach the best in the business below. Our goal is to manage IT resources and infrastructure for all of our clients for an affordable, predictable, flat-rate monthly price.

24/7/365 Service

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Proactive instead of reactive.

Our goal is to prevent problems before they need to be fixed.

Of course, not all IT problems are preventable, but we’ll do all we can to avoid them when they are. We take a proactive approach when possible and a reactive approach when necessary. You’ll get 24X7 monitoring that includes a constant watchful eye over your devices, including laptops, desktops, mobile devices, networks, printers, servers, and more.

Our end goal? Providing small business IT in the Merrimack Valley and beyond, helping you prevent downtime and keeping your team as productive as possible.

Security that runs deep.

In today’s dangerous online world, with viruses, data breaches, and other hacks abounding, a basic firewall isn’t enough. Elite-level support includes anti-virus, anti-malware, web filtering, IP traffic analysis, and other layered network security solutions that can create a protective “umbrella” around your systems. You might not “see” these services – but when the threat of infections and ransomware decreases, you’ll feel the difference.

Comprehensive support.

It doesn’t matter if you have one or two people working in your business or if you’ve expanded to more than 100 employees. CMIT Solutions provides small business IT in the Merrimack Valley for businesses of all sizes.

Our techs are experienced and capable of solving every IT problem you can imagine. We’re committed to using the latest in cybersecurity solutions and we’re able to do more than our competitors.

Nationwide Scale

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A deep IT infrastructure.

With a nationwide network of more than 240 business owners and 800 technicians in the CMIT Solutions system, we offer a level of support that matches the best in the corporate world. Whether it’s a multi-office setup of employees working in several time zones, the best IT infrastructure meets your needs no matter what.

Strategic industry partnerships.

We’ve built a foundation of collective power and we have close relationships with all of the major tech companies, including Microsoft, Dell, Intuit, and Barracuda. We’re able to provide unbeatable leverage, discounts for the purchase of new hardware, software, and other IT products, and the enhanced support you need to keep your business up and running every day. All of this is backed by a local business owner at an affordable price. You’ll get small business IT in the Merrimack Valley and beyond when you need it.

Nonstop communication.

We understand the importance of a collaborative culture in today’s business environment. Your small business IT in the Merrimack Valley should be up-to-date with the most current industry trends, research, and product development.

At CMIT Solutions, our two decades of experience have taught us the importance of communication. We have clients throughout North America and each one is unique and benefits from our one-to-one business-to-business approach.

Unmatched Quality

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Real solutions for real-world problems.

Many IT companies tailor their offerings to the demands of vendors or the whims of revenue-generating propositions. But at CMIT Solutions, we customize our services to match the issues our clients actually face – not the ones that might come up at some point in the future.

A steady focus on the human element.

We know how important computers, networks, and devices are in the business world, but we also understand that the employees using those devices are the most important factor. Our approach takes the human element into account and provides acceptable use policies, comprehensive training programs, and other support that acknowledges how important people are to your small business IT in the Merrimack Valley.

Compliance that counts.

It doesn’t matter if your industry is healthcare, finances, legal, or anything else, compliance is a critical component of your business.

We provide the IT security you need, from securing data storage to encrypting transmissions to backup, eradication, and disaster recovery, we’ll help you with all of your small business IT in the Merrimack Valley.

Our staff stays on top of requirements instituted by the government and within your specific industry, which can mean the difference between business success and civil and criminal penalties for you and your employees.

Foresight & Commitment

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Dedication to businesses of all sizes.

We don’t take small businesses for granted. Just because your company is not a large client doesn’t mean you’ll receive subpar service. At CMIT Solutions, our business owners come from corporate backgrounds and have worked with large companies. We know IT needs are as unique as every business and we take pride in helping small and medium-sized businesses with their goals.

After all, it’s small and medium-sized businesses that help us survive and thrive. Our success is dependent on providing the best small business IT in the Merrimack Valley and throughout North America.

Industry insight and innovation.

Technology is constantly changing and your IT company needs to have a clear vision for the future. This requires primary and secondary research, testing and validation of new solutions, and being a step ahead of anticipated cybersecurity issues. We take pride in our insight and innovation when it comes to cloud storage, industry-based compliance regulations, file sync and share, and mobile device security, and we’ll use our knowledge and experience to help with your small business IT in the Merrimack Valley.  

The CMIT Promise

CMIT Promise for Small Business IT in the Merrimack Valley

The Human Intelligence Behind the Technology.

We consider ourselves the human intelligence behind information technology – so we go above and beyond just the per-hour contractor that only fixes computers when they break, or the voice on the other end of the line that does nothing but put you on hold.

  • We’re the trusted partner that takes a proactive approach to your technology.
  • We’re the fellow small business owner that understand your day-to-day needs.
  • We’re the built-in IT support staff that’s always there when you need us.
  • When something goes wrong with your IT infrastructure, we will stand by your side and work diligently to resolve the issue, no matter how long it takes or how hard the job is.

That’s the CMIT Promise – and it’s one that you won’t find anywhere else, from the smallest of businesses to the biggest of Fortune 500 companies.

“It’s hard to find words to express our gratitude for the work they have done and continue to do.”

Barbara Crowley, Director of Operations | REI Engineers

Find out how companies succeed with CMIT Solutions.

Wisconsin non-profit thrives with responsive IT help desk support.

Chicago-area CPA firm grows thanks to trustworthy IT solutions and reliable network management

St. Louis-area medical clinic prevents disaster with proactive IT monitoring and managed IT support

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Let’s talk about your IT needs and how we can help

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CMIT Solutions of The Merrimack Valley

Phone number (978) 651-1900
Address 800 Turnpike St Suite 300North Andover, MA 01845

Providing IT Services and Support for North Andover, MA
and surrounding areas of the Merrimack Valley including:

01810 01840 01841 01843 01844 01845 01864

RELIABLE SUPPORT + PROVEN VALUE

Contact us today to learn more about what CMIT offers as Your Technology Team.