CMIT Solutions Inc. was founded in 1996 to provide IT services and support to small/mid sized businesses. Today, it is a franchise organization with over 200 locations across the country. CMIT Solutions of Monroe opened its doors in 2011 and we have built one of the top CMIT locations – winning many awards and accolades both locally and nationally.
This business model brings the best of both worlds for our clients and our staff. We have a small local team in Rochester that works across all our clients. Each team member gets to know our clients personally and develops their skill sets daily as they work across all the technology we support and in different industries. At the same time, they have the support of the much larger organization – over 900 technicians across the system. Strong partnerships and many learning opportunities deliver diverse career opportunities for the technicians that come to work with us.
We are always looking for customer-oriented team members who take pride in their work and have a passion for helping our clients find success through technology.
Our growing Rochester-based company is looking for a seasoned computer technician (must have at least 3 years experience supporting businesses’ computer systems) with a strong passion for serving clients. Our number one goal is customer satisfaction and our technicians hold the key to our success. We want you to join our team if you love the challenge of working in multiple client environments, enjoy learning and sharing ideas with your peers, and most importantly can communicate well with our clients and make them say “wow!”
The ideal candidate is interested in a long-term growth opportunity helping small and mid-sized businesses in the Rochester community achieve their business goals. The successful candidate will be a key technical resource for clients in the Greater Rochester region.
Candidates must be able to provide a full range of services and solutions – from installation, system maintenance, support, and design to disaster recovery and training – in a professional manner. Key responsibilities will be to assess, support, design, install, troubleshoot and maintain client Microsoft-based environments. Strong customer service / interpersonal communications skills are a must. The ideal candidate will thrive in a multi-client environment and easily gain the trust of our clients.
Part-time or Full-time
Predominantly M-F 8am – 5pm; Occasional after-hours required
Technical Skills & Experience
Although no one can do it all, we are looking for someone with significant experience in Windows desktop support and server administration who is also willing to learn new skills on the job. Experience in as many as possible of the following areas is preferred:
Candidate must also be:
Some industry certifications preferred.
Salary commensurate with experience.
IT Support Technician/Engineer – Level II-III