Every CMIT Solutions office offers the complete suite of CMIT Solutions products and services but in Rochester we’ve invested in several areas of specialization because of our clients. We’re proud of the expertise that we have developed over the years and we have invested in our staff to grow this expertise. We specialize in cyber security protection and compliance, data backup and disaster recovery, and comprehensive IT management nd help desk services. Our top priority is customer service – we have one of the highest service ratings in the industry – because we care about our clients and their success. That is our number one goal at CMIT Solutions of Monroe.
Designing and maintaining an IT infrastructure for our clients is critical. But, it doesn’t end there. Applications are core to the way our clients work today. And, we are here to support the entire end user experience.
We are Microsoft partners and manage and administer all Microsoft solutions. From managing your Office 365 licenses to helping your users maximize their power. We are here.
Sharepoint, Egnyte, Google Drive – we’ll work with you to ensure the cloud services you choose support your business today and far into the future. Again, from the design and implementation through end user support – we are here for you.
Accounting packages like Intuit’s QuickBooks or Sage – we understand them and can make sure the infrastructure is designed to support them and your use of these solutions.
Inventory management, CRM tools, ERP solutions, custom software packages. We may not be experts in all of them – but we understand tech talk and can work with you and the third party application providers to be sure your infrastructure supports them and you don’t have to think about who to call when there’s an issue. Call us first, we’ll bring in third party partners when needed.
We’d like to take a moment and let you know that as a CMIT Solutions office, we are part of a North-American wide system with more than 240 locations with over 800 technical employees. We have our local, Rochester NY staff focused on your business and the national resources behind us. If you need an expert in a specific application or system, ask us. Chances are we can locate someone within CMIT Solutions and get the help you need.
Our national footprint not only ensures you have support where and when you need it, it also means we have great relationships with our partners. When we recommend a solution, we know the vendors we represent have been vetted and offer the best options for our clients…giving us and our clients piece of mind.
There’s one more advantage of being part of a larger system – we invest in our people. We have training and growth opportunities for our staff that other organization cannot match. So you could say that we specialize in our people. We think they are the best. We hope you agree.