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CMIT Marathon

Proactive IT Support for every business

If it beeps or blinks, we manage it.

Imagine if you never had to think about your technology again. Simply use your computer, your device, and your network without worrying about unexpected outages or failures.

We place a zero-footprint intelligent agent on any device that connects to your network so that you can go back to running your business while we provide IT support for your employees. That’s what we do best.

What makes CMIT Marathon right for your business?

Three things: our people, our technology, and our systems. First, we start with our local team. We live in your community while maintaining a strong network of experts across CMIT Solutions’ entire nationwide network. We monitor, manage, update, refresh, and optimize technology for your business. We use a standard set of best practices and a common professional services tool that enables our extended team to collaborate. We provide enterprise-class IT support at a price any business can afford.

Is CMIT Marathon right for your company? Consider this:
What happens if the plug is pulled on your computers?
Can you continue generating revenue? If not, it’s time to be proactive.

CMIT Marathon — Proactive IT Support

We realize it takes more than great technology to meet your expectations. We combine our technology with the service your company needs to thrive. While each business is different, CMIT Marathon serves as the cornerstone to predictable performance. We invite you to examine the details.

Remote Monitoring

We place an intelligent agent on every computer and collect basic operational data 24/7. This information helps us identify issues before they turn into problems.

Planned Maintenance

We schedule maintenance for your systems and applications. Most of the work can be done remotely during off-hours so that impacts on your team are minimized. We have regularly scheduled maintenance windows so that we can make incremental changes while reducing downtime.

Automated Alerts and Alarms

We set up the alerts and alarms you need to proactively manage your environment. We also plan maintenance windows around your team’s work schedule so that systems can be updated without impacting productivity.

Anti-Malware Protection

We install, manage, and update anti-malware software that relies on a professional solution that can identify, remove, and quarantine a virus without human intervention. Our anti-malware software removes zero-day malware, ensuring that applications behave as intended and your systems are protected. Our anti-malware protection serves as the first layer of our CMIT Secure protection.

24/7 Network Operations Center

Our network operations center monitors your systems 24/7, watching for alerts and alarms. Our team performs preventative maintenance and problem resolution, working remotely to manage your systems thanks to our intelligent agent technology.

Anti-Virus Protection

We install and manages specialized anti-virus protection on all of your systems because there are many types of viruses that anti-malware programs will not detect. Our anti-virus software identifies file infectors and more, serving as the second layer of our CMIT Secure protection.

24/7 Multi-Location Support

We monitor your systems around the clock, no matter where they are located. From our centralized management console, we oversee desktops, laptops, servers, cloud-based servers, smartphones, and tablets.

System and Application Patching

We patch and update third-party applications installed on your systems, a process that can be challenging if you are not an expert. We patch your systems in sequence, identifying possible conflicts and handling any patch interdependencies. In the rare case that something unexpected happens, we can roll your systems back to a stable configuration.

RELIABLE SUPPORT + PROVEN VALUE

Contact us today to learn more about what CMIT offers as Your Technology Team.