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CMIT Ultra Service

Reduce your risk, manage your IT expenses

CMIT Solutions ULTRA Service

Across all of our products we typically offer three levels of service. The CMIT Solutions ULTRA Service is our highest level of service. For those clients that qualify, we offer unlimited remote and on-site technical support for one flat fixed rate. Within this service level, we offer our full range of products, including CMIT Marathon Ultra, CMIT Guardian Ultra, and comprehensive support for the remainder of our product line.

What makes ULTRA Service so special?

You never have to worry that it is going to cost you money when you pick up the phone to call your support team at CMIT Solutions. Every question, every phone call, every preventative maintenance task, every proactive intervention is included in your flat rate fee.

We find that our clients call us more often. We love that. Why? Because we are able to uncover issues before they become problems. Better communication equals better IT performance and better business outcomes. Best of all, your team becomes more productive and happier. We like to think that CMIT Solutions ULTRA Services is one of the secrets to happiness.

Some business owners only want to talk about outcomes. Like what time is it. Others want to know how the watch is built. If you want to know, ask. And we will try not to speak in acronyms of geek speak. If we can.

A Primer on the CMIT Solutions Products

One of the advantages of being part of the CMIT Solutions system is that we’ve served nearly every type of business and organization imaginable. We know that one size of IT support does not fit everyone.

CMIT Marathon

Proactive remote and on-site support for all systems. PCs, Macs, Linux, and mobile devices.

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CMIT Guardian

Professional-grade data backup, recovery, encrypted off-site storage, with daily inspections.

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CMIT Anywhere

Comprehensive cloud computing and services including hosting and applications.

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CMIT Secure

Multi-layered security defense including firewall, A/V, A/M, DNS filter, 2FA, SSO, and training.

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CMIT Print

Never run out of toner again. Save time and money with intelligent permission based print management solutions.

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CMIT Voice

Unified communications, VoIP, find me follow me, advanced PBX featured service.

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Multi-Location Support

No matter where you are, chances are, that we have an office nearby. Get the IT support you need, wherever you are.

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24/7 IT Support

Got an IT issue? We can help. Whatever the question is, we are on call, helping you to get whatever it is you need done.

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RELIABLE SUPPORT + PROVEN VALUE

Get in touch today to learn more about what we can offer as Your Technology Team.