{"id":4283,"date":"2025-10-27T23:33:49","date_gmt":"2025-10-28T04:33:49","guid":{"rendered":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/?p=4283"},"modified":"2025-10-27T23:33:49","modified_gmt":"2025-10-28T04:33:49","slug":"the-holiday-scam-that-cost-one-company-60-million-and-how-to-protect-yours","status":"publish","type":"post","link":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/blog\/the-holiday-scam-that-cost-one-company-60-million-and-how-to-protect-yours\/","title":{"rendered":"The Holiday Scam That Cost One Company $60 Million (And How To Protect Yours)"},"content":{"rendered":"<p>Last December, an accounts payable clerk at a midsize company got an urgent text from her \u201cCEO\u201d: Buy $3,000 worth of Apple gift cards for clients, scratch the backs and e-mail the codes. It sounded odd, but the request came from the boss\u2019s name, and it was peak holiday chaos. By the time she double-checked, the cards were gone, the scammer had cashed out, and the business had eaten the loss.<\/p>\n<p>That scam may sting, but others can cripple a business entirely. That same month, Orion S.A., a Luxembourg-based chemical manufacturer, fell victim to a far more devastating con. An employee received what appeared to be routine e-mail requests for wire transfers \u2013 likely from a trusted colleague or partner. The requests seemed legitimate, urgent and aligned with normal business operations. Without hesitation, the employee processed multiple transfers as instructed.<\/p>\n<p>The result? Sixty million dollars sent directly to cybercriminals \u2013 more than half the company\u2019s annual profits gone in a series of fraudulent wire transfers.<\/p>\n<p>If you think your small business is too small to be a target, think again. Gift-card scams alone cost businesses over $217 million in 2023, and business e-mail compromise attacks accounted for 73% of all cyber incidents in 2024. The holidays are prime time for these attacks because criminals know your team is distracted, stressed and processing more transactions than usual.<\/p>\n<p><strong>5 Holiday Scams Your Employees Need To Know (Before They Cost You Thousands)<\/strong><\/p>\n<ol>\n<li><strong> \u201cYour Boss Needs Gift Cards\u201d (The $3,000 Text Trap)<\/strong><\/li>\n<\/ol>\n<ul>\n<li><strong>The scam:<\/strong> Impostors pose as owners or managers and pressure staff into buying gift cards for \u201cclients\u201d or \u201cemployee appreciation.\u201d In Q1 2024 alone, 37.9% of business e-mail compromise incidents were gift-card schemes.<\/li>\n<li><strong>Prevention:<\/strong> Company policy: No gift cards without two approvals. Train employees that executives will never request them via text.<\/li>\n<\/ul>\n<ol start=\"2\">\n<li><strong> Invoice &amp; Payment Switch-Ups (The Big Money Play)<\/strong><\/li>\n<\/ol>\n<ul>\n<li><strong>The scam:<\/strong> Fraudsters send \u201cupdated banking details\u201d or hijack vendor e-mail threads right when year-end bills are due. In June 2024, the Town of Arlington, MA, lost nearly half a million dollars this way.<\/li>\n<li><strong>Prevention:<\/strong> Confirm any banking changes with a known phone number, never the one in the e-mail. Adopt a \u201cphone call rule\u201d for all financial changes over $5,000.<\/li>\n<\/ul>\n<ol start=\"3\">\n<li><strong> Fake Shipping &amp; Delivery Notices<\/strong><\/li>\n<\/ol>\n<ul>\n<li><strong>The scam:<\/strong> Phishing e-mails or texts pose as UPS\/FedEx\/USPS with links to \u201creschedule delivery.\u201d<\/li>\n<li><strong>Prevention:<\/strong> Train staff to type the carrier\u2019s site directly into the browser. Bookmark official tracking pages to avoid clickbait links.<\/li>\n<\/ul>\n<ol start=\"4\">\n<li><strong> Malicious \u201cHoliday Party\u201d Attachments<\/strong><\/li>\n<\/ol>\n<ul>\n<li><strong>The scam:<\/strong> E-mails with attachments like \u201cHoliday_Schedule.pdf\u201d or \u201cParty_List.xls\u201d that install malware when opened.<\/li>\n<li><strong>Prevention:<\/strong> Block macros, scan attachments and make verifying unexpected files part of your culture.<\/li>\n<\/ul>\n<ol start=\"5\">\n<li><strong> Bogus Holiday Fundraisers<\/strong><\/li>\n<\/ol>\n<ul>\n<li><strong>The scam:<\/strong> Phishing sites mimic charities or fake \u201ccompany match\u201d campaigns to steal money or data.<\/li>\n<li><strong>Prevention:<\/strong> Share an approved charity list and require all donations to flow through official portals.<\/li>\n<\/ul>\n<h2><strong>Why These Attacks Work (And How To Stop Them)<\/strong><\/h2>\n<p>The same tools that make business efficient \u2013 e-mail, online banking, digital payments \u2013 are exactly what scammers exploit. These aren\u2019t \u201cNigerian prince\u201d e-mails. They\u2019re sophisticated attacks blending social engineering with research on your company.<\/p>\n<p>Organizations that run regular phishing simulations reduce risk by 60%, yet most small businesses never train employees. Multifactor authentication blocks 99% of unauthorized logins, but many firms still rely on passwords alone.<\/p>\n<h2><strong>Your Holiday Defense Checklist<\/strong><\/h2>\n<p>Here\u2019s what to do before the holidays hit full swing:<\/p>\n<ul>\n<li><strong>The Two-Person Rule:<\/strong> Any transaction above your set threshold requires verbal confirmation through a separate channel.<\/li>\n<li><strong>Gift Card Policy:<\/strong> Put in writing: No gift cards via e-mail or text.<\/li>\n<li><strong>Vendor Verification:<\/strong> Confirm all banking or payment changes by phone using numbers already on file.<\/li>\n<li><strong>Multifactor Authentication:<\/strong> Enable MFA on all e-mail, banking and cloud accounts.<\/li>\n<li><strong>Holiday Awareness:<\/strong> Brief your team on these five scams with real examples.<\/li>\n<\/ul>\n<h2><strong>The Real Cost: More Than Just Money<\/strong><\/h2>\n<p>While Orion\u2019s $60 million loss made headlines, the hidden costs often hit small businesses harder:<\/p>\n<ul>\n<li>Operations grinding to a halt during peak season<\/li>\n<li>Productivity lost as staff scramble on cleanup<\/li>\n<li>Customer trust eroded if client data is compromised<\/li>\n<li>Insurance premiums spiking after a cyber incident<\/li>\n<\/ul>\n<p>The average loss per business e-mail compromise incident is $129,000 \u2013 enough to sink many small businesses at the worst possible time of year.<\/p>\n<h2><strong>Keep Your Holidays Merry, Not Messy<\/strong><\/h2>\n<p>The holidays should be about growth and celebration, not cleaning up wire fraud. A staff huddle, a handful of smart policies and a few layered protections go a long way toward keeping criminals out of your books.<\/p>\n<p>Remember: The employee at Orion could have stopped a $60 million loss with a single verification phone call. With the right awareness and simple checks, your business can avoid being the next cautionary tale.<\/p>\n<p><strong>Want to make sure your team is locked down before the New Year?<\/strong> Book a 15-minute discovery call with us and we\u2019ll walk you through quick, practical steps to keep your business safe. Don\u2019t let cybercriminals steal your holiday success.<\/p>\n<p><a href=\"https:\/\/outlook.office365.com\/book\/CMITSolutionsofRichardson@cmitsolutions.com\/\"><strong>Schedule Your Free Security Assessment<\/strong><\/a><\/p>\n<p>Because the best gift you can give your business this holiday season is peace of mind.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last December, an accounts payable clerk at a midsize company got an&#8230;<\/p>\n","protected":false},"author":128,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-4283","post","type-post","status-publish","format-standard","hentry","category-richardson-blog"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/wp-json\/wp\/v2\/posts\/4283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/wp-json\/wp\/v2\/users\/128"}],"replies":[{"embeddable":true,"href":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/wp-json\/wp\/v2\/comments?post=4283"}],"version-history":[{"count":0,"href":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/wp-json\/wp\/v2\/posts\/4283\/revisions"}],"wp:attachment":[{"href":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/wp-json\/wp\/v2\/media?parent=4283"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/wp-json\/wp\/v2\/categories?post=4283"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cmitsolutions.com\/richardson-tx-1049\/wp-json\/wp\/v2\/tags?post=4283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}