At CMIT Solutions, we offer three levels of service for each of our products to ensure we’re able to meet the needs of each individual business that we work with. Consequently, our ULTRA Service represents our highest level of service. Clients that fit the mold for our ULTRA Service receive unlimited remote and on-site technical support. In addition, clients will receive these services for a predictable, flat-rate monthly fee.
The biggest advantage of our ULTRA Service is the peace of mind that it provides to our clients. You’ll never have to worry about the cost of a phone call or onsite visit. Every phone call, question, maintenance task, and intervention is fully included in your flat rate fee. Our ULTRA Service is a win-win for both sides is because it increases communication. We communicate clearly on a regular basis, so we’re able to uncover issues before they ever become problems.
Worried that ULTRA Service through CMIT Solutions is too expensive? Don’t be. We take the time to show you exactly how this service can work for your business. Just give us a little information about your last 12 months in business and we’ll take care of the rest.
One of our advantages as an IT services provider is that we’ve served nearly every type of business and organization. As a result, it has become clear to us that one-size-fits-all service doesn’t work. So, we offer a wide range of service options for our clients.
From PCs and Macs to Linux servers and mobile devices, we provide proactive remote and on-site support for all of your systems.
Securely access your data anywhere through comprehensive cloud computing and services that include hosting, applications, and more.
We’ll help you save time and money with intelligent, permission-based print management solutions.
We’ll make sure you have the support you need no matter where you are or when you need us.