Managed Services
Managed IT Services That Keep Brentwood and Franklin Businesses Productive and Protected
Predictable monthly spend, proactive monitoring, and fast response times for businesses that can’t afford downtime.
Responsive Support You Can Count On
When technology issues affect your team, you need to know help is on the way. Our managed IT services are built around proactive support and clear response commitments, so your business can stay productive, and your employees can get back to work faster.
Critical Issues
2 hrs
Response within 2 business hours
High Priority
4 hrs
Response within 4 business hours
Standard
8-24 hrs
Response within 8 to 24 business hours
On-Site
Same day
Same day or next business day
Requests are addressed faster whenever possible, based on severity, timing, and technician availability.
Address IT Issues Before They Become Problems
At CMIT Solutions of Brentwood and Franklin, we keep watch over the health of your devices 24/7 through Remote Monitoring and Maintenance. Our managed IT services ensure consistent monitoring, automated security, and performance patch updates to improve speed and performance while helping to prevent cyberattacks that exploit unpatched vulnerabilities.
Instead of waiting for something to break and then scrambling to fix it, our approach catches problems early, often before you even notice them. That means fewer disruptions, fewer emergency calls, and more time for your team to focus on actual work.
Get Started with RMM
Why Managed IT Services?
Technology can do more for your business than ever before, but it's also more complicated and time-consuming to manage. Don't divert resources away from your operations to your technology.
Save Time and Money
Smart business leaders know that outsourcing IT support to a team of professionals frees up their teams to focus on the success of the business. You get predictable monthly costs instead of surprise repair bills.
Improve Security
Cybersecurity is built into every aspect of our managed services. Continuous monitoring spots potential problems early, and antivirus protection blocks common threats before they cause damage.
Boost Productivity
Our RMM solutions identify and correct potential problems before they disrupt your business. Less downtime, faster systems, and employees who can focus on their actual jobs.
Scale With Confidence
As your business grows, your IT needs change. We scale our services up or down so you're never paying for more than you use and never caught short when demand spikes.
Optimize Performance
Automated patch updates reduce your vulnerability to cyberthreats and optimize performance. No more slow machines, outdated software, or expired licenses.
Simplify Management
An accurate inventory of all devices on your network simplifies lifecycle management and financial reporting. You always know what you have and what needs replacing.
You've Got a Lot Going On
Give yourself more time to focus on the important things, like growing your business, and leave the IT tasks and worries to our experienced managed services team.
What's Included
Dive deeper into what CMIT Solutions of Brentwood and Franklin includes in every managed IT plan.
Remote Monitoring & Management
RMM tools keep your systems, including servers, up to date and protected with the latest security patches, ensuring they meet your business needs effectively.
Antivirus & Threat Protection
Gain protection from cyberattacks through automated threat identification combined with expert remediation by our team, designed to safeguard your business.
IT Documentation & Asset Inventory
Our tools identify your IT assets and aggregate them into an inventory in a single place, making it easy to keep tabs on your technology and improve efficiency.
Warranty & Lifecycle Management
We provide monthly reporting that includes the lifecycle status of hardware and software IT assets to help you plan for upgrades when they are needed.
Mobile Device Management
We integrate mobile phones, tablets, and laptops into a secure work environment, allowing remote app provisioning, device scrubbing for lost or stolen devices, and more.
Automated Patch Updates
Staying on top of security and performance patches takes time. Any delay introduces higher cyberattack risks. We automate and apply patches immediately across all your devices, systems, and applications.
Frequently Asked Questions
Managed services providers offer cost savings through on-demand IT support and advanced technologies like cloud computing, eliminating the need for costly in-house infrastructure. They can easily scale services up or down, offer 24/7 monitoring to increase productivity, and provide predictable monthly costs that help you budget effectively.
We aim for fast first response times for businesses across the Brentwood and Franklin area. The exact SLA depends on your support plan. On-site response is usually within a few hours for urgent issues, and remote support is often available within minutes.
Yes. We provide remote support, secure VPN access, cloud solutions, and device management, so whether your team works on site or remotely, they get seamless IT assistance.
We offer flat-rate, predictable monthly pricing under managed services. This avoids surprise bills. The specific model is outlined in your service agreement based on the number of users, devices, and services included.
Absolutely. We assist with planning, migration, configuration, user training, and ongoing support for cloud platforms like Microsoft 365 and Azure, ensuring minimal disruption to your workflows.
Get the Support You Need
Learn how CMIT Solutions of Brentwood and Franklin can help your business do more in less time and for less money.