Local IT support in Las Vegas. Real people. Real fast.
A live, US-based technician answers in about three minutes during business hours. Engineers come to you across the valley. One flat monthly price per user, with no per-ticket billing.
The cost of waiting
Slow IT support costs more than good IT support.
Most Las Vegas businesses buy the cheapest IT support they can find and hope they never need it. Then something breaks, nobody picks up, and the ticket sits open while downtime piles up.
CMIT Solutions of Las Vegas was built for a different standard: a flat monthly fee, a help desk that actually answers, monitoring that catches problems early, and local technicians who show up when a remote session isn't enough.
The CMIT commitment
IT support that shows up. Every time.
A real person answers
Local, US-based technicians answer your call during business hours. Not a bot, not a queue, not “press 1 for support.”
Better and Best plansOn-site when it matters
When remote can't fix it, a local technician drives to you. This is a dispatch target in your service agreement, for most of the Las Vegas valley.
Best planAlways watching
Help desk, monitoring and after-hours escalation, so a 2 a.m. problem doesn't wait for Monday morning.
Best planWhat's included
Everything IT support should mean.
Six services working together, so your team has one number to call and one team accountable.
Help desk and ticketing
Phone, chat, email and text. Unlimited remote support with full ticket visibility and no per-ticket billing.
On-site dispatch
Dead server, failed switch, cabling trouble, a physical incident. A local technician comes to your location.
Proactive monitoring
Networks, endpoints and cloud services watched continuously, so many issues are fixed before your team notices. Network support ›
Patch and update management
Security patches and software updates applied on a managed schedule, verified, and documented so you stay audit-ready.
Vendor and ISP management
One number to call. We handle your ISP, phone provider, software vendors and even the copier company, start to finish.
Cybersecurity built in
Endpoint protection, 24/7 security monitoring, email security and encrypted backup, part of your IT plan and not an afterthought. Cybersecurity services ›
Pricing
Simple pricing. $49 to $120 per user, per month.
Pick the level of coverage that fits how your business runs. One flat monthly rate by plan, and no per-ticket charges.
Cybersecurity only
For businesses that already have IT support and need a dedicated security layer.
- ✓Managed cybersecurity services
- ✓Works alongside your existing IT team or provider
Business-hours help desk
A live help desk for your team during the working day.
- ✓Live-answer help desk, about 3 minutes on average
- ✓Unlimited remote support during business hours
24/7 coverage
For businesses that can't afford to wait until morning.
- ✓24/7 help desk
- ✓Line-of-business application coverage
- ✓60–90 minute on-site dispatch target
Your exact scope, response targets and price are confirmed in writing before you sign, and month-to-month terms are available. Ask for a free written quote and you will have it within one business day. Get a quote ›
24/7 IT support
24/7 IT support for businesses that never close.
Las Vegas doesn't run on a nine-to-five schedule, and neither do hospitality, healthcare and gaming-adjacent businesses. On the Best plan, someone is always there.
- ✓Nights, weekends and holidays. Calls to the help desk are answered at any hour and escalated to on-call engineers when needed.
- ✓Monitoring that doesn't sleep. Networks, endpoints and cloud services are watched around the clock.
- ✓Local on-site response. When a problem is physical, a technician is dispatched with a 60–90 minute target.
- ✓Security included in the conversation. After-hours incidents get handled alongside our cybersecurity services.
Local vs. remote-only
Why local IT support is different.
Search for local IT support and many results are national call centers with a Las Vegas landing page. Here is the real difference.
| Situation | Remote-only help desk | CMIT Las Vegas |
|---|---|---|
| Server won't power on | Opens a ticket and ships a part. You wait. | A technician is on-site in 60–90 minutes (Best plan). |
| Network cabling issue | Can't diagnose without physical access. | We walk the building with a cable tester. |
| ISP outage | Calling the carrier is your job. | We own the call, start to resolution. |
| New employee setup | Ships a device. You configure it yourself. | Machine imaged and ready on day one. |
| Employee offboarding | Remote account disable only. Hardware stays uncollected. | Accounts disabled and hardware physically collected. |
| After-hours emergency | Ticket queue. Call back in the morning. | 24/7 help desk and monitoring (Best plan). |
| Compliance audit support | You're on your own with the questionnaire. | We help you answer it accurately. |
Industries we serve
Built for how Las Vegas actually works.
The Strip runs around the clock. Clinics face HIPAA audits. Contractors move job sites. Your IT support should keep pace with your industry.
Hospitality and gaming suppliers
Vendor access controls, round-the-clock uptime needs and PCI DSS compliance.
Healthcare and dental
HIPAA documentation, ePHI encryption and EHR support, with someone who can be on-site for an audit or incident.
Legal and financial services
Privileged communications, wire transfer security and client data protection.
Construction and trades
Job-site tablets, rugged devices and connectivity that changes with every project.
Government contractors
Security questionnaires for Clark County and State of Nevada work, plus CMMC, NIST and NRS 603A support.
Professional services
Accounting, insurance, consulting and real estate teams that need a fast help desk and one accountable partner.
Retail and restaurants
POS systems, guest Wi-Fi and the PCI compliance that comes with accepting cards.
Education and non-profit
Proactive monitoring, device management and a help desk your staff can actually reach.
Discretion
Your business stays your business.
Many of the businesses we support, in gaming, entertainment, cannabis and other discretion-heavy industries, trust us with their systems and their data. We take that trust seriously, protect it by default, and never name our clients.
Where we work
On-site across the valley. Remote across Nevada.
On-site: Las Vegas, Henderson, North Las Vegas, Summerlin, Paradise, Spring Valley, Enterprise, Sunrise Manor and the rest of Clark County.
Remote support: Statewide across Nevada, backed by the national CMIT Solutions network.
Common questions
IT support questions Las Vegas businesses ask.
How fast does CMIT respond to IT support requests in Las Vegas?
On our help desk plans, a live technician answers calls in about three minutes on average, and most remote issues are resolved in the same session. When on-site help is needed, the Best plan targets 60–90 minutes for most of the Las Vegas valley.
What does 24/7 IT support include?
On the Best plan it includes a help desk that answers at any hour by phone, chat, email and text, around-the-clock monitoring of your network, endpoints and cloud services, escalation to on-call engineers, and local on-site dispatch for problems that can't be fixed remotely.
Do you support nights and weekends for Las Vegas businesses?
Yes, on the Best plan. Our 24/7 help desk covers nights, weekends and holidays, and escalates to on-call engineers when an issue needs one. Better plan coverage is during business hours.
How much does IT support cost in Las Vegas?
Our plans range from $49 to $120 per user, per month depending on coverage and environment, with no per-ticket charges, and month-to-month terms are available. We confirm your exact scope and price in writing before you sign, and a free written quote comes within one business day.
Can CMIT work alongside our existing IT person?
Yes, and it is one of our most common arrangements. Your internal IT person keeps the institutional knowledge and user relationships. We add monitoring, after-hours coverage, security tooling, vendor management and project help. We call this co-managed IT.
Is local IT support more expensive than a remote-only provider?
The monthly line item can be higher. The number that matters is total cost, and one long outage usually erases the difference. Compare providers on what the contract includes, especially on-site dispatch, monitoring and patching, and not just the headline rate.
What's the difference between IT support and managed IT services?
IT support is traditionally reactive: something breaks, you call, someone fixes it. Managed IT services bundle that help desk with proactive monitoring, patching, backups and cybersecurity under one flat fee, so most problems are caught before they cause downtime. CMIT operates on the managed model.
Do you help with compliance such as HIPAA, PCI and FTC Safeguards?
Yes. We support HIPAA for healthcare and dental practices, PCI DSS for hospitality and retail, FTC Safeguards for financial services and auto dealers, CMMC for government contractors, SOC 2 for technology companies, and Nevada NRS 603A for businesses that handle personal information. See our compliance support.
How do I get started?
Call (702) 725-2877 or book a free assessment. We review your current setup, identify gaps, and give you a straight view of what your IT situation is costing you, with no obligation.
Free assessment
Tell us what is slowing your team down.
Share a few details and our team will follow up. No obligation.
Prefer to talk? Call (702) 725-2877 or book a time.
Stop waiting on hold.
Talk to a local team that picks up the phone and shows up when it matters. Let's talk about what your IT should look like.
CMIT Solutions of Las Vegas
8260 W. Charleston Blvd., Suite 3, Las Vegas, NV 89117
LVSales@cmitsolutions.com