24/7 help desk
- Live US-based technicians, day or night
- Under 15 minutes to answer, on average
- Remote and onsite across the valley
Managed service provider · Las Vegas
Your MSP in Las Vegas, engineered for uptime.
CMIT Solutions of Las Vegas is a cybersecurity-first managed service provider (MSP). We run your entire IT operation — a live 24/7 help desk, proactive monitoring, cybersecurity, cloud and strategy — for one flat monthly rate across Las Vegas, Henderson and Clark County.
Las Vegas time--:--:--
Help desk● Live
Avg. response<15 min
Coverage24/7/365
Network300+ locations
What is an MSP?
A managed service provider takes full responsibility for your IT — help desk, monitoring, patching, cybersecurity, backup, vendors and strategy — for one flat monthly fee. You stop paying when things break. We get paid to keep them from breaking.
For most Las Vegas businesses with 10 to 75 employees, an MSP delivers more capability than a single in-house hire — with a whole team behind it, nights and weekends included.
<15MIN
Average time for a live technician to answer
24/7
Help desk and monitoring, holidays included
1DAY
Written proposal after your discovery call
2–3WKS
From discovery call to fully supported
300+
CMIT locations behind your local Las Vegas team
01 Capabilities
Everything an MSP in Las Vegas should own.
Proactive operations
- Remote monitoring and patch management
- Hardware lifecycle and vendor management
- New-hire and departing-employee workflows
Cybersecurity
- Enterprise endpoint protection
- 24/7 managed detection and response
- Email defense, MFA and phishing simulation
Cloud & Microsoft 365
- Licensing, migration and administration
- Conditional access and email authentication
- Teams, SharePoint and business phones
Backup & recovery
- Immutable cloud backup
- Restores tested, not assumed
- Business continuity planning
Compliance & strategy
- Fractional CIO and vCISO leadership
- HIPAA, PCI DSS and FTC Safeguards documentation
- Quarterly business reviews and roadmap
02 MSP plans
Three ways to run IT. One flat rate each.
Plan 01
Managed IT Essentials
For small businesses that want one provider responsible for everything operational.
Flat per-user monthly price. Written quote within one business day.
Get an Essentials quote- Unlimited remote help desk
- Remote monitoring & patch management
- Microsoft 365 administration
- Enterprise endpoint protection
- Cloud backup of Microsoft 365 data
- New-hire & departing-employee workflow
- Quarterly business review
Plan 02 · Recommended
Managed IT + Security
For businesses that handle regulated data or want 24/7 security built in from day one.
Flat per-user monthly price. Written quote within one business day.
Get an IT + Security quote- Everything in Essentials included
- 24/7 managed detection & response
- Managed business-grade firewall
- Managed email gateway defense
- Security awareness training & phishing simulation
- Dark web monitoring
- Annual external vulnerability scan
Plan 03
Co-Managed IT
For businesses with an internal IT lead who needs a deeper bench behind them.
Scoped per engagement. Written quote within one business day.
Get a co-managed quote- Managed security capabilities, scoped
- 24/7 after-hours & weekend on-call
- Tier 2 and 3 escalation for your team
- Project surge capacity
- Documentation & runbook authoring
- vCIO partnership
03 Provider scorecard
Grade your current IT provider in 60 seconds.
Turn on everything that's true today. The grade updates as you go.
04 Buyer's checklist
How to choose an MSP in Las Vegas.
Seven questions that separate a true managed service provider from a break-fix shop with a monthly invoice.
- Ask how fast a real person answers — after hours too.Average answer time tells you more than a contract service level nobody reads.
- Confirm security is in the base plan.Endpoint protection, email defense, MFA and 24/7 detection should not be add-ons.
- Ask for proof in your industry.HIPAA, PCI DSS, FTC Safeguards and Nevada data law each need documentation, not promises.
- Get flat, written pricing.A per-user monthly rate with no per-ticket charges keeps your provider's incentives aligned with yours.
- Find out who holds your credentials.Admin passwords and documentation should live in a vault you can open without asking permission.
- Meet the people.Local ownership and a named contact beat a rotating pool of strangers.
- Ask how onboarding works.Look for a clear plan from discovery to go-live — including a tested restore before you switch over.
05 Onboarding
From first call to fully supported in 2–3 weeks.
- Day 1
Discovery call
30–60 minutes on your systems, pain points, compliance scope and goals.
- Within 1 business day
Written proposal
Flat per-user pricing, scope, service levels and term.
- Week 1
Site survey
Onsite inventory of network, wiring, printers and anything undocumented.
- Weeks 1–2
Deploy
Monitoring, endpoint protection, MFA, conditional access and email authentication.
- Before go-live
Restore test
First backup verified and a known file restored — before we switch over.
- Weeks 2–3
Go-live
Full support on, documentation handed over, quarterly reviews scheduled.
06 Results
What changes when an MSP takes over.
Crews used personal devices on unmanaged networks. We deployed managed endpoints, enforced MFA on every business app and set up secure remote access to project files.
A full WISP review found 11 compliance gaps. Within 90 days the firm had a compliant WISP, documented incident response and encryption on every endpoint handling client data.
After targeted vendor-impersonation attacks, we moved them to a managed email gateway defense platform, enforced email authentication and ran phishing simulations.
Client results are anonymized. Results vary by environment.
“A break-fix vendor will fix your problem. We'll tell you why it happened and make sure it doesn't happen again.”Adam Lopez, President & vCISO, CMIT Solutions of Las Vegas
15+ years in casino & hospitality IT$700M Stratosphere renovation programFractional CIO & vCISO
07 Industries
An MSP for Las Vegas's regulated industries.
- Healthcare & dental HIPAA · BAA · EHR coordination
- Gaming & hospitality PCI DSS · NGCB · 24/7 reliability
- Law firms Client confidentiality · WISP
- Accounting & CPA FTC Safeguards · IRS Pub. 4557
- Construction Field devices · jobsite connectivity
- Retail PCI DSS · POS segmentation
08 Commitments
What you can hold us to.
Flat, predictable pricing
One per-user monthly rate. No per-ticket charges, no surprise invoices.
Your keys, your data
Admin credentials live in a vault you can access. If we part ways, you get full documentation at no charge.
Local ownership, national depth
Decisions and technicians in Las Vegas, backed by 300+ CMIT locations.
Compliance-ready
Documented controls and audit-ready evidence for the frameworks you answer to.
What is an MSP in Las Vegas?
A managed service provider (MSP) is a team that takes ongoing responsibility for your IT — help desk, monitoring, patching, cybersecurity, backup, vendors and planning — for a flat monthly fee instead of hourly billing. In Las Vegas, a strong MSP also handles the compliance requirements local industries face, from HIPAA in healthcare to PCI DSS in gaming and hospitality.
How much does an MSP cost in Las Vegas?
MSP pricing is usually a flat per-user monthly rate based on your plan, your number of users and devices, and your compliance scope. CMIT Solutions of Las Vegas sends a written quote within one business day of your discovery call, with no per-ticket charges and no surprise invoices.
What is the difference between an MSP and break-fix IT?
Break-fix IT bills by the hour after something breaks, so the vendor earns more when you have more problems. An MSP charges a flat monthly fee and prevents problems through monitoring, patching and security, so its incentives match yours. Most businesses with more than a handful of employees get more predictable costs and less downtime with an MSP.
Is CMIT Solutions of Las Vegas a local MSP or a national chain?
Both. CMIT Solutions of Las Vegas is locally owned and independently operated, with local technicians and a local vCIO. It is backed by the CMIT Solutions network of 300+ locations across North America, which adds shared playbooks and round-the-clock resources a small local shop can't match.
What areas does your MSP cover?
Onsite coverage with no trip charge includes Las Vegas, Henderson, North Las Vegas, Boulder City, Summerlin, Spring Valley and Enterprise. Pahrump, Mesquite and Laughlin are covered with advance scheduling, and we support gaming and hospitality clients nationwide.
How fast does your MSP respond?
A live technician answers in under 15 minutes on average, 24 hours a day, 7 days a week. Work-stopping incidents are escalated immediately, and same-day onsite help is available in Las Vegas and Henderson.
Are MSP contracts long-term?
Standard agreements are 12 months and then renew month to month, with 30 days' written notice for non-renewal. If you ever leave, your documentation and admin credentials are returned at no charge.
Can an MSP work with our in-house IT team?
Yes. Co-managed IT supports an internal IT lead with after-hours and weekend coverage, Tier 2 and 3 escalation, project capacity, documentation and vCIO planning, so your team stays in charge with a deeper bench behind it.
10 Free IT assessment
Ready for an MSP that plans ahead?
A free assessment from CMIT Solutions of Las Vegas, and a written proposal within one business day of your discovery call.