Confidentiality is a professional obligation
Massachusetts Rule of Professional Conduct 1.6(c) requires reasonable efforts to protect client information.
IT services built for Boston law firms
Client confidentiality, court deadlines and practice management software leave no room for downtime. CMIT Solutions of Boston keeps your firm's systems secure, compliant and running, so you can focus on practicing law.
Confidentiality by designEncrypted document workflows for privileged client data.
Local office in NewtonServing Boston, Newton, Waltham and nearby towns
24/7 monitoring and supportNights, weekends and holidays included
900+ CMIT IT professionalsA national network behind your local team
What does managed IT for a law firm include?
Managed IT for a law firm covers 24/7 monitoring and help desk, support for practice and document management systems such as Clio and NetDocuments, encryption, MFA and access controls that support confidentiality duties, secure remote access for attorneys, litigation hold and eDiscovery support, and tested backups of client files.
Protecting client information is an ethical duty
Lawyers must make reasonable efforts to prevent unauthorized access to client information, and clients increasingly ask how.
Law firms are high-value targets
Firms hold merger details, litigation strategy and personal data that attackers want.
Deadlines don't move
An IT failure the night before a filing is a crisis.
Clients audit their lawyers
Corporate clients send security questionnaires and outside counsel guidelines.
Every layer of your firm's IT, managed
From intake to closing, your local CMIT team keeps every system running.
Managed IT
Proactive monitoring and maintenance so IT issues never interrupt client work.
- 24/7 server, network and endpoint monitoring
- Automated patching
- Strategic planning for growing firms
Cybersecurity
Layered protection around every client file.
- MFA and endpoint detection
- Email protection and training
- Ongoing threat monitoring and response
Practice and document management
Secure, well-run case and document systems.
- Clio, MyCase, PracticePanther and ProLaw support
- NetDocuments and iManage support
- Integration with billing and Microsoft 365
IT support
Fast help when deadlines don't wait.
- Priority for time-sensitive filings
- Remote and on-site support
- A single point of contact
Cloud and secure remote access
Case files available securely from the office, home or court.
- Encrypted file sharing and client portals
- Secure remote access with MFA
- Cloud migration with no data loss
Compliance and eDiscovery support
Controls and records that support confidentiality and discovery obligations.
- Audit trails and role-based access
- Litigation hold in Microsoft 365
- Documentation for client security reviews
Backup and recovery
Every filing, contract and client record recoverable.
- Daily on-site and off-site backups
- Tested disaster recovery
- Retention for legal records
Unified communications
Confidential client calls and meetings wherever attorneys work.
- Secure VoIP and video
- Encrypted messaging
- Integration with practice management
Security built into every plan
Every managed IT plan includes these protections, so the basics are covered from day one.
EDREndpoint detection and response on every device- Email securityFiltering for phishing, malware and impersonation
- DNS filteringBlocks malicious and unwanted websites
- Access managementControlled accounts, permissions and directories
- Backup validationBackups checked so restores actually work
- Disaster recovery planA written plan to get you running again
EDREndpoint detection and response on every device
Email securityFiltering for phishing, malware and impersonation
DNS filteringBlocks malicious and unwanted websites
Access managementControlled accounts, permissions and directories
Backup validationBackups checked so restores actually work
Disaster recovery planA written plan to get you running againThe duties and rules behind law firm security
Your ethical obligations are yours. We provide the technical safeguards and documentation that show reasonable efforts.
| Standard | What it asks of you | What we put in place |
|---|---|---|
| Mass. Rule 1.6(c) | Reasonable efforts to prevent unauthorized access to or disclosure of client information. | Encryption, MFA, access control and monitoring. |
| ABA Formal Opinions 477R & 483 | Guidance on securing client communications and duties after a data breach. | Secure communication tools and an incident response plan. |
| 201 CMR 17.00 | A written information security program for personal information of Massachusetts residents. | WISP drafting and supporting controls. |
| Client outside counsel guidelines | Security requirements set by corporate clients. | Documented controls and questionnaire answers. |
| Discovery obligations | Preserving and producing electronically stored information. | Litigation hold, archiving and search. |
Which rules apply depends on your organization. We support your compliance program with technical controls and documentation; we don't provide legal advice.
A practical guide to IT for law firms
Law firm IT protects client confidences and keeps attorneys moving toward deadlines. These are the areas that matter most to firms across Greater Boston.
Show reasonable efforts in writing
Confidentiality rules expect reasonable efforts to protect client information. Document your safeguards, such as MFA, encryption, access control and training, so you can show clients and insurers what you do. Our compliance services keep that documentation current and help answer outside counsel security questionnaires.
Secure email and remote work
Attorneys work from court, home and client offices. Managed devices, encrypted laptops, MFA and secure remote access protect client files wherever they go. Our cybersecurity and cloud services cover the full setup, including email protection against impersonation and wire fraud in real estate and settlement matters.
Keep practice systems healthy
Case management, document management and billing systems have to stay fast and connected. We handle updates, integrations and vendor coordination as part of your managed IT plan, with IT support that prioritizes filing deadlines.
Preserve and produce data
Litigation holds and discovery requests depend on retention and search settings configured before they're needed. We set these up in Microsoft 365 and your document system, backed by tested data backup. Firms that also advise on tax or financial matters may find our CPA firm and finance IT pages useful.
Questions to ask before choosing an IT provider
Ask whether the provider supports your practice and document management systems, how they help with client security questionnaires, and how they configure litigation holds. Ask how they respond to an issue the night before a filing and how they protect attorneys working remotely. Our IT guidance service plans upgrades around your trial calendar, and our unified communications setup keeps client calls and video meetings confidential wherever attorneys work.
What the first 90 days look like
In the first month we review how client data moves through the firm, confirm MFA and encryption on every device, and document your practice and document management systems. The second month covers remote access, email protection against impersonation, and litigation hold and retention settings. By the third month, monitoring, patching and help desk support run on a schedule built around your court calendar, and you have written documentation of your safeguards ready for client security questionnaires and your malpractice or cyber insurer. Each step is planned with your office manager or managing partner, so attorneys stay focused on client work.
Cybersecurity and continuity for law firms
Protecting confidential client data takes more than antivirus. We layer detection, backups and planning so your firm can keep serving clients through any incident.
- Advanced threat detection and endpoint protection
- Encrypted, tested backups
- Disaster recovery plan for deadlines
- Incident response plan aligned to ABA Opinion 483
- Security training for attorneys and staff
Your Boston-area legal IT team
Locally owned and operated in Newton, MA
We understand the case management software, confidentiality duties and deadlines that shape a law practice, and we support firms across Greater Boston.
You get a named local team that learns your people and systems, backed by more than 900 CMIT IT professionals nationwide. We serve Boston, Newton, Waltham, Allston, Brighton, Brookline, Weston, Watertown, Needham, Wellesley and Burlington.
- 275 Grove Street, Ste 2-400, Newton, MA 02466
- (617) 657-1075
How we onboard a law firm
Changes are scheduled around court dates and filings.
Assessment
Review of systems, security and client data handling.
Secure the essentials
MFA, backups and access controls first.
Transition
Onboarding after hours with no lost work.
Managed operations
Monitoring, help desk and quarterly planning.
Why is cybersecurity an ethical issue for lawyers?
Massachusetts Rule of Professional Conduct 1.6(c) requires lawyers to make reasonable efforts to prevent unauthorized access to client information. Controls such as MFA, encryption and monitoring are how a firm shows those reasonable efforts in practice.
Do you support legal practice management systems?
Yes. We support Clio, MyCase, PracticePanther, ProLaw and document management systems such as NetDocuments and iManage, including user access, integrations and coordination with the vendor.
Can attorneys work securely from home or court?
Yes. We provide secure remote access with MFA, managed and encrypted laptops, and cloud access to case files, so attorneys can work anywhere without exposing client data.
Do you help with eDiscovery and litigation holds?
Yes. We configure retention, litigation hold and search in Microsoft 365 and your document systems, so information can be preserved and produced when discovery requires it.
Can you help us answer client security questionnaires?
Yes. Corporate clients increasingly send security questionnaires and outside counsel guidelines. We document your controls and help you answer accurately and quickly.
How fast do you respond before a filing deadline?
Issues affecting a time-sensitive filing or court appearance go to the front of the queue, with remote help starting immediately and on-site support when needed. Response commitments are written into your agreement.
How do you onboard a new law firm?
We assess your infrastructure, secure the most sensitive systems first, migrate or tidy up with no lost work, and train staff on safe data practices. Changes are scheduled around your court calendar.
What happens during the free IT assessment?
We review your network, devices, backups, Microsoft 365 or Google Workspace setup and security controls, then give you a written summary of risks ranked by business impact and a clear list of what to fix first. There is no cost and no obligation, and for law firms we include the compliance requirements that usually apply to you.
Can you work alongside our in-house IT person?
Yes. Many clients keep an internal IT person and use us to extend their team. We can take on monitoring, security, backups, after-hours coverage or specific projects, so your internal staff can focus on the work that needs someone on site every day.
Is support available on nights, weekends and holidays?
Yes. Systems are monitored 24/7, and you can reach our support desk at any time of day, including nights, weekends and holidays. Urgent issues are handled immediately, and our local team comes on site when a problem needs hands-on work.
Which areas of Greater Boston do you serve?
Our office is at 275 Grove Street in Newton. We support organizations in Boston, Newton, Waltham, Allston, Brighton, Brookline, Weston, Watertown, Needham, Wellesley and Burlington, plus surrounding communities. Remote support covers every location, and on-site visits are scheduled when hardware or a site survey requires it.
Protect your clients and your practice
Get a free IT and security assessment for your law firm, with no obligation.
- Review of your network, devices, backups and security
- Risks ranked by their impact on your day-to-day operations
- Compliance requirements that apply to you
- A written plan for what to fix first
Prefer to talk?(617) 657-1075
Visit us275 Grove Street, Ste 2-400, Newton, MA 02466