Clients expect you to protect their data
More clients now send security questionnaires before they sign.
- CMIT Solutions of Boston
- Industries
- Professional Services
IT services for professional services firms in Greater Boston
CMIT Solutions of Boston helps consulting, marketing, architecture, staffing and other professional firms protect client work, support hybrid teams and keep billable hours productive.
Your time is billableReliable technology so your team spends time on clients, not IT.
Local office in NewtonServing Boston, Newton, Waltham and nearby towns- 24/7 monitoring and supportNights, weekends and holidays included
- 900+ CMIT IT professionalsA national network behind your local team
What does managed IT for professional services firms include?
Managed IT for a professional services firm covers 24/7 monitoring and help desk, Microsoft 365 or Google Workspace management, security for client data, secure file sharing and remote access, support for project and billing tools, cyber insurance readiness and tested backups.
The challenge
What makes IT different for professional services firms
The problems we see most often, and the ones that cost the most when they're missed.
Downtime costs billable hours
Every hour lost to a broken laptop or locked account is an hour you can't bill.
Teams are hybrid
Staff work from the office, client sites and home, often on their own devices.
Growth outpaces IT
Adding people and tools quickly leaves gaps in access and security.
Services
Managed IT built around your work
One local team for support, security, compliance and planning.
Managed IT
Proactive monitoring and maintenance for the whole firm.
- 24/7 monitoring and patching
- Hardware and license management
- Quarterly technology planning
Microsoft 365 and business apps
Email, Teams, SharePoint and your project tools, managed properly.
- Microsoft 365 and Google Workspace
- Project, CRM and billing tool support
- Secure file sharing with clients
Cybersecurity for client work
Layered protection for devices, email and cloud apps.
- Managed EDR and 24/7 response
- MFA and conditional access
- Security awareness training
Client and insurer questionnaires
Evidence and documentation that wins and keeps clients.
- Security policies and WISP
- Client questionnaire support
- Cyber insurance readiness
Secure remote work
Safe access from anywhere your team works.
- Secure remote access
- Mobile device management
- Office network and Wi-Fi
IT support for your team
A help desk that answers fast and knows your people.
- Remote and on-site support
- Onboarding and offboarding
- Hardware setup and procurement
Included in every plan
Security built in from day one
Every managed IT plan includes these protections, so the basics are covered.
EDREndpoint detection and response on every device
Email securityFiltering for phishing, malware and impersonation- DNS filteringBlocks malicious and unwanted websites
- Access managementControlled accounts, permissions and directories
- Backup validationBackups checked so restores actually work
- Disaster recovery planA written plan to get you running again
Compliance
The rules your IT has to satisfy
Your organization remains responsible for compliance. We provide the technical safeguards, documentation and evidence behind it.
| Standard | What it asks of you | What we put in place |
|---|---|---|
| 201 CMR 17.00 / M.G.L. c. 93H | A written information security program and breach notification for Massachusetts residents' data. | WISP support, encryption, access control and breach planning. |
| Client contract requirements | Security clauses and questionnaires from enterprise clients. | Controls, evidence and accurate answers. |
| Cyber insurance requirements | MFA, EDR, backups and training before coverage. | Controls in place and questionnaires answered. |
| SOC 2 readiness | Documented controls for firms that need an attestation. | Policies, logging and evidence collection. |
Which rules apply depends on your organization. We support your compliance program with technical controls and documentation; we don't provide legal advice.
Success stories
Results from businesses like yours
The security, compliance and support challenges professional services firms face, solved for Greater Boston clients.
Legal
Secure IT for a Real Estate Law Firm
Rapid-response support, cybersecurity and compliance help for a busy real estate law practice.
Canner Law & AssociatesRead case study
Finance
Secure IT for a Finance Solopreneur
Personalized support and proactive security for a financial professional handling sensitive client data.
Assurance Family PartnersRead case study
SaaS
Lean SaaS, Strong IT Backbone
Remote-friendly, secure and scalable infrastructure for a growing software company.
OPEXEngineRead case study
Local team
Local IT support you can reach
We support professional services firms across Greater Boston with a named local team that learns your people and systems, backed by more than 900 CMIT IT professionals nationwide.
We serve Boston, Newton, Waltham, Allston, Brighton, Brookline, Weston, Watertown, Needham, Wellesley and Burlington.
Getting started
How we onboard your organization
Changes are scheduled around your busiest hours so work keeps moving.
Assessment
Review of your systems, data and current safeguards.
Plan
Written findings, compliance gaps and a prioritized plan.
Onboarding
Changes made outside your busiest hours, with clear communication.
Managed operations
Monitoring, help desk and a regular review.
FAQs
Professional Services IT questions, answered
Straight answers to what professional services firms ask us before switching IT providers.
What kinds of professional firms do you support?
We support consulting, marketing and creative agencies, architecture, staffing, engineering and other service firms across Greater Boston.
Can you help us answer client security questionnaires?
Yes. We provide the technical details and evidence needed to answer client and insurer questionnaires accurately, and close any gaps they reveal.
Do you manage Microsoft 365?
Yes. We manage licensing, security settings, Teams, SharePoint and OneDrive, and keep access tidy as people join and leave.
Can you support a fully remote team?
Yes. We manage devices, security and access remotely, and ship pre-configured laptops to new starters.
How is pricing structured?
Managed IT is a flat monthly rate, usually per user or device, agreed in writing after the assessment. It covers monitoring, help desk and security, so your costs are predictable.
What happens during the free IT assessment?
We review your network, devices, backups, Microsoft 365 or Google Workspace setup and security controls, then give you a written summary of risks ranked by business impact and a clear list of what to fix first. There is no cost and no obligation.
Is support available on nights, weekends and holidays?
Yes. Systems are monitored 24/7, and you can reach our support desk at any time. Urgent issues are handled immediately, and our local team comes on site when a problem needs hands-on work.
Which areas of Greater Boston do you serve?
Our office is at 275 Grove Street in Newton. We support organizations in Boston, Newton, Waltham, Allston, Brighton, Brookline, Weston, Watertown, Needham, Wellesley and Burlington, plus surrounding communities.
Free IT assessment
Get a clear picture of your IT and risk
Book a no-obligation IT assessment and get a written summary of risks and next steps.
- Review of your network, devices, backups and security
- Risks ranked by their impact on your day-to-day operations
- Compliance requirements that apply to you
- A written plan for what to fix first
Prefer to talk? (617) 657-1075
Visit us
275 Grove Street, Ste 2-400, Newton, MA 02466