Managing Partner

Somu Valliappan

Somu Valliappan, MBA, is the Managing Partner of CMIT Solutions of NOVA South. With more than 20 years of experience in IT leadership and delivery, he has overseen major enterprise operations and managed IT programs worth over $50 million for both federal and commercial clients. Somu’s background in IT Operations, cloud computing, software development, infrastructure, and cybersecurity helps organizations build secure and scalable technology systems. A Virginia Tech alumnus with an MBA in Management, he is dedicated to helping organizations streamline operations and enhance cybersecurity resilience. Let’s connect on LinkedIn.

Somu’s passion for technology inspired him to start his own business, bringing top-level IT services to small and medium-sized companies in the NOVA area. Somu combines personal experience and support of CMIT’s national network to help small and medium businesses protect, manage, and get the most from their technology, while building trusted relationships. Through his consulting work, he learned that technology only helps when it’s chosen, implemented and managed well. That’s why he built his company on strong customer service and expert solutions. He understands the challenges business owners face and is dedicated to helping local leaders navigate the digital world.

Director of Service Delivery

Donald Kupper

Seasoned IT services leader with extensive experience driving operational excellence and client success in managed service provider environments. Proven track record of leading end-to-end service delivery operations, managing technical teams, and ensuring exceptional service quality and SLA compliance across complex client portfolios. Expert in developing service delivery frameworks, optimizing IT operations, and implementing ITIL best practices while maintaining high client satisfaction and retention. Strategic leader skilled at bridging technical operations with business outcomes, building high-performing teams, and transforming service delivery organizations through process improvement, resource optimization, and a culture of accountability that drives measurable business value and revenue growth.

Sr. System Engineer

Austin Kupper

Experienced systems engineer specializing in designing, implementing, and maintaining complex IT infrastructure for enterprise and MSP environments. Deep technical expertise across Windows/Linux server administration, virtualization platforms, cloud technologies, and network infrastructure. Skilled at troubleshooting critical systems issues, optimizing performance, and ensuring high availability for mission-critical applications and services.

Proven ability to architect scalable solutions that align with business requirements while maintaining security best practices and operational efficiency. Strong background in system automation, disaster recovery planning, and infrastructure modernization projects. Excel at collaborating with cross-functional teams, mentoring junior engineers, and translating technical concepts for non-technical stakeholders to drive successful project outcomes and client satisfaction.

Technician

Lawrence Naveen

Laurence provides reliable technical support and solutions for clients across a variety of industries. With a strong foundation in IT systems and a growing expertise in managed services, he handles day-to-day technical challenges including hardware troubleshooting, software support, network issues, and user assistance.

As an IT Technician, Laurence works closely with both clients and senior team members to diagnose problems, implement solutions, and ensure smooth technology operations. His hands-on experience spans desktop support, system maintenance, backup management, and security protocols.

Laurence is known for clear communication and a patient approach when working with end users of all technical skill levels. Whether resolving a critical issue or performing routine maintenance, he focuses on delivering prompt, professional service that keeps businesses running without interruption.

Technician

Payton Heles

Payton delivers consistent technical support to help clients maintain efficient and secure IT environments. With solid experience in managed services, he tackles a wide range of technical issues from system configurations and network connectivity to application troubleshooting and endpoint management.

In his role as an IT Technician, Payton collaborates with the broader technical team to resolve client concerns, perform system updates, and maintain IT infrastructure. His skill set includes workstation support, server monitoring, data backup solutions, and implementing security best practices.

Payton brings a methodical problem-solving approach and excellent interpersonal skills to every client interaction. Whether addressing an urgent technical issue or completing scheduled maintenance tasks, he is committed to providing responsive, quality service that minimizes disruption and maximizes productivity.

Technician

Garrett Pella

Garrett supports clients with dependable technical solutions and proactive IT management. With hands-on experience across multiple technology platforms, he addresses diverse technical needs including hardware diagnostics, software deployment, connectivity issues, and system optimization.

As an IT Technician, Garrett partners with clients and team members to identify issues, implement fixes, and maintain stable technology environments. His technical capabilities include end-user support, network administration, cloud services management, and cybersecurity fundamentals.

Garrett approaches every ticket with a solution-focused mindset and strong attention to detail. Whether managing routine IT tasks or responding to time-sensitive problems, he strives to deliver efficient, friendly service that keeps client operations running smoothly and securely.