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Recommended Packages

Core

Managed Services
RMM
Anti-Virus
IT Documentation

IT Support
Remote Support – T&M
SLA – 4 Hour
On-Site Support – T&M

Cybersecurity
Email Security
DNS Filtering
MFA
Security Awareness Training
Hard Drive Encryption

Network Management
Firewall Management

Productivity Apps
M365/Google Licenses

Cloud Services
Cloud File Share

Data Backup
Cloud File Backup
Monthly Backup Testing

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Pro

Managed Services
RMM
Anti-Virus
IT Documentation
Warranty Management

IT Support
Remote Support – Unlimited
SLA – 2 Hour
On-Site Support – Up to 4 hours
24/7/365 Live Support

Cybersecurity
Email Security
Phishing Protection
DNS Filtering
MFA
EDR
Security Awareness Training
Hard Drive Encryption
Darkweb Monitoring
Password Management

Network Management
Firewall Management
WiFi Management

Productivity Apps
M365/Google Licenses

Cloud Services
Cloud File Share

Data Backup
Cloud File Backup
Monthly Backup Testing
On Prem Disaster Recovery

Request Package

Ultra

Managed Services
RMM
Anti-Virus
IT Documentation
Warranty Management

IT Support
Remote Support – Unlimited
SLA – 1 Hour
On-Site Support – Unlimited
24/7/365 Live Support

Cybersecurity
Email Security
Phishing Protection
DNS Filtering
MFA
EDR
SIEM/SOC
Security Awareness Training
Hard Drive Encryption
Darkweb Monitoring
Password Management

Network Management
Firewall Management
WiFi Management
Network Diagramming

Productivity Apps
M365/Google Licenses

Cloud Services
Cloud File Share
Identity and Access Management

Data Backup
Cloud File Backup
Monthly Backup Testing
On Prem Disaster Recovery
Disaster Recovery Plan

IT Guidance
Risk Assessment

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