PRIVACY POLICY
- Introduction
CMIT Solutions, LLC, (“CMIT”), is committed to keeping all personal information collected on individuals visiting our website and making use of our online facilities and services accurate, confidential, secure, and private. Our privacy policy has been designed and created to ensure those affiliated with CMIT of our commitment to and realization of our obligation not only to meet but to exceed privacy standards.
THEREFORE, this Privacy Policy Agreement shall apply to CMIT and thus it shall govern all data collection and usage thereof, by CMIT Solutions. By using the cmitsolutions.com website, or any subsidiary website, you are herein consenting to the following data procedures expressed within this privacy policy agreement.
- Applicability
This policy applies to all website visitors as well as internal CMIT employees (“Users”) at all locations. It is meant to be read and understood by all Users of CMIT systems and computing resources (“Systems”) and all CMIT services whether online or local (“Services”). Use of CMIT Systems and Services constitutes acceptance of these privacy policy prescriptions.
CMIT may revise this policy at any time; material changes will be captured in the internally facing Version Control table of this policy but also published to the CMIT Solutions website off the homepage.
- Collection of Information
This website collects various types of User information, such as:
Voluntarily provided information, which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
Rest assured that this site only collects personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided on this site.
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which other websites garner, make use of and share information collected.
In addition, for SMS/MMS communication and A2P compliance, we may collect the following information:
- Phone number
- Express consent to receive SMS/MMS messages
- Communication logs (message delivery, timestamps, and system interactions)
3.1. Use of Information Collected
CMIT may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information to keep you informed of other possible products and/or services that may be available to you from CMITSolutions.com and our subsidiary websites. CMIT and our subsidiaries may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
CMIT does not now, nor will it in the future, sell, rent, or lease any of our customer lists and/or names to any third parties.
SMS/MMS Usage Disclosure:
Phone numbers and SMS consent data are used solely for the stated purposes, such as reminders, service alerts, appointment confirmations, and occasional promotional offers (up to 4 msgs/month). This data is not used for unrelated marketing and is never sold.
CMIT may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is necessary to:
- Remain in conformance with any decrees, laws and/or statutes or to comply with any process served upon CMIT and/or our website.
- Maintain, safeguard and/or preserve all the rights and/or property of CMIT.
- Perform under demanding conditions to safeguard the personal safety of users of CMITSolutions.com and/or the public.
Data Sharing Disclosure:
SMS/MMS communication data may be shared only with trusted service providers (such as Twilio and GoHighLevel) strictly for the purpose of delivering messages and maintaining system functionality. We do not sell or trade this information.
3.2. Children Under the Age of 13
CMIT does not knowingly collect personal identifiable information from children under the age of thirteen (13). If such information is inadvertently collected, steps will be taken to delete it.
3.3. Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us.
For SMS/MMS messages:
- Reply STOP to cancel
- Reply HELP for help
To opt out of email/survey/newsletter communications, send an email to support@cmitsolutions.com.
Users may also request deletion of their SMS-related data by contacting us through the information provided in Section 3.8.
3.4. Links to Other Web Sites
Our website contains links to affiliate and external websites. CMIT does not control and is not responsible for their practices.
3.5. Security
CMIT shall take commercially reasonable precautions to maintain adequate physical, procedural, and technical security to protect personal information.
For SMS/MMS communications, we use secure transmission methods, including Transport Layer Security (TLS), and rely on secure third-party processors (Twilio, GoHighLevel) that follow industry security standards.
3.6. Data Storage and Retention
SMS/MMS phone numbers, consent records, and communication logs are retained only as long as needed for operational purposes, legal compliance, fraud prevention, or dispute resolution. When no longer needed, data is deleted or anonymized.
3.7. Changes to Privacy Policy Agreement
We reserve the right to update this policy and will publish changes to the homepage link provided.
3.8. Acceptance of Terms
By using this website, you accept the terms of this Privacy Policy.
3.9. How to Contact Us
If you have questions or concerns regarding this Privacy Policy, including SMS data usage or requests for data deletion, contact us at:
Email: support@cmitsolutions.com
Telephone Number: 800-399-2648
Mailing Address:
CMIT Solutions Home Office
9433 FM2244, Building 3, Suite 210
Austin, TX 78733
United States of America