Most IT companies in the DC area operate the same way — helpdesk tickets, monthly monitoring, and reactive support. Our starting point is different.

Before building CMIT Solutions of Silver Spring, as an Executive Tech leader in large Corporates like TransUnion, Ciena, Cvent, and Neustar our leadership helped build their IT and Applications infrastructure. That experience is complemented by learning Leadership from Harvard Business School and Finance, Laws, and Systems from being a Chartered Accountant and working with Ernst & Young.

We work across four areas: Managed IT Services, Cybersecurity, AI and Microsoft Consulting, and Cloud Application Development. As part of the CMIT Solutions network, clients also get access to 900 technicians, 250 locations, and a 24/7 Security Operations Center and Network Operations Center.

The accountability of a local relationship. The capacity of a national infrastructure.

No single tool stops every threat. That is why we build security in layers.

Our stack covers:

• Managed Detection and Response (MDR) and ransomware protection
• Email security and phishing protection
• 24/7 Security Operations Center (SOC) with 60+ cybersecurity engineers monitoring your environment
• Security Awareness Training
• DNS filtering, dark web monitoring, and password management
• Vulnerability management and penetration testing
• Zero Trust Network Access (ZTNA/SASE) firewall solutions

Security is not an optional add-on here. Every engagement starts with it.

We also support compliance frameworks, including HIPAA, SOC 2, ISO 27001, PCI, NIST, GDPR, and FINRA.

Our primary base is in Silver Spring, MD. We provide on-site and remote IT support throughout Montgomery and Howard Counties, including Rockville, Chevy Chase, Olney, Kensington, Burtonsville, and surrounding areas.

Beyond that, we work with clients nationally and internationally through referrals and established professional relationships. With remote-first support capabilities, a 24/7 help desk, and access to 900+ technicians across the CMIT Solutions network, geography rarely limits what we can do.

Your team gets access to a 24/7/365 live help desk. No voicemails. No waiting until Monday.

Submit a ticket by phone, email, or support portal. A dedicated pod of junior and senior engineers picks it up immediately. Most issues resolve remotely. When something needs a physical presence, a local technician is dispatched. For complex problems, we escalate to specialized engineers across our national network, including our NOC (600+ engineers) and SOC teams.

We support Microsoft and Apple desktops, M365, Google Workspace, email, printers, network troubleshooting, user administration, password resets, virus and malware remediation, software installation, and employee onboarding and offboarding.

Response SLAs are available at 4-hour, 2-hour, and 1-hour intervals depending on your service plan.

We work with small and mid-sized businesses across a broad range of industries:

Healthcare · Legal · Finance & Insurance · Construction · Education · Manufacturing · Professional Services · Real Estate · Hospitality · Non-Profits · Multi-Location Businesses

Many of these operate in regulated environments. We provide compliance support for HIPAA, SOC 2, PCI, ISO 27001, NIST, GDPR, and FINRA, covering risk assessments, policy development, security audits, penetration testing, and ongoing monitoring.

Fully managed or co-managed alongside your existing IT team, we adjust our approach to what your business actually needs.

Yes, and most businesses discover the gap only after a claim gets denied.

Having a cyber insurance policy is not the same as being covered. If the policy’s security requirements are not actively maintained, an insurer can reject a claim at the worst possible moment. Here is how we close that gap:

• Policy Alignment: We review your current policy to confirm it will respond the way you expect during an incident. Many contain conditions that, if unmet, result in claims being denied.
• Compliance Maintenance: Our security stack aligns with the requirements of leading cyber insurance carriers, so your policy stays in good standing without you having to think about it.
• Incident Coordination: If an event occurs, we coordinate directly with your insurer. Containment first, then documentation, then claims support. Our familiarity with your environment significantly reduces time and friction.
• Premium Savings: Our clients typically reduce premiums by 30% or more due to the lower risk profile that comes with professionally managed security.
• Exclusive Programs: We offer access to policies designed specifically for small and mid-sized businesses, with coverage up to $1M at approximately $2,000 per year.

The goal is straightforward: if something happens, your policy pays. We make sure you are never caught between a real incident and a technicality.