Business IT Support Packages in Akron, OH

Leave the work to our experts. We offer tailored solution packages designed to meet your business needs.

Recommended IT Service Packages

Core

Managed Services
RMM
Anti-Virus
IT Documentation

IT Support
Remote Support – T&M
SLA – 4 Hour
On-Site Support – T&M

Cybersecurity
Email Security
DNS Filtering
MFA
Security Awareness Training
Hard Drive Encryption

Network Management
Firewall Management

Productivity Apps
M365/Google Licenses

Cloud Services
Cloud File Share

Data Backup
Cloud File Backup
Monthly Backup Testing

Request Package

Pro

Managed Services
RMM
Anti-Virus
IT Documentation
Warranty Management

IT Support
Remote Support – Unlimited
SLA – 2 Hour
On-Site Support – Up to 4 hours
24/7/365 Live Support

Cybersecurity
Email Security
Phishing Protection
DNS Filtering
MFA
EDR
Security Awareness Training
Hard Drive Encryption
Darkweb Monitoring
Password Management

Network Management
Firewall Management
WiFi Management

Productivity Apps
M365/Google Licenses

Cloud Services
Cloud File Share

Data Backup
Cloud File Backup
Monthly Backup Testing
On Prem Disaster Recovery

Request Package

Ultra

Managed Services
RMM
Anti-Virus
IT Documentation
Warranty Management

IT Support
Remote Support – Unlimited
SLA – 1 Hour
On-Site Support – Unlimited
24/7/365 Live Support

Cybersecurity
Email Security
Phishing Protection
DNS Filtering
MFA
EDR
SIEM/SOC
Security Awareness Training
Hard Drive Encryption
Darkweb Monitoring
Password Management

Network Management
Firewall Management
WiFi Management
Network Diagramming

Productivity Apps
M365/Google Licenses

Cloud Services
Cloud File Share
Identity and Access Management

Data Backup
Cloud File Backup
Monthly Backup Testing
On Prem Disaster Recovery
Disaster Recovery Plan

IT Guidance
Risk Assessment

Request Package

What to Look for in an IT Package

Whether your business is in manufacturing, construction, healthcare, education, or another field, protecting your company starts with choosing one of our custom managed IT services packages that covers every essential need.

Your package should keep operations running smoothly while providing managed services packages, consistent data protection, network management, cybersecurity, and more. Partnering with a company known for exceptional customer service and reliable IT support in Akron ensures your business is always cared for.

Below are key components that should be part of every IT service package:

  • Cybersecurity Support: Data breaches cost companies an average of 4.35 million dollars, and cyberattacks are becoming more common. Even if you believe it will never happen to your business, protecting your data and finances from day one with an expert team is a smart move.
  • Remote Work Support: With hybrid work now the norm, your employees need secure, reliable access from anywhere. We provide remote monitoring and support tools that ensure productivity without sacrificing security.
  • Data Protection: With more employees working from home, having intelligent, proactive, and dependable remote monitoring tools is essential for maintaining productivity and supporting your team’s success.
  • IT Help Desk: When systems go down, waiting on hold with a large, impersonal company is the last thing you need. Work with professionals who prioritize fast, caring, and effective support.
  • Cloud-Based Solutions: Cloud computing offers instant access and unlimited connectivity, but its complexity requires expert guidance to ensure it is set up and maintained correctly.
  • IT Procurement: For small and medium-sized businesses, time is a valuable resource. Let us handle your hardware and software choices, sourcing the most cost-effective IT support packages tailored to your needs.

Cloud Services

I want to migrate to the cloud.

Experience the cost savings, efficiencies, and anywhere access of the latest cloud solutions.

Compliance

I need to comply with my industry regulations.

Confidently meet data and privacy regulations through specialized compliance services.

Cybersecurity

I need protection from ransomware.

Defend your business against cyberthreats with multi-layered security solutions.

Data Backup

I need to securely back up my data.

Know that you can recover your data no matter what happens with consistent, dependable backup solutions.

IT Guidance

I need an IT strategy to support our business goals.

Put our expertise to work for your business with customized IT guidance.

IT Procurement

I’m opening a new location.

Leverage our vendor relationships for cost-effective, top-quality systems and equipment.

IT Support

I need faster IT support.

Rely on dependable IT support to resolve issues quickly and avoid disruptions to your business.

Managed Services

My business needs help with IT and security.

Keep your technology securely running at peak potential with 24/7 monitoring and expert management.

Network Management

I need faster wifi and more streamlined systems.

Improve your network connectivity through secure network solutions.

Productivity Applications

I need to install new software.

Give your team the tools they need to do their best work with app implementation services.

Unified Communications

My team needs to collaborate and connect with customers.

Seize new opportunities and foster collaboration with reliable, anywhere connectivity.