IT Support

We Won’t Leave You Hanging

Real-time IT fixes are a call or text away.

24/7 IT Support

CMIT Solutions is ready to help when bad things happen: crashed computers, network connectivity issues, ransomware infections, or simply human error.

Routine Maintenance

Our IT support starts simply by making daily tasks easier and troubleshooting basic issues. This includes password resets, new employee onboarding, and the resolution of common login issues.

High-Level Assistance

CMIT Solutions scales up more advanced support for larger system issues, including the prevention of cyberattacks and the mitigation of malicious issues like ransomware and viruses.

Remote Access

No matter where your employees work, we make it easy for them to use business applications and important data by anticipating their access requests and answering support questions—even during unconventional hours.

Nationwide Scale

Our local owners are backed by hundreds of technicians and network operations center staffers across North America, all providing on-call desktop support, system troubleshooting, and incident response.

Customized Support

If your employees routinely submit quick requests, we’ll route those to the best technician for the job. If you require in-depth software support, more skilled experts will field your questions.

Proactive Approach

CMIT Solutions doesn’t wait for problems to occur. Instead, we use proactive IT monitoring and maintenance to anticipate issues and then resolve them quickly and efficiently.

Chat support

Web-based chat support is the rule in today’s digital world. CMIT Solutions provides chat-based help desk services that provide instant expertise, elevate more complex requests, and provide assistance when your employees need it most.

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Email support

For lower-level issues that don’t require immediate solutions, IT support can be requested via automated messaging. Email submissions are added to a ticketing queue that can be monitored by both client and IT support staff. This provides transparency into the support process—and timely incident resolution.

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Trusted partnership

CMIT Solutions is more than just a managed services provider. We’re a reliable business partner, too, available to solve short-term problems and plan for long-term success alike.

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There for You When You Need It

Get a Response When You Need It

CMIT Solutions provides dependable IT support that resolves issues quickly—and avoids disruptions to your business.

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Quick response time

Many business owners don’t have access to immediate help when IT issues occur. Time is critical after a cyber incident, and a delayed response can lead to more widespread damage. With IT support from CMIT Solutions, our experts are always available when you need us.

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Dedicated support

Without support from an in-house IT team or on-demand help desk, your business could suffer. CMIT Solutions provides all of its clients with dedicated high-quality service and expert problem resolution. Whatever your IT challenges, we can help you.

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All devices covered

IT support means so much more than just caring for computers. Comprehensive assistance from CMIT Solutions cares for networks, printers, mobile devices, email inboxes, collaboration apps, and cloud backups. Our all-inclusive support responds quickly to security problems and delivers expert remediation to restore access to all devices.

Cover your entire IT ecosystem >

Help Desk That Actually Helps

IT support is a necessity—not a luxury. That’s why every business deserves a help desk by its side.


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Remote Support

Our support team delivers fast and effective IT support using remote access tools to get your team back to work while minimizing interruptions.

Service-Level Agreement

From the beginning of our relationship, we commit to working on your issues within the time period you select—and we don’t stop until the problem is resolved.

Help Desk

Our 24/7 support is available through online chat, phone, email, and text, delivering the assistance your team needs—when and where you need it.

On-Site Support

Most issues can be resolved remotely. But some IT problems require on-site resolution. When that’s the case, we’ll be there—following the health and safety protocols that your company requires.

Peace of Mind

Find the IT support plan that’s right for you—and right-sized for your business.

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Mix and Match Different Solutions

One size does not fit all. That’s why our solutions are designed as modular offerings
that work together in an infinite variety of combinations. CMIT Solutions layers in expert
guidance to help you make the perfect choices for your business.

Productivity Applications

I need to install new software.

Give your team the tools they need to do their best work with app implementation services.


I need protection from ransomware.

Defend your business against cyberthreats with multi-layered security solutions.

Unified Communications

My team needs to collaborate and connect with customers.

Seize new opportunities and foster collaboration with reliable, anywhere connectivity.

Data Backup

I need to securely back up my data.

Know that you can recover your data no matter what happens with consistent, dependable backup solutions.

IT Guidance

I need an IT strategy to support our business goals.

Put our expertise to work for your business with customized IT guidance.

IT Procurement

I’m opening a new location.

Leverage our vendor relationships for cost-effective, top-quality systems and equipment.