About Charleston Managed IT Services
1. What do Charleston managed IT services include?
Our Managed Services include 24/7 monitoring, help desk support, system updates, and proactive maintenance—all at a flat monthly rate.
2. How do you protect my business from cyber threats?
We implement advanced Cybersecurity measures including endpoint protection, firewall setup, threat detection, and phishing prevention.
3. Do you support remote and hybrid teams?
Yes. Our Productivity Applications and Unified Communications services help teams stay connected securely from anywhere.
4. What if we already have an internal IT person?
Our IT Support can complement your existing staff by providing additional resources, tools, and backup when needed.
5. Can you migrate our business to the cloud?
Yes. We offer secure Cloud Services including data migration, cloud backups, and virtual server hosting.
6. What if our network goes down?
Our Network Management team is alerted in real time and can troubleshoot issues remotely or on-site to restore service quickly.
7. Do you help with HIPAA or PCI compliance?
Absolutely. Our Compliance solutions ensure your systems meet industry standards and pass audits confidently.
8. How is our data protected?
Our Data Backup solutions provide encrypted, automated backups with tested disaster recovery protocols.
9. Can you advise us on future IT planning?
Yes. Through our IT Guidance, we offer executive-level consulting and long-term IT strategy development.
10. Are your service plans flexible?
Yes. Our Packages can be tailored to fit your team size, technology requirements, and industry needs. |