IT Company in Cincinnati
If you are looking for an alternative to in-house IT, or looking to replace your current IT managed services provider, look no further than CMIT Solutions of Cincinnati & NKY. We serve small businesses in the Cincinnati, Ohio, and the Northern Kentucky area. Our proactive approach to IT, rather than a reactive/break-fix model, sets us apart from other technology companies. This approach enables us to get ahead of problems before they occur.
Why Do You Need an IT Company in Cincinnati?
If you currently use an in-house IT department, it’s important to understand that they are busy each day handling your company’s IT needs and those of its employees. At CMIT Solutions, we are busy not only supporting your business, but also educating ourselves on what is evolving in the world of Information Technology. We can handle everything from testing and validating new solutions to keeping up to date on cybersecurity issues that are facing most of us today.
Why Choose CMIT Solutions of Cincinnati and Kentucky?
What makes CMIT Solutions unique? While we are a local boutique IT company, we are backed by the CMIT Solutions network that includes more than 200 locations and over 800 technicians and engineers. This gives us the buying power of a large company, saving our clients money on PCs, laptops, and other hardware purchases.
Quick Response, Effective Solutions
We have an option of a 24/7/365 solutions for those businesses that operate around the clock. Our Help Desk responds to requests within minutes, and we have three convenient ways of contacting us: Live Chat, email, or phone call. Typically, we are able to resolve most inquiries within 15 minutes. Since our fees are based on a monthly charge per user/PC, you don’t have to worry about racking up charges each time you reach out as you will enjoy unlimited remote support. Additionally, while most issues can be resolved remotely, we will come on site when necessary.
We can monitor your hardware inventory and notify you when a PC, laptop, or server is close to the end of life. We will not only assist you with your IT budget but will also shop around to ensure that you get the best price for anything we procure on your behalf.
At CMIT Solutions, we don’t believe in a one-size-fits-all approach to IT. We get to know you, your employees, and the unique aspects that affect your business from an IT perspective. You will also get to know all of us, which creates a partnership that you may not get with other managed services providers.
We act as a liaison to your other IT vendors such as managed printer service provider, internet company, software vendors, etc. to take that burden away.
Cyber Safety Awareness & Training
Since cyber threats are constantly evolving, we specialize in cyber-security including a Security Operation Center (SOC), Security Information and Event Management (SIEM), robust backup solutions, and disaster recovery plans to provide a multi-layered security defense
We can also provide to your employees, as part of our services, security awareness training including the launch of faux phishing emails to see if your employees click on the link. This helps us understand what further training may be necessary, so your employees don’t inadvertently expose your network to bad actors.
Getting Started with CMIT Solutions
CMIT Solutions serving Cincinnati & Northern Kentucky offers a free on-site assessment to help us understand how your network is performing. We also perform a Cyber Security Risk Assessment to help quantify your exposure and assist you in gaining a strategic upper hand against security threats.
Then, we listen to your pain points, concerns and map out a plan for your unique circumstances. This plan addresses your specific needs and that of your employees. Think of us as the “IT department down the hall.” That is how connected we are to you on a daily basis.
We make the onboarding process easy for new clients by reducing their involvement and eliminating pain points that are inherent with switching IT providers or moving to an outsourced solution.