When you engage CMIT Solutions to manage your IT Services and Support, we offer a monthly service model that includes IT services and support for your network, systems, data, and staff for one flat rate. Additional services can be added, but if you want to keep your expenses in check, we know how to accomplish that goal. We offer leasing options that minimize capital expense, and can incorporate hardware, software, and service into a monthly lease.
In you want monthly metrics, we provide either summary or detailed reports showing everything from a number of support tickets by user, department, application, machine, day, or time. We use a professional service administration tool so we can drill into your operation and optimize our service and your results. We can help you manage expenses on a three or five year cycle and plan for future growth. We periodically survey your team members at the close of a ticket or service request so we can show you how we are doing.
Make a list of what IT services and support you want.
We can give you a planning and budgetary estimate, and if you want to move forward, all it takes is thirty minutes of your time.
One of the advantages of being part of the CMIT Solutions system is that we’ve served nearly every type of business and organization imaginable. We know that one size of IT services and support does not fit everyone.
Let us handle the purchase of new hardware, software, and other mission-critical IT equipment at discounted prices
Secure access to manage your documents, files, emails, and other critical assets from anywhere
Manage access to your most important data, keep critical information secure with firewalls and monitoring, improving your business performance with the right mix of network management, security, and bandwidth
Mistakes happen, computers fail, and people drop things. Protect your data by keeping your employees up and running
Sign up for ‘QuickTips’ our weekly email full of productivity tips for your business