When you are operating a small or medium-sized organization, it is critical for you to optimize your processes for efficiency, maintain a lean structure, and ensure that your resources are invested where they will help you make the most impact in your market.
One major way to achieve this is to outsource your company’s technical support. If your small business uses technology every day, here are a few signs that are in need of IT support:
New Advances in Technology are Slowing You Down
Has the introduction of a new software update or a new piece of hardware slowed down your operations? As a business owner, you want to take advantage of new technology, not have it slow you down. With employees asking for instruction on how to use the new software or explanation on how it fits into their workflow, operations can slow down. On top of employee confusion, the internal IT person will still need to attend training to understand the new technology themselves.
By outsourcing your technical support, you will gain the perspective of multiple IT professionals who are up to date and knowledgeable about the newest advances and can assist you with the integration of new technology in an efficient and productive manner, saving you downtime.
You Need to Reduce Labor Costs
Like many business owners, you are likely seeking new ways to reduce spending. One big way to cut costs is to outsource your technical support. This can help you free up the money being used to pay for an internal IT person, providing you with an estimated $46,000 to $80,000 a year while also freeing up the money that was allocated for paid time off and benefits.
When you outsource your IT services, you then have additional funds that allow you to invest in marketing our company, exploring new products, and increasing your presence in the industry.
You Want to Focus on Your Specialty, Not on IT
If you are a company that specializes in financial planning, it is likely that you don’t want to be investing excessive funds or wasting your valuable time trying to manage daily IT problems. By outsourcing your IT technical support, you can keep your staff focused on what you do best.
This will take the extra stress off you and your staff, allowing you to focus your time and energy more productively, while an external team handles your IT operations.
You Want to Reduce Your Risk
As of 2018, the average cost of a data breach globally is around $3.86 million. A data breach could be devastating for a smaller company, so by trusting your internal IT person with the protection of your customer and company data, you are putting yourself and your business at risk.
When you use an external team of IT professionals to handle your daily IT tasks, you not only save yourself time and money, but you can also reduce your liability in the event of a data breach. By outsourcing your IT Services, you can also strengthen your network security. Pittsburgh businesses can take advantage of the expert network security services offered by CMIT to help keep their company’s data safe and secure.
Expert Pittsburgh IT Services for Your Small Business
At CMIT Solutions of Pittsburgh South, we provide comprehensive IT support to Pittsburgh businesses, managing their IT tasks while also defending their network and protecting their data. If you are considering having your IT operations outsourced to a trusted and dedicated team of IT professionals, CMIT is the premier choice in Pittsburgh for IT support and security.
Contact us today to learn more about how our Pittsburgh managed IT and network security services can benefit your business.