Pleasanton IT Support Experts
Pleasanton IT Support Experts
CMIT Solutions stands for Completely Managed Information Technology Solutions. We manage IT systems for businesses that depend on reliable technology to thrive. We specialize in serving local businesses in our community. We excel when supporting companies with multiple locations because of the over 160 CMIT offices in North America. If you have geographically distributed teams or a headquarters operation with regional offices, we can manage your technology and give each staff member the same personalized support.
CMIT Solutions operates on a managed services model that offers proactive outsourced IT and management services at affordable, consistent monthly rates. Our subscription model allows small business owners to effectively budget and foresee IT expenses, saving them money and time in the long run. We provide a variety of different services that we can tailor to suit your businesses needs. We wrap outstanding technology with personalized service and the CMIT Promise. Ask us what the CMIT Promise means to your business.
At CMIT Solutions, we eat, sleep and breath technology. Our eyes glisten when we see how well managed technology fuels business growth. We are passionate about our work, motivated to exceed our clients’ expectations, and willing to go the extra mile. Passion is a trait we look for in everyone in our team.
But our team has more than passion. We have a purpose. We serve our community by bringing the best information technology support to businesses and we empower the growth of those businesses. We live here. We work here. We are dedicated to building a thriving local business community.
We are also part of a larger organization which has a twenty year history of success in technology, business management, and franchising. Our executive team funds market research, selects, tests, and vets the products and companies with whom we do business, and assures that we have additional support channels that other companies do not have, due to the size and strength of our network. Our entire system collaborates to bring our collective client base the best technology support available today.
Kevin Baker
Managing Partner – Service & Operations
Kevin’s entire professional career has been in the technology field having worked in the Tri-Valley area for nearly 30 years. He has previously held Project Management, Product Management and Marketing positions for Triad Systems, Ultradata, and PeopleSoft. His experience includes developing technology solutions for customers ranging in size from small local businesses to multi-national Fortune 500 enterprises. Kevin founded CMIT Solutions of Pleasanton in August 2005.
Ken Norvell
Managing Partner – Business Development
After a career in sales and installation management for electronic components and capital equipment, Ken joined CMIT Solutions of Pleasanton in 2010. Most recently, he was Regional Sales Manager for Philips Electronics, coordinating the sales of electronic manufacturing equipment to small and medium sized businesses. Prior to that, he managed sales and business development of electronic components and semiconductor assemblies. Ken has lived in the Tri-Valley area for more than 25 years.
Jim Thurman – Sr. Technician
Jim joined CMIT Solutions in 2005 coming from the healthcare industry where his technical career began in 1998. He gained professional experience at McKesson, John Muir and Contra Costa County Health Services while progressing from an entry level support technician to a senior level analyst with supervisory and project lead experience. He was instrumental in county wide system upgrade rollouts and complete network conversions. Jim is particularly strong in desktop/laptop support and networking, and has received numerous complements from our clients for his customer support.
Brad Gelesic – Network / Systems Engineer
Brad is a Microsoft and Cisco certified professional with over 20 years in the information technology field. His previous experience includes various support and management positions in the manufacturing, software development and insurance fields. Brad provides expert support and consultation for networks, router/firewalls, and for all Microsoft Windows desktop, laptop and server software and operating systems.
Jodi Minshall – Service Delivery Manager
Jodi is a CompTIA A+ certified technician with more than 14 years experience in IT support and systems administration. Her professional experience includes managing assignments for Help Desk IT Analysts for the western region of TE Connectivity, and providing support for the employees in their Menlo Park office. Prior to that, Jodi held various support and system administration roles with Juniper Networks, Boehringer-Ingelheim, Deeya Energy and Intel Corporation. Jodi provides day to day monitoring of our client’s networks, resolving any issues that arise. She also coordinates the efforts of our technical team in providing service to our clients.
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