About CMIT

Your Pleasanton IT Support Experts Backed by a North American Network

Who we are.

CMIT Solutions stands for Completely Managed Information Technology Solutions. We manage IT systems for businesses that depend on reliable technology to thrive. We specialize in serving local businesses in our community. We excel when supporting companies with multiple locations because of the over 240 CMIT offices in North America. If you have geographically distributed teams or a headquarters operation with regional offices, we can manage your technology and give each staff member the same personalized support.

What we do.

CMIT Solutions operates on a managed services model that offers proactive outsourced IT and management services at affordable, consistent monthly rates. Our subscription model allows small business owners to effectively budget and foresee IT expenses, saving them money and time in the long run. We provide a variety of different services that we can tailor to suit your businesses needs. We wrap outstanding technology with personalized service and the CMIT Promise. Ask us what the CMIT Promise means to your business.

Leverage Exclusive Partnerships with World-Class Technology Companies

Our Team

At CMIT Solutions, we eat, sleep and breathe technology. We are passionate about our work, motivated to exceed our clients’ expectations, and willing to go the extra mile. Passion is a trait we look for in everyone in our team.

But our team has more than passion. We have a purpose. We serve our community by bringing the best information technology support to businesses and we empower the growth of those businesses. We live here. We work here. We are dedicated to building a thriving local business community.

We are also part of a larger organization which has a twenty year history of success in technology, business management, and franchising. Our executive team funds market research, selects, tests, and vets the products and companies with whom we do business, and assures that we have additional support channels that other companies do not have, due to the size and strength of our network. Our entire system collaborates to bring our collective client base the best technology support available today.

Jim Thurman – Sr. Technician

Jim joined CMIT Solutions in 2005 coming from the healthcare industry where his technical career began in 1998. He gained professional experience at McKesson, John Muir, and Contra Costa County Health Services while progressing from an entry-level support technician to a senior-level analyst with supervisory and project lead experience. He was instrumental in county-wide system upgrade rollouts and complete network conversions. Jim is particularly strong in desktop/laptop support and networking and has received numerous compliments from our clients for his customer support.

Brad Gelesic – Network / Systems Engineer

Brad is a Microsoft and Cisco certified professional with over 20 years in the information technology field. His previous experience includes various support and management positions in the manufacturing, software development, and insurance fields. Brad provides expert support and consultation for networks, routers/firewalls, and for all Microsoft Windows desktop, laptop, and server software and operating systems.

Jodi Minshall – Service Operation Manager

Jodi is a CompTIA A+ certified technician with more than 14 years of experience in IT support and systems administration. Her professional experience includes managing assignments for Help Desk IT Analysts for the western region of TE Connectivity and providing support for the employees in their Menlo Park office. Prior to that, Jodi held various support and system administration roles with Juniper Networks, Boehringer-Ingelheim, Deeya Energy, and Intel Corporation. Jodi provides day-to-day monitoring of our client’s service tickets, networks and resolving any issues that arise. She also coordinates the efforts of our technical team in providing service to our clients.

Ken Norvell – Sales Director

Ken joined CMIT Solutions of Pleasanton in 2010 responsible for Business Development. Most recently, he was Regional Sales Manager for Philips Electronics, coordinating the sales of electronic manufacturing equipment to small and medium sized businesses. Prior to that, he managed sales and business development of electronic components and semiconductor assemblies. Ken has lived in the Tri-Valley area for more than 25 years.

“Our line of work is dependent on IT and we can’t have any downtime. CMIT has helped us grow from three employees to 20, and they’ve helped us manage our growth and begin working with remote employees, keeping us all connected.”

Michael Mills, President | Broadwing Aviation