IT Service Packages Across the Top of Virginia & Eastern Panhandle WV

Keep your business running smoothly with IT services that actually make life easier. From proactive monitoring and secure logins to reliable support, our locally based IT packages protect your systems and free your team to focus on what matters most: growing your business.

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Recommended Packages

Most Popular
Ultra

ULTRA PLAN

$125/user/month

Complete coverage with maximum protection

Managed Services

✓RMM
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✓Anti-Virus
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✓IT Documentation
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✓Warranty Management
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IT Support

✓Remote Support – T&M
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✓SLA – 4 Hour
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✓On-Site Support – T&M
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✓24/7/365 Live Support
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Cybersecurity

✓Email Security
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✓Phishing Protection
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✓DNS Filtering
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✓MFA
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✓EDR
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✓XDR
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✓SIEM/SOC
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✓Security Awareness Training
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✓Hard Drive Encryption
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✓Darkweb Monitoring
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✓Password Management
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Network Management

✓Firewall Management
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✓WiFi Management
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✓Network Diagramming
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Productivity Apps

✓M365/Google Licenses
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Cloud Services

✓Cloud File Share
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✓Identity and Access Management
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Data Backup

✓Cloud File Backup
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✓Monthly Backup Testing
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✓On Prem Disaster Recovery
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✓Disaster Recovery Plan
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IT Guidance

✓Risk Assessment
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Pro

PRO PLAN

$95/user/month

Advanced protection with flexible support

Managed Services

✓RMM
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✓Anti-Virus
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✓IT Documentation
info
✓Warranty Management
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IT Support

✓Remote Support – T&M
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✓SLA – 4 Hour
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✓On-Site Support – T&M
info
✓24/7/365 Live Support
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Cybersecurity

✓Email Security
info
✓Phishing Protection
info
✓DNS Filtering
info
✓MFA
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✓EDR
info
✓Security Awareness Training
info
✓Hard Drive Encryption
info
✓Darkweb Monitoring
info
✓Password Management
info

Network Management

✓Firewall Management
info
✓WiFi Management
info

Productivity Apps

✓M365/Google Licenses
info

Cloud Services

✓Cloud File Share
info

Data Backup

✓Cloud File Backup
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✓Monthly Backup Testing
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✓On Prem Disaster Recovery
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IT Guidance

○Risk Assessment
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Core

CORE PLAN

$75/user/month

Essential IT for growing businesses

Managed Services

✓RMM
info
✓Anti-Virus
info
✓IT Documentation
info

IT Support

○Remote Support – T&M
info
✓SLA – 4 Hour
info
✓On-Site Support – T&M
info

Cybersecurity

✓Email Security
info
✓DNS Filtering
info
✓MFA
info
✓Security Awareness Training
info
✓Hard Drive Encryption
info

Network Management

✓Firewall Management
info

Productivity Apps

✓M365/Google Licenses
info

Cloud Services

✓Cloud File Share
info

Data Backup

○Cloud File Backup
info
✓Monthly Backup Testing
info

What To Look For in an IT Service Package

If you’re running a manufacturing facility, healthcare practice, or professional services firm in Shenandoah, VA, your technology needs to do more than just “work.” It needs to protect your business, support your team, and grow alongside you.

At CMIT Solutions, we’ve worked with local businesses across the Shenandoah Valley for years. The right service package covers managed services, cybersecurity, data protection, and responsive local support.

Cybersecurity That Actually Protects You

Small and medium businesses are prime targets for cyberattacks—hackers know local companies often lack enterprise-level defenses.

CMIT Solutions builds layered security into every package with EDR, MFA, email filtering, and SIEM/SOC monitoring.

Remote Work Without the Risk

Remote employees need secure access and productivity tools. RMM watches systems 24/7 and resolves issues early.

Data Backup You Can Count On

Automated cloud backup, regular testing, and a disaster recovery plan ensure business continuity.

Why Shenandoah Businesses Choose CMIT Solutions

Local experts. Predictable pricing. Fast response. Technology that works.

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Frequently
Asked
Questions

How do I know which IT service package is right for my business?

The right package depends on your business size, industry requirements, and risk tolerance. If you need basic protection with flexible support, Core is a solid starting point. Growing businesses with remote teams or compliance needs often benefit from Pro. Companies requiring maximum security, unlimited support, and strategic IT guidance should consider Ultra. Not sure where you fit? Talk to our team—we'll assess your needs and recommend the right coverage.

What's the difference between a 1-hour, 2-hour, and 4-hour SLA?

Your SLA (Service Level Agreement) is your guaranteed response time. A 1-hour SLA means a technician begins working on your issue within 60 minutes of your request. A 4-hour SLA means response within four hours. Faster SLAs reduce downtime and get you back to business quicker—critical for companies where every minute of downtime costs money. Choose based on how mission-critical your systems are to daily operations.

Do I really need cybersecurity services if I'm a small business?

Yes—small and medium businesses are actually the most common targets for cyberattacks. Hackers know smaller companies often lack proper defenses. With the average data breach costing millions, the question isn't whether you can afford cybersecurity—it's whether you can afford to operate without it. Every package includes essential protections, with higher tiers adding advanced tools like EDR, SIEM/SOC monitoring, and dark web surveillance.

What happens if I need on-site support?

On-site support availability depends on your package. Core provides on-site visits on a time-and-materials basis. Pro includes up to 4 hours of on-site support monthly. Ultra offers unlimited on-site visits—ideal for businesses with complex infrastructure or frequent hands-on needs. Our local Shenandoah Valley team ensures a fast response when remote troubleshooting isn't enough.

Can I upgrade my package as my business grows?

Absolutely. Our packages are designed to scale with you. Many clients start with Core or Pro and move up as their team expands, compliance requirements increase, or security needs evolve. Upgrading is seamless—no disruption to your operations. We'll help you reassess your needs periodically to ensure your coverage always matches your business.