10 FAQs About Boston Tech Support from CMIT
1. What’s included in your Boston tech support packages?
Our IT Support includes remote troubleshooting, on-site assistance, software setup, and ongoing maintenance for Boston businesses.
2. Do you offer 24/7 support for emergencies?
Yes, through our Managed Services, we provide round-the-clock monitoring and critical response whenever issues arise.
3. How does CMIT protect businesses from cyber threats?
We offer Cybersecurity services including antivirus, firewalls, threat detection, and phishing prevention.
4. Can you manage our Microsoft 365 or Google Workspace?
Absolutely. Our Productivity Applications support includes setup, optimization, and secure access for your team.
5. What if I need help moving to the cloud?
Our Cloud Services handle migrations, backups, remote access, and secure storage—all tailored to your operations.
6. Can you help us with HIPAA or CMMC compliance?
Yes. Our Compliance services include assessments, remediation plans, and audit preparation for regulated industries.
7. How do you back up and protect our business data?
Our Data Backup solution provides encrypted backups and disaster recovery plans to prevent data loss.
8. What support do you offer for communication tools?
Our Unified Communications platform integrates secure VoIP, team messaging, and conferencing.
9. Do you offer guidance for long-term IT strategy?
Yes, our IT Guidance helps businesses plan for future growth with strategic IT consulting and virtual CIO services.
10. Can you help us purchase and install the right technology?
Through our IT Procurement, we source, configure, and deploy the right tools for your business and budget. |