Top 10 FAQs About Boston Tech Support
1. What makes CMIT Solutions different from other Boston tech support companies?
We offer local, hands-on service backed by a national network of 250+ offices—giving you the attention of a local partner with the strength of a nationwide provider.
2. Do you provide 24/7 support?
Yes. Our help desk and security teams are available around the clock, ready to respond to any issue or emergency.
3. Can you manage both Mac and Windows systems?
Absolutely. Our Managed Services support all major operating systems, including Windows, macOS, and Linux.
4. How fast can you restore lost or corrupted data?
Our Data Backup and disaster recovery services enable restoration within an hour, minimizing downtime.
5. Do you help with compliance requirements?
Yes. Our Compliance services help businesses meet HIPAA, FTC, PCI, and other regulatory standards with ease.
6. Can you work alongside our in-house IT staff?
Yes. We offer co-managed IT support and collaborate with internal teams to fill skill gaps and extend your capabilities.
7. What’s included in your cybersecurity offerings?
Our Cybersecurity solutions include firewalls, antivirus, email protection, MFA, endpoint protection, and continuous monitoring.
8. Do you offer hardware and software procurement services?
Yes. Through our IT Procurement services, we manage vendor sourcing, purchasing, installation, and support.
9. How much do your services cost?
We offer flat-rate monthly Packages customized to your needs—keeping costs predictable and manageable.
10. Can you support our remote or hybrid workforce?
Absolutely. Our Cloud Services and Unified Communications enable secure, productive work from anywhere. |