Empowering Growth with Scalable IT: A CMIT Success Story with ActionVest

How CMIT Solutions of Boston, Newton & Waltham helped ActionVest ditch IT chaos and build a stable, scalable tech foundation—one trusted team, zero surprises.

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The Challenge: Modernizing IT to
Support Growth

How a Growing Property Management Firm Outgrew
Its IT—and What Happened Next

After 30+ years of growth, ActionVest found themselves stuck with outdated IT support, overwhelmed staff, and surprise $20k invoices. Discover how CMIT Solutions helped them transform chaos into confidence with a scalable, reliable tech strategy.

“He was a nice guy. We used him for many years. His billing was horrible…
I’d never see a bill. And then a year later he would hit me with a bill for
$20,000. I’m like, this is ridiculous. I can’t do this. ” Eric Mason (CoOwner), ActionVest Management Corp.

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The Solution: From IT Headaches to a Scalable,
Trusted Tech Team

CMIT Solutions of Boston, Newton & Waltham didn’t just fix what was broken—they rebuilt the entire IT approach. From rolling out new Dell hardware with zero disruption to introducing a dedicated lead tech who became an instant asset, CMIT delivered proactive, people-first support at every step. A responsive helpdesk team now provides seamless service—any staff member can call, and someone who knows their system is ready to help, fast.

“Four or five different people can help us, and they all know exactly what to do. That’s huge.” —Eric Mason, Co-Owner, ActionVest Management Corp

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The Results: Stability, Continuity & Confidence in
Every Call

CMIT’s responsive helpdesk now gives the ActionVest team confidence that help is just a call away. Whether it’s performance insights from quarterly reports or instant access to trusted technicians, their IT is finally proactive, not reactive. Long-term relationships and layered support mean no more single points of failure—just reliable results, every time.

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Looking Ahead: A Trusted Partner for the Long Term

What started as a search for more dependable IT became a longterm strategic partnership. With CMIT Solutions of Boston, Newton & Waltham, ActionVest gained more than just support—they gained peace of mind. Their systems are secure, their people are empowered, and their future is protected. As ActionVest grows, CMIT remains a steady, behind-the-scenes extension of the team—helping them focus on what matters most: their clients.

“You know, for us being here for 32 years, a lot of our vendors we’ve had for 20 plus years. So again, as a small to mid-sized company, you want trust in your vendor—making sure that they’re working for you and doing everything possible to make your life easier. ” -Eric Mason (Co-Owner), ActionVest Management Corp

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Empowering Local Businesses

Discover how CMIT Solutions, led by Scott D. Krentzman, delivers cutting-edge IT services to small and medium-sized businesses across Boston, Newton, and Waltham. This downloadable case study highlights their proactive support model, cybersecurity excellence, and local expertise that helps companies thrive in a digital world

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