Menu

Connecting Care Teams with Secure, Seamless, and Scalable Communication Tools

In the healthcare industry, efficient and secure communication is essential for delivering timely, coordinated patient care. CMIT Solutions of Boston, offers unified communication solutions that integrate voice, video, messaging, and scheduling into one streamlined platform—helping your clinical and administrative teams collaborate without delays, disruptions, or compliance risks.

Simplified Management for Complex Communication Workflows

Unified communications in healthcare require reliable IT infrastructure and ongoing optimization. Our managed IT services ensure that your communication platforms—voice over IP (VoIP), internal messaging, video conferencing, and mobile apps—are always secure, available, and properly integrated with other clinical systems. We manage updates, monitor performance, and align all tools with HIPAA compliance standards.

Key Features:

  • Fully managed VoIP, messaging, and telehealth platforms
  • Network optimization to support real-time communication
  • Centralized user and device management for clinical teams
  • Integration with EHRs, scheduling systems, and mobile apps
  • Custom solutions for multi-site and hybrid healthcare settings
  • Scalable communication architecture for growing practices

 

Protecting Patient Data Across Every Channel

Secure communication is critical in healthcare—whether you’re discussing patient cases over chat, email, or video. CMIT Solutions provides comprehensive cybersecurity tailored for unified communication systems, with encryption, access controls, and policy enforcement to ensure all patient interactions and internal communications stay protected and HIPAA-compliant.

Key Features:

  • End-to-end encryption for voice, video, and messaging apps
  • Secure mobile access and endpoint protection for remote users
  • Enforced policies for messaging, file sharing, and call logging
  • Role-based access and multi-factor authentication
  • Monitoring for unauthorized use or data leakage

 

Empowering Healthcare Teams with Connected, Cloud-Based Tools

Unified communications become even more powerful when paired with the right productivity tools. We help your teams use Microsoft Teams, Outlook, SharePoint, and other HIPAA-compliant collaboration platforms to stay aligned across departments and locations. With real-time updates, secure messaging, and integrated calendars, you can reduce missed appointments, improve handoffs, and streamline decision-making.

Key Features:

  • Microsoft 365 and Google Workspace configuration for healthcare
  • HIPAA-compliant email, chat, and scheduling integration
  • Secure document collaboration via OneDrive or Google Drive
  • Automated notifications and internal communication channels
  • Tools for telehealth support, remote staff, and virtual consultations
  • Training programs for team adoption and effective use

Responsive Support That Keeps Conversations Flowing

When communication tools fail in a healthcare setting, it can lead to missed information and delayed care. Our IT support team provides around-the-clock assistance for VoIP phones, messaging platforms, conferencing tools, and integrated communication apps. We ensure your systems are always up, securely configured, and ready to support your clinical and administrative staff.

Key Features:

  • 24/7 help desk for voice, video, and messaging tools
  • Issue resolution for device sync, dropped calls, and login errors
  • Configuration assistance for new users and remote staff
  • Troubleshooting for telehealth platforms and integrations
  • Emergency support to minimize communication downtime
  • Support documentation and walkthroughs for healthcare users