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Hospitality Productivity Applications That Empower Staff and Enhance Guest Service

CMIT Solutions of Boston, helps hotels and restaurants boost productivity with custom IT solutions. Empower staff, simplify operations, and improve guest experiences with secure, cloud-based tools.

Managed IT Services to Streamline Hospitality Operations

Your hospitality business can’t afford downtime or inconsistent technology. With CMIT’s Managed IT Services, we proactively monitor and maintain your systems—ensuring that front desk platforms, housekeeping checklists, reservations, and guest communications operate without disruption.

We oversee your entire IT environment so you can focus on what you do best: delivering outstanding guest service.

Benefits:

  • 24/7 monitoring of PMS, POS, and other critical systems
  • Proactive updates and patch management
  • Scalable support for single or multi-location hospitality businesses
  • Reduce in-house IT burden and costs
  • Reliable uptime for seamless guest interactions

 

Protecting Hospitality Workflows with Enterprise-Level Cybersecurity

A productive hospitality team is only as effective as its cybersecurity framework. Whether your staff uses tablets for room service or cloud platforms for shift scheduling, sensitive data must be protected.

We secure your collaboration platforms, Wi-Fi networks, and internal communications with layered defenses—keeping guest information and operational tools safe from cyber threats.

Benefits:

  • Safeguard team communications, bookings, and HR data
  • Enforce access controls and secure remote logins
  • Meet PCI DSS and hospitality-specific compliance standards
  • Protect shared file storage and internal apps
  • Monitor for phishing attacks and insider threats

 

Modern Tools to Unify Your Hospitality Workforce

From hotel managers to kitchen staff and concierge teams, every department in hospitality thrives with the right tools. CMIT Solutions helps your organization deploy and manage cloud-based productivity platforms like Microsoft 365, Google Workspace, and task coordination apps—customized for hospitality.

Benefits:

  • Enable real-time messaging between departments
  • Use shared calendars for shift planning and event management
  • Implement digital checklists for housekeeping and maintenance
  • Centralize SOPs and guest service playbooks
  • Allow mobile, tablet, and remote access for authorized staff
  • Simplify onboarding and training with intuitive software

 

Expert IT Support to Keep Your Team Connected and Productive

Even the best productivity apps lose value if they’re not supported. Our IT support team ensures your staff can always access the platforms and tools they rely on—from mobile task trackers to shared inboxes.

We offer 24/7 technical support tailored to hospitality workflows, ensuring your teams stay connected, productive, and stress-free—no matter the time of day or service volume.

Benefits:

  • Immediate assistance for login, access, or sync issues
  • Fast resolution of app crashes and communication failures
  • Seamless integration across devices and locations
  • Support for both cloud and on-premise tools
  • On-demand training and onboarding assistance for new hires