1. What’s included in Engineering Design Managed Services?
24/7 monitoring, automated patching, endpoint protection, backup & DR, license-server care, vendor coordination, and quarterly roadmap reviews.
2. Do you manage CAD/BIM applications and plug-ins?
Yes—Autodesk (AutoCAD, Revit, Civil 3D), SOLIDWORKS, Inventor, Bluebeam, plus plug-ins and PDM/PLM components like Vault and SOLIDWORKS PDM.
3. How do you keep models opening and rendering fast?
GPU/driver baselines, NVMe scratch paths, network/SMB tuning, model health checks, and after-hours maintenance to minimize downtime.
4. Can you support hybrid (on-prem + cloud) environments?
Absolutely—on-prem vaults and license servers integrated with GPU-VDI, SharePoint/Autodesk cloud, and secure sync for remote teams.
5. How is security handled for design IP?
EDR, MFA/SSO, DLP for CAD filetypes, least-privilege PDM roles, encrypted shares/VPN, and immutable backups with routine restore tests.
6. Do you optimize networks for voice + large file sync?
Yes—QoS (DSCP), SD-WAN path selection, bandwidth caps for bulk transfers, and global file acceleration to keep calls and collab crisp.
7. How do you manage licensing and seat availability?
FlexLM/network license servers, usage analytics, right-sizing, renewal tracking, and emergency burst seats during deadlines.
8. What compliance frameworks can you support?
ITAR/EAR, CMMC, ISO 27001, SOC 2—mapped to practical controls for repositories, access, backups, and audit evidence.
9. Do you offer co-managed options with internal IT?
Yes—your team handles daily tasks while we provide monitoring, after-hours coverage, security operations, and project expertise.
10. How do we get started?
Book a free assessment with CMIT Solutions of Dallas—we’ll baseline apps, models, and network paths and deliver a tailored managed plan.