Client Reviews |Testimonials | CMIT Solutions Roanoke Valley

Client Reviews

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JJ Nathan

“The greatest benefit of partnering with CMIT Roanoke, under the leadership of Dayal Bhagat, is the complete peace of mind they provide. They manage every aspect of our IT, allowing us to stay focused on serving our customers and growing our business. What truly sets them apart is their exceptional responsiveness—they go above and beyond, working weekends, late nights, and early mornings to resolve issues quickly and effectively. I’d tell anyone considering CMIT Roanoke: choose them—you won’t regret it. Their service, responsiveness, and support truly stand out.”

Chris Newton

Peace of mind—that’s what CMIT Solutions delivers. As attorneys, we have a duty to rigorously protect client information, and with CMIT as our frontline defense against IT threats, we know we’re not just meeting industry standards—we’re exceeding them. What truly sets CMIT Roanoke apart is the trust they build. Dayal takes the time to clearly explain every option and, more importantly, tells you when something isn’t necessary. There’s never any pressure or upselling—if Dayal recommends a service, it’s because he genuinely believes it will strengthen our security posture. With Dayal, you’re getting the Cadillac version of IT services—expertise honed from leading IT security at a Fortune 100 company—combined with honesty, integrity, and great value pricing.

Steve Jones

It’s hard to pinpoint just one benefit—there have been several. CMIT significantly strengthened our overall system security; we thought we were in good shape, but their evaluation quickly revealed areas for improvement. Their employee training videos are excellent and keep cybersecurity top of mind in our daily work. Their customer service is outstanding—always responsive and dependable. What stands out most is how CMIT takes the time to understand what VFP is trying to achieve and delivers tailored solutions that align with our goals. It’s not a one-size-fits-all approach—they truly listen. It may sound cliché, but CMIT truly has your back. We feel confident that whenever an issue arises, they’ll be there to resolve it and implement solutions to prevent it from happening again.

Brad Brauner

One of the biggest benefits of working with CMIT Roanoke is having a full suite of monitoring and protection tools expertly managed for us. They handle the configuration, support, and ongoing monitoring—so we don’t have to become IT experts ourselves. It allows us to focus entirely on supporting our users and growing the business. With CMIT, it truly feels like they’re an extension of our IT department. Beyond the excellent support and service you’d expect from an MSP, they go further—offering additional helpdesk resources, infrastructure project support, and even strategic leadership guidance. No matter how big or small your IT needs are, CMIT will find the right solution to meet them.

Tony Lowes

Freedom—that’s what CMIT Roanoke has given us. By taking over the day-to-day management of our IT platforms, they’ve freed up our time and energy to focus on bigger-picture projects that drive company growth and enhance our overall IT ecosystem. One of the things we value most is their consistent communication—CMIT Roanoke always keeps us informed. And if you’re comparing product offerings, ask yourself: does it matter to have a company that provides dedicated service for years after implementation, rather than one that only impresses at the start but loses momentum? If your answer is yes, then choose CMIT.

David Todd

With CMIT managing our network, I have complete peace of mind knowing we’re protected against cyberattacks. I no longer worry about downtime disrupting our operations—our business stays up and running smoothly. They’ve provided us with a much more robust security system and trained our team on cybersecurity and malware awareness. What sets them apart is the time they take to understand our business and continually assess our needs, ensuring everything runs smoothly. With CMIT, you gain a true partner invested in your success—not just another IT firm.

Dirk

What stands out most is the personal, proactive interaction we have with Dayal and his team. Thanks to their support, our security measures have advanced to the higher standards we were aiming for. They truly listen and treat us like valuable clients—it’s more than just service, it’s a genuine relationship. I was told, ‘Give Dayal a call,’ and doing so has been one of the best decisions we’ve made.

Robert Unger

President - Berman Bedding

"I called CMIT when I was no longer good enough to be the IT guy for the company. What I value most about the support and service from them is how instantaneous it seems to be...I always recommend CMIT because whenever we've had any issue, a quick phone call to them and they are either taking care of it remotely or on the spot.”

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Jud Matthey

Owner - Matthey Automotive

"Technology is very important to our business. We wouldn't be able to operate at the level we do without it...CMIT managed all of our computers at all of our locations, and if there's an issue with any of the computers, CMIT takes care of it. They handle it right away."

Josh Sommers

CEO - Focus Media

"I'm pretty good with technology, but once I met...CMIT it was a different experience. Where we really learned the things we needed to ensure that not only is our data safe, but that we can have a working environment to ensure that our clients have the things that they need and never worry about downtime or losing data.”