Freight fraud targets logistics teams
Fraudsters may impersonate carriers, brokers or shippers to redirect loads and payments.
Silicon Valley & the San Francisco Bay Area
IT services for logistics and distribution companies in Silicon Valley and the Bay Area
CMIT Solutions Silicon Valley helps logistics, trucking, freight brokerage and warehouse operations stay connected with managed IT, warehouse Wi-Fi, support for TMS/WMS platforms and protection against freight fraud.
Freight never stops24/7 support for operations that run around the clock.
Local Silicon Valley teamServing businesses across the Bay Area- Managed support optionsDiscuss coverage for your business needs
- Security and complianceTechnical safeguards for your business needs
- Local guidance, national resourcesBacked by the CMIT Solutions network
What does managed IT for logistics companies include?
Managed IT for a logistics company covers 24/7 monitoring and help desk, warehouse Wi-Fi for scanners and devices, TMS and WMS support, freight and payment fraud protection, supply-chain security aligned with CTPAT, and tested backups.
The challenge
What makes IT different for logistics and distribution companies
Logistics operations depend on connected scanners, dispatch systems, warehouse networks and timely access to shipment data.
Scanners need coverage everywhere
Warehouse Wi-Fi dead zones can slow picking, inventory checks and shipping.
Partners expect security
Customers and supply-chain programs may require documented security practices and controlled access.
Operations run 24/7
Dispatch and warehouse shifts need dependable support at any hour.
Our approach
We start with your business risk, not your technology
Before recommending a tool, we need to understand how your logistics organization works, how dispatchers and warehouse teams access systems, where shipment and customer information is stored and what downtime or a security incident could cost.
What’s really at stakeWarehouse connectivity issues, unavailable TMS/WMS platforms or freight-payment fraud can disrupt deliveries and margins. We help identify the highest-priority risks before they interrupt operations.
“We strive to be the trusted technology advisor for our clients.”CMIT Solutions Silicon Valley
- Identify the systems and data most important to dispatch and warehouse operations
- Review email security and verification processes for freight and payment instructions
- Assess access controls for dispatch, warehouse and remote teams
- Plan monitoring, backups and support around your operating schedule
Why clients choose us
IT that becomes part of your operations
We understand your business
Our leadership learns your business structure and goals first, so IT becomes part of your strategy instead of an afterthought.
Enterprise-level partners
Access to enterprise-grade partners and products through the CMIT Solutions network of more than 250 locations and 900 technology practitioners.
Quality at a predictable price
High-quality, proactive support with a service plan scoped to your organization’s users, systems and operating needs.
Services
Managed IT built around your operations
Support, security, compliance and planning for warehouse, dispatch and fleet workflows.
Warehouse Wi-Fi
Coverage for scanners, printers and mobile devices.
- Wireless site surveys
- Access points for warehouse coverage
- Network segmentation
TMS and WMS support
Keep dispatch and warehouse systems available.
- Transportation and warehouse platforms
- ELD and telematics integrations
- Vendor coordination
Freight fraud protection
Reduce the risk of impersonation and account compromise.
- Email impersonation filtering
- MFA and access controls
- Staff awareness training
24/7 help desk
Support for dispatch and warehouse teams across shifts.
- Remote technical support
- Escalation for critical disruptions
- Device setup and replacement
Backup and recovery
Shipment, dispatch and customer data recoverable after an incident.
- Backup and recovery planning
- Restore testing
- Recovery priorities by system
Managed IT
Proactive monitoring and planning for office, warehouse and remote users.
- Monitoring and patching
- Hardware lifecycle planning
- Technology reviews
Included in every plan
Multi-layered security from day one
Every managed IT plan includes these protections, so the basics are covered.
EDREndpoint detection and response on every device- Email securityFiltering for phishing, malware and impersonation
- DNS filteringBlocks malicious and unwanted websites
- Access managementControlled accounts, permissions and directories
- Backup validationBackups checked so restores actually work
- Disaster recovery planA written plan to get you running again
EDREndpoint detection and response on every device
Email securityFiltering for phishing, malware and impersonation
DNS filteringBlocks malicious and unwanted websites
Access managementControlled accounts, permissions and directories
Backup validationBackups checked so restores actually work
Disaster recovery planA written plan to get you running again
Compliance
The requirements your IT may need to support
Your organization remains responsible for its legal and contractual obligations. IT safeguards and documentation may support your program, but they do not replace legal advice or a compliance review.
| Standard | What it asks of you | What we can help support |
|---|---|---|
| CTPAT minimum security criteria | Security practices for supply-chain partners where a company participates in the program. | Documented procedures, controlled access and appropriate technical safeguards. |
| PCI DSS | Payment-card security requirements where card payments are processed or accepted. | Support for secure networks and coordination with payment providers. |
| California Civil Code § 1798.82 | Business breach-notification requirements when qualifying personal information is affected. | Security controls, incident-response planning, logging and technical information to support response. |
| CCPA/CPRA, where applicable | Privacy obligations that may apply to businesses meeting the law's criteria. | Access control, data-handling practices and technical support for the organization's privacy program. |
Which laws and requirements apply depends on your business and data practices. We support technical safeguards and documentation; we do not provide legal advice.
Secure AIUse AI without putting business data at risk
Logistics teams considering AI should review data handling, account access, retention and oversight. CMIT Solutions can help assess technical safeguards and support a controlled approach to adopting AI tools.
Success stories
View all case studiesExamples of reliable business IT
Stories from the CMIT Solutions network that illustrate the value of secure and dependable operations.
Manufacturing
IT Provider Helps a Manufacturer Thrive
Efficient technology that helps keep operations running for an established manufacturer.
Mattress and medical pad manufacturerRead case study
Multi-location
Responsive IT Support Across Multiple Locations
A multi-location operator explains why prompt support helps keep each site running.
Matthey AutomotiveRead case study
Multi-location
Consistent IT Across Multiple Locations
Support and security practices for an organization operating across many locations.
OptyxRead case study
Leadership
Meet the owners of CMIT Solutions Silicon Valley
Maitjian and Todd Welke started CMIT Solutions Silicon Valley in 2009, bringing enterprise technology experience to growing and emerging businesses across the Bay Area.
Maitjian Welke, Founder and Co-OwnerMaitjian is the founder and co-owner, helping Bay Area businesses with IT infrastructure, cybersecurity, IT consulting and technology strategy.
Todd Welke, Co-OwnerTodd is co-owner of CMIT Solutions Silicon Valley, Greater Palo Alto and Pleasanton, bringing enterprise technology experience and a long-term service focus.
- Managed IT
- Cybersecurity
- IT Consulting
- Bay Area
- 900 East Hamilton, Suite 100, Campbell, CA 95008
- (408) 872-1577
- sales@cmitswsv.com
CMIT Solutions has ranked on Entrepreneur’s Franchise 500 for more than a decade.
ConnectWise has recognized CMIT Solutions for excellence in managed IT service delivery.
The Silicon Valley team is backed by the broader CMIT Solutions network of technology professionals.
Hear from us
Local service, national strength
- Local leadership with business and technology experience
- Enterprise-level partners and products through the CMIT Solutions network
- Managed IT, cybersecurity, cloud and compliance-related support options
- Serving San Jose, Campbell, Palo Alto, Stanford, Menlo Park, Redwood City, Pleasanton and surrounding Bay Area communities
Getting started
How we onboard your organization
Changes are planned around your busiest hours, with clear communication about what happens next.
Risk assessment
Discuss your business and identify technology risks.
Plan
Review priorities and recommendations in plain language.
Onboarding
Configure systems and access with clear communication.
Managed operations
Monitoring, help desk support and regular reviews.
FAQs
Logistics IT questions, answered
Answers to common questions logistics and warehouse operators ask when reviewing IT support.
Still have a question?
Contact the Silicon Valley team to discuss your dispatch, warehouse and IT support needs.
Contact our teamor call (408) 872-1577Can you fix Wi-Fi dead zones in our warehouse?
We can assess wireless coverage and design a network for scanners, printers and mobile devices, with the work scoped to your warehouse and operational needs.
Do you support our TMS and WMS?
We support the devices, networks and access behind transportation and warehouse management platforms, and coordinate with software vendors when application-specific assistance is needed.
Can you support night and weekend shifts?
Managed services can include around-the-clock monitoring and help desk coverage. The specific service hours and escalation arrangements are confirmed in your service agreement.
How is pricing structured?
Pricing is based on the users, devices, locations and support requirements in scope. The Silicon Valley team can explain the proposed service plan and costs before you commit.
What happens during the IT assessment?
The team discusses your operations and reviews relevant IT, network, backup, cloud and security concerns to identify practical priorities. Assessment scope and any costs are explained before work begins.
Can you help us meet cyber insurance requirements?
We can review technical requirements such as MFA, endpoint protection, backups, training and documentation, help implement appropriate controls, and provide technical details for insurer questionnaires.
Is support available on nights, weekends and holidays?
Support and monitoring availability depends on the selected managed services plan. We review service coverage and escalation arrangements with you before onboarding.
Which areas do you serve?
CMIT Solutions Silicon Valley is based in Campbell, California, and serves businesses in San Jose, Campbell, Palo Alto, Stanford, Menlo Park, Redwood City, Pleasanton and surrounding Bay Area communities.
IT consultation
Know your risk. Keep operations moving.
Discuss where your organization may be exposed and identify practical steps to protect systems, shipment information and warehouse workflows.
- Review current systems and technology risks
- Set priorities in clear, business-focused language
- Consider security, supply-chain and cyber insurance requirements
- Identify practical next steps for your operation
Prefer to talk?(408) 872-1577
Visit us900 East Hamilton, Suite 100, Campbell, CA 95008
Emailsales@cmitswsv.com