-
IT Management Support
Explore Our IT Services
Discover how CMIT empowers your business with cutting-edge technology. Browse our services below.
Managed Services
Cybersecurity
Productivity Applications
IT Support
Cloud Services
Network Management
Compliance
Data Backup
Unified Communications
IT Guidance
IT Procurement
PackagesNetwork support that keeps your business always connected
24/7/365 monitoring, proactive maintenance, and rock-solid security for every router, switch, and Wi-Fi signal your Austin team depends on.
Live network health
A snapshot of what we watch around the clock.
What does network support & management include in Austin?
CMIT Solutions of Austin Downtown & West provides 24/7/365 network monitoring, firewall management, secure Wi-Fi, VPN setup, and rapid incident response for Austin businesses — backed by a proactive maintenance plan that catches problems before they cause downtime. Most issues are resolved remotely within the hour, with on-site visits available across the Austin metro.
- 24/7/365 monitoring of uptime, bandwidth, and device health via network management
- Firewall configuration, intrusion detection, and cybersecurity monitoring
- Secure Wi-Fi, VPN, and unified communications for hybrid teams
- Disaster recovery and data backup to limit downtime after an outage
- Full-stack managed IT services for businesses that want a single point of contact
- Flat-rate IT support packages so costs stay predictable
Protecting your network is a 24/7 job — so we treat it like one
CMIT Solutions runs comprehensive network inspections and security scans that catch problems before they compromise your business, backed by continuous monitoring and strategic design tailored to how you actually work.
Network design & analysis
We identify breaches and potential threats before they jeopardize your systems, keeping your network resilient against evolving cyber threats.
Fewer system outages
Proactive network maintenance, disaster recovery, and business continuity planning mean fewer bottlenecks and disruptions.
Enhanced cybersecurity
Intrusion detection and traffic analysis catch irregularities early, so we isolate issues before they spread to other devices.
A network built for how your team actually works
Our holistic approach — strategic design, analysis, and continuous monitoring of critical datasets — optimizes performance while minimizing risk, tailored to your unique business needs.
Protect your network
Stay one step ahead of human error, misconfigurations, and outages
We manage network configuration and user access with a robust maintenance plan, plus disaster recovery and data backup that fortify your resilience against unforeseen breaches.
Keep things running smoothly
We catch what's amiss before it touches the rest of your network
Traffic analysis and intrusion detection let us isolate unauthorized access attempts and suspicious activity in real time, minimizing damage and keeping business-critical data secure.
Build a perimeter of protectionEverything your network needs, under one Austin-based team
Network support is only one piece of a healthy IT environment. Here's the full range of services CMIT Solutions of Austin Downtown & West provides.
Network Management
Design, monitoring, and maintenance for wired, wireless, and hybrid networks.
Learn more →Cybersecurity
Firewalls, intrusion detection, and layered protection against evolving threats.
Learn more →Cloud Services
Secure cloud migration and management so your team can work from anywhere.
Learn more →Managed IT Services
A full-stack, single-point-of-contact IT partner for growing Austin businesses.
Learn more →Unified Communications
VoIP, messaging, and video tools that keep hybrid teams connected.
Learn more →Productivity Applications
Microsoft 365 and Google Workspace setup, licensing, and optimization.
Learn more →How strong is your connection?
Network connectivity issues can strain any business. Here's what CMIT Solutions brings to the table.
Industry-best partners
We know the nuances of different network providers and help you pick the right vendor, with smart contract terms and easy payment options.
Solution deployment
We act as your network project manager, ensuring new services are implemented without disrupting everyday business.
Virtual Private Network (VPN)
An extra layer of privacy that encrypts your internet data on unsecured networks, protecting sensitive business information.
Secure Wi-Fi networks
Reliable bandwidth for voice, video, text, and email — day or night, no matter how busy your team gets.
State-of-the-art equipment
We help you make informed infrastructure choices to support your bandwidth needs for years to come.
24/7/365 support
Recurring monthly or quarterly reviews let us solve issues before you notice them and track network health and threats.
Increased productivity
Less downtime means happier employees — the clearest measure that network management is working.
Immediate resolution
When we see issues, we fix them. We lock down vulnerabilities while keeping your team connected and productive.
Network management, covered end to end
From your internet connection to how devices talk to each other, here's what's included.
Internet services
We help you find a reliable, affordable ISP to maintain online connectivity for your business.
Firewall management
Setting rules and policies, tracking changes, and monitoring user access to keep your firewall secure.
Wi-Fi management
Optimal, safe, and secure Wi-Fi signal so employees stay connected and productive.
Network design
We help design and construct networks optimized for your particular business requirements as they grow in complexity.
Remote access (VPN)
Secure, protected connectivity for remote teams, critical for enabling work from anywhere.
Network diagramming
Automated discovery tools visualize every node on your network to catch issues before they affect daily operations.
Austin's network support team, right down the street
CMIT Solutions of Austin Downtown & West is based in the heart of downtown, part of a national network of 250+ CMIT locations backed by local, on-the-ground technicians.
Explore more ways we support Austin businesses
"Our office Wi-Fi used to drop every afternoon during peak hours. CMIT redesigned our network, and we haven't had a single outage since. Their team feels like an extension of ours, not an outside vendor."
Flat-rate IT packages built for predictable budgets
Every Austin business is different, so pricing depends on your network size, device count, and support level. Here's how our packages are typically structured.
Essentials
- 24/7/365 network monitoring
- Remote help-desk support
- Firewall & Wi-Fi health checks
- Monthly performance reporting
Business
- Everything in Essentials
- Proactive maintenance & patching
- Intrusion detection & firewall management
- VPN and secure remote access
- Quarterly network health reviews
Enterprise
- Everything in Business
- Multi-site & hybrid network management
- Compliance & disaster recovery planning
- Dedicated vCIO strategy sessions
- Priority <1hr response SLA
Not sure what you need? Try our IT cost calculator or take the free IT self-assessment to get a recommendation.
Managed network support vs. in-house IT vs. break-fix
See why growing Austin businesses choose a managed network partner over hiring in-house or waiting until something breaks.
| Capability | CMIT Managed Network Support | In-House IT Staff | Break-Fix / As-Needed IT |
|---|---|---|---|
| Availability | 24/7/365 monitoring & support | Business hours only | Only after something breaks |
| Response time | <1 hour for critical issues | Varies by staff availability | Often days for scheduling |
| Cost predictability | Flat monthly rate | Salary + benefits, fixed regardless of workload | Unpredictable hourly billing |
| Proactive monitoring | Included | Depends on staff bandwidth | Not included |
| Cybersecurity coverage | Layered, continuously updated | Depends on in-house expertise | Reactive only |
| Scalability | Scales with your business | Requires hiring to scale | Limited |
Curious where your current setup stands? Read more about why Austin businesses choose CMIT.
What Austin businesses say about our network support
A few examples of the kind of feedback our network management and IT support clients regularly share.
"Response times are fast and the team actually explains what happened instead of just fixing it and moving on. Our network has been rock solid since we switched."
"We were nervous about moving off our old in-house setup, but the transition was smooth and our uptime has genuinely improved."
"Having 24/7 monitoring gives us peace of mind. Issues get caught and fixed before our staff even notices anything is wrong."
Frequently asked questions
Network management involves designing, monitoring, supporting, and maintaining your network infrastructure so it runs reliably, safely, and efficiently.
We manage wired, wireless (Wi-Fi), VPNs, hybrid networks, and multi-site interconnects, along with cloud connectivity and hybrid on-prem/cloud setups.
We continuously monitor uptime, bandwidth usage, latency, packet loss, device health, error rates, and security events, with alerts that trigger escalation before issues impact users.
Redundancies, failover strategies, and rapid incident response help minimize downtime while we diagnose, repair, or replace faulty components and restore service quickly.
Yes — we support centralized management, VPN connectivity, and consistent security policies so branch offices operate as part of one unified infrastructure.
Pricing depends on network size, device count, and support level. Most clients choose a flat-rate managed IT package; try our tools and calculators for an estimate.
Yes — we offer an AI readiness assessment and ongoing AI services to help Austin businesses adopt AI tools securely on a well-managed network.
Is your network secure?
Don't let uncertainty negatively impact your business — let's find out together.