-
IT Management Support
Explore Our IT Services
Discover how CMIT empowers your business with cutting-edge technology. Browse our services below.
Managed Services
Cybersecurity
Productivity Applications
IT Support
Cloud Services
Network Management
Compliance
Data Backup
Unified Communications
IT Guidance
IT Procurement
PackagesManaged IT that protects your business, day and night.
Local experts you can trust — 24/7 monitoring, airtight cybersecurity, and a real Austin team that picks up the phone, backed by a nationwide network of 900+ CMIT IT experts.
Who provides managed IT services in Austin, TX?
CMIT Solutions of Austin Downtown and West is a locally owned managed IT services provider serving businesses throughout downtown and west Austin. The team delivers 24/7 network monitoring, cybersecurity, cloud services, data backup, and compliance support, backed by CMIT's nationwide network of 900+ IT professionals built over more than 25 years.
Learn more on the About page or see Why CMIT.
- ✓Locally owned & operated in Austin, TX
- ✓24/7/365 monitoring and live support available
- ✓25+ years serving businesses since 1996
- ✓Part of a 900+ expert nationwide network
- ✓Free IT self-assessment available
Comprehensive IT services to power your Austin business
Every service below is delivered by the same local Austin team no call centers, no hand-offs. Explore each service in detail below.
Managed IT Services
24/7 monitoring, updates, and quick issue resolution so your team can focus on growth.
Learn more
Cybersecurity
Multi-layered protection — firewalls, endpoint security, and threat monitoring built for Austin risks.
Learn more
Cloud Services
Secure, efficient moves to the cloud that cut costs and support hybrid teams.
Learn more
IT Support
Fast remote and on-site help from a team that already knows your environment.
Learn more
Network Management
Optimal performance, minimal downtime, and secure access for every user.
Learn more
Productivity Applications
Get more from Microsoft 365 and Google Workspace with setup, integration, and training.
Learn more
Compliance
HIPAA, FINRA, and CMMC support that reduces audit stress and legal exposure.
Learn more
Data Backup & Recovery
Onsite, offsite, and cloud backup strategies tested to keep you running after disruption.
Learn more
Unified Communications
Voice, video, and messaging tools that keep distributed teams connected.
Learn more
IT Guidance
Strategic technology roadmaps that align IT investment with your business goals.
Learn more
IT Procurement
Vendor relationships that get you cost-effective, top-quality systems and equipment.
Learn more
AI Services & Readiness
Evaluate and implement AI tools safely with a free AI readiness assessment.
Learn moreA real Austin team, not a call center
CMIT Solutions of Austin Downtown and West is locally owned and operated at 106 E. 6th St., serving businesses across downtown and west Austin. Certified technicians, engineers, and strategists who know the local market — and who answer the phone when you call.
- ✓Locally owned — an IT expert can be on-site quickly
- ✓One point of contact from assessment through ongoing support
- ✓Backed by CMIT's 900+ expert network across North America
Right here in Austin.
Create the perfect IT package for your business
Choose Core, Pro, or Ultra — or let us tailor a custom plan after a free assessment. See the full package comparison.
Essentials
- RMM, antivirus & IT documentation
- Remote support with 4-hour SLA
- Email security, DNS filtering & MFA
- Firewall management
- Cloud file share & backup with monthly testing
Growth
- Everything in Core, plus warranty management
- Unlimited remote support, 24/7/365 live support, 2-hour SLA
- Phishing protection, EDR & dark web monitoring
- Firewall & WiFi management
- On-prem disaster recovery
Enterprise
- Everything in Pro, plus unlimited on-site support, 1-hour SLA
- SIEM/SOC & full disaster recovery planning
- Network diagramming & identity access management
- IT risk assessment & guidance
- Priority nationwide escalation support
Managed IT vs. going it alone
See how a locally owned managed IT partner stacks up against a solo freelancer or having no dedicated IT support at all.
| Capability | CMIT Solutions Austin | Independent Freelancer | No Dedicated IT |
|---|---|---|---|
| 24/7 network monitoring | ✓ Included | Rarely | ✗ |
| Local, on-site response | ✓ Same-day, Austin-based | Sometimes | ✗ |
| Layered cybersecurity stack | ✓ Firewall, EDR, MFA & more | Limited | ✗ |
| Compliance support (HIPAA, CMMC, FINRA) | ✓ Included | Rarely | ✗ |
| Backup & disaster recovery testing | ✓ Monthly testing | Ad hoc | ✗ |
| Backup coverage during vacation/sick leave | ✓ 900+ expert network | ✗ Single point of failure | ✗ |
| Predictable flat-rate pricing | ✓ Package-based plans | Hourly & variable | Unplanned costs after failure |
Hear from our satisfied clients
Real feedback from Austin-area business owners. Read more on our Client Reviews page.
Robert says CMIT's support feels "instantaneous" — he now recommends CMIT to other business owners whenever IT issues come up.
Jud relies on CMIT to manage every computer across all of Matthey Automotive's locations, with issues handled right away.
Josh credits CMIT with helping Focus Media keep client data safe while ensuring the team never worries about downtime.
Frequently asked questions
We combine over 25 years of experience, 24/7 monitoring, local ownership, customized solutions, and award-winning service to deliver dependable technology support for every client.
Because we're based right here in Austin, we can respond quickly with on-site support, understand the local business environment, and build lasting relationships with our clients.
Three main options — Core, Pro, and Ultra — each offering increasing levels of support, response time, and cybersecurity coverage. All packages can be customized based on your business size and industry. See the full packages breakdown.
Yes — our Pro and Ultra plans include around-the-clock live support, and our monitoring detects and resolves potential problems before they cause downtime.
Yes — we implement the security controls, documentation, policies, and training needed for frameworks like HIPAA, FINRA, and CMMC. Learn more on our Compliance services page.
Yes — we're backed by a nationwide network of over 900 IT experts who collaborate to provide consistent, high-quality service and cutting-edge solutions.
Call us at (512) 879-4555, take our free IT self-assessment, or use our contact form. We'll evaluate your current environment and propose a roadmap tailored to your goals.
More Austin IT resources
Dig deeper into how CMIT Solutions supports Austin businesses.
Let's build the IT foundation your business deserves.
Talk to a local Austin technician today — no pressure, just a clear picture of where your IT stands and what to do next.