Frequently Asked Questions About Outsourced IT Support in Boise
1. What services are included in outsourced IT support?
Our outsourced IT support includes managed IT services, cybersecurity, cloud solutions, 24/7 help desk, compliance consulting, and full network management.
2. Can CMIT Solutions help with HIPAA compliance?
Yes, we provide specialized compliance support to help healthcare and other regulated industries meet state and federal IT standards.
3. How does your data backup process work?
Our data backup includes both local and cloud replication for complete disaster recovery.
4. Do you offer 24/7 technical support?
Absolutely. Our IT support team is available any time of day or night, every day of the year.
5. What types of businesses benefit most from your services?
Our clients include small businesses, law firms, medical practices, accounting offices, and multi-location retail chains across Boise and the Treasure Valley.
6. Can you help my business move to the cloud?
Yes, we specialize in cloud services, including cloud migrations, Microsoft 365 setups, and secure remote access environments.
7. What if I already have an IT person on staff?
Our services are flexible. We can augment your existing IT team or fully manage your IT infrastructure, depending on your needs.
8. Do you provide hardware and software recommendations?
Yes, our IT procurement service ensures you get the right tools at the best prices, configured for your business.
9. How fast is your response time?
Most support tickets are resolved within minutes. For urgent issues, we prioritize immediate response, often before you even know there’s a problem.
10. Why should I choose CMIT over other IT providers?
We combine local presence with national scale, delivering enterprise-level outsourced IT support backed by personalized, Boise-based service. |