As a business owner, you find yourself wearing many hats. All day-to-day operations fall into your lap, including your technology needs. Ideally, hiring a fully staffed IT department would be an option. But that would add multiple new salaries to your payroll to cover all the skillsets required. Who has the budget for that? Maybe a Fortune 500 company could afford the extra expense, but it’s definitely not in the cards for your growing small business. Managed service providers (MSPs) fill in this gap. Outsourcing IT needs to a reliable, skilled provider will remove a lot of the stress from your daily operations. Keep reading to learn about the typical services offered by a managed service provider.
Help Desk Support
Technology is fantastic when it works. But when IT systems fail, it can spell disaster for your business. Troubleshooting the problem yourself could take hours or even days, and you may never figure it out. MSPs provide immediate help desk support when you need it. Whether there is an issue with the server or a problematic software update, these IT experts will promptly get all your systems back online.
Network and Cloud Management
Businesses can’t afford to go offline. Even a few hours of downtime can cost your company profits and potential. Working with an MSP ensures you never have to worry about network problems again. A managed cloud provides fast load times and instant access. Rainy days in the cloud will become a thing of the past!
Managed IT Services
Access to a skilled technical staff is paramount. But increasing operational expenses may prevent you from hiring an in-house IT department. A managed service provider can tackle all of your IT needs remotely—and for a fraction of the cost! They might recommend patching or updating software to prevent downtime and streamline operations. Email and messaging support will ensure you can communicate with employees and customers in real-time. Automated maintenance addresses possible issues before they cause downtime.
Security Solutions
Cyberattacks, malware, and network vulnerabilities aren’t limited to sci-fi films. They can take down a company in a matter of minutes. Round-the-clock monitoring is a must to prevent breaches. But it’s a non-stop job. Most small business owners don’t have the time to monitor systems 24/7 for possible attacks. But a managed service provider can. They will regularly scan your network, looking for potential security threats. Managed firewalls, DNS filtering, and security training are other ways an MSP will keep your business secure.
Save Time and Money with a Trusted MSP
IT support requires years of skill, training, and plenty of experience. You can count on the experts at CMIT Solutions to handle all your technology needs. As an outsourced IT department, we’ll manage all technology-related operations to reduce the risk of downtime. We have over 800 technicians ready to support your business.
Does an MSP seem like the right fit for your company? Connect with CMIT Solutions to experience the benefits of a managed service provider.
