Managed IT Services for Professional Services

Secure IT services for every business

Secure reliable IT solutions for Professional Services

If you are a worker with high value skills, you need a professional IT infrastructure that enables you to serve your clients and keep your results and revenues growing. It’s not uncommon for high-powered professionals to neglect their IT needs because they are busy serving their clients. But when you need help, don’t you want someone that takes customer service seriously as you do? Someone that knows IT as well as you know your own domain?

Keep your staff and clients happy

  • Protecting your network with strong perimeter defences
  • Repel viruses, malware, and phishing attacks while encrypting sensitive email and client data
  • Protecting your business from human error with professional data backup and recovery
  • Transforming your IT technology to be as professional and flexible as you and your staff

Enjoy the 24/7/365 support, because we understand business never sleeps. Even if you do.
Here are some statistics which will help you understand why your business need Managed IT:

28%

of nonprofit organizations use cloud-based accounting or fundraising solutions

Revenue Loss by Company Size

70%firms go out of business within2 years after a major data breach

  • Average time to detect a cyber attack is 206 days
  • Average cost of data breach $3.9 to $8.2M

Average workers waste 22 minutes a day dealing with IT related issues

The average employee who works 40 hours a week, 50 weeks of the year, experiences 91 hours of down time annually.
— Career Builder Harris Poll

 

Average workers waste 22 minutes a day dealing with IT related issues

Depending on the size of the business and the scale of its operations, it can cost businesses anywhere from $140,000 to $540,000 per hour.

 

Mange services delivered a cost reduction of 30-40% and an efficiency  boost of 50-60%

As per Dataconomy report, businesses implementing Managed IT Services cut in-house IT costs, improve service quality and boost productivity.

 

Custom IT Solutions for Professional Services

We’re experts at network bandwidth, voice communications (VoIP), wireless Internet support, cloud computing, cyber security, and good old fashioned technology refreshes. Whether you’ve ignored your IT needs for a few years or simply grown your business to the point where you need professional support, we can help.

We understand the challenges you face, such as the need to:

  • Work with virtual and geographically distributed team members and clients
  • Securely exchange intellectual property and large data files
  • Segment your network to separate guest access from staff access
  • Maintain a website presence that professionally represents your business

We are proud to support and ensure uptime of your systems, providing support for third party applications and will liaise with the vendor should any issue arise.

You can be assured that we will take the time to understand your specific needs and create a solution which will enhance your productivity and help you get your work done faster.

We know the technology tools that companies rely on every day. Let us manage your IT so you can manage your business.

 

Latest Technology Trends in Professional Service Industry

The traditional professional services industry will likely be radically different in the next few years. Changing clients’ demands, employee expectations, rapid technology developments, and other external factors will change the nature of jobs and skills required in the future. Therefore, it is essential to be aware of technology trends that can help your business grow. Let’s discuss the professional services trends to watch out for.

AI & Machine Learning

  • Artificial intelligence enables business owners to implement autonomous systems which can improve a variety of customer-facing and internal operations
  • AI benefits include improved customer journeys, streamlined employee management processes, automated data syncing across software and much more

Automation

  • Automation helps companies manage most or all back-office and front-office activities
  • Automation systems are used to track operations and related costs, as well as the revenues they generategrowth
Customer Intelligence

Customer Intelligence

  • Analytics apps help draw meaningful and actionable conclusions from large swathes of data. This information can offer you deep, holistic insight and change the way you make business decisions
  • It helps leverage information from traditional and digital sources to help you better understand your customers and manage the customer lifecycle

Cloud Data Collaboration

  • Cloud collaboration helps with improved organization because documents are kept in a central, cloud-accessible location
  • It leads to higher levels of employee participation because all team members have an equal opportunity to provide input from wherever they are, at any time

 

Call us for a free assessment of how you can improve IT service quality, productivity and save cost