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Call for Tech Help!
(708) 919-5132
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Reliable IT Management for Always-On Communication

Whether it’s tax season or audit prep, downtime is not an option. Our managed IT services ensure your communication tools run smoothly around the clock backed by stable infrastructure and proactive monitoring.

Key Advantages:

  • 24/7 uptime monitoring for VoIP and messaging platforms
  • Support for cloud-based PBX and softphone setups
  • Quality of Service (QoS) configuration for call clarity
  • Regular updates and compatibility testing
  • Scalable solutions for growing accounting teams

Secure Your Conversations with Built-In Compliance Protections

Client communication must stay private and protected. CMIT Solutions of Oak Park, Hinsdale & Oak Brook secures every channel voice, video, and messaging so your accounting firm stays in full compliance with financial data regulations.

Security Features:

  • Encrypted VoIP and chat communication
  • Secure login protocols with MFA for access control
  • Spam and phishing protection for email and voice systems
  • Data archiving and retention for audit trails
  • End-user training to prevent communication-based breaches

Boost Internal Collaboration with Integrated Apps

Unified communication goes hand-in-hand with productivity. We help your accounting firm deploy and optimize tools like Microsoft Teams and Zoom that enhance team collaboration while staying aligned with your compliance needs.

What We Deliver:

  • Microsoft 365 Teams setup and policy-based configuration
  • Secure file sharing and group chat within your workflow
  • Calendar syncing and smart meeting scheduling tools
  • CRM integration for client communication tracking
  • Cloud collaboration tools to eliminate email clutter

Responsive Support for Clear, Consistent Communication

From dropped calls to login issues, communication disruptions can derail your team. Our IT support ensures fast resolution so your firm can stay connected with clients and colleagues—no matter what.

Support Services Include:

  • Troubleshooting VoIP, video conferencing, and chat apps
  • Setup assistance for remote and hybrid communication
  • Real-time monitoring of call quality and bandwidth
  • Help with user provisioning and permissions
  • Ongoing support for communication platform updates and issues

FAQs – Accounting Unified Communication

1. What is Unified Communication (UC) for accounting firms?

UC merges calling, video, messaging, and file sharing into one secure platform—streamlining client communication, approvals, and internal collaboration.

2. How does UC improve client responsiveness during busy seasons?

Presence, shared inboxes, and mobile apps route calls and messages to the right CPA instantly—reducing voicemail tag and speeding client turnaround.

3. Can UC integrate with our practice management or tax apps?

Yes. We integrate UC with tools like Microsoft 365, document portals, e-signature, and case/workflow systems for smoother handoffs.

4. Is Unified Communication secure enough for financial data?

We configure encryption, MFA, role-based access, and retention policies to protect PII and meet accounting data privacy expectations.

5. Do you support remote and hybrid accounting teams?

Absolutely. Cloud-hosted UC enables secure calling, video, and chat from any device—perfect for auditors and advisors on the go.

6. Can UC reduce our phone and conferencing costs?

Yes. Consolidating VoIP, conferencing, and messaging under one plan often lowers total cost and simplifies billing and vendor management.

7. How do you maintain compliance (e.g., SOX, IRS guidance)?

We align UC settings with compliance needs: logging, retention, access controls, and audit trails to support reviews and investigations.

8. Which platforms do you recommend?

We commonly deploy Microsoft Teams Phone, Zoom, and enterprise-grade VoIP—selected based on your size, call volumes, and integrations.

9. What ongoing support is included?

Our Managed Services cover monitoring, user onboarding, number porting, call flow changes, updates, and rapid troubleshooting.

10. How do we get started with CMIT’s Accounting UC?

Schedule a consultation. We’ll assess call flows, compliance needs, and existing tools, then deploy a UC solution tailored to your firm.

NEXT STEPS

Contact us for a quick consultation.