Managed IT support means we proactively monitor, maintain, and manage your IT systems (networks, servers, devices, apps) under a fixed contract—handling issues before they become problems.

You get stability, fewer surprises, faster issue detection, lower downtime, predictable monthly costs, and a dedicated IT partner.

Services often include help desk support, network monitoring, patch management, cybersecurity, backups, cloud services, and on-site escalations as needed.

Our goal is to respond rapidly—many issues are resolved remotely within minutes. If needed, an on-site technician will arrive based on your service agreement.

Yes, for clients on our advanced or premium managed plans, we offer round-the-clock monitoring and support for critical incidents.

We enforce security best practices—firewalls, endpoint protection, intrusion detection, patching, encryption, and regular security audits.

Absolutely. We manage cloud infrastructure, SaaS applications, VPNs, and secure remote access so your team stays productive from anywhere.

If remote resolution isn’t possible, we dispatch local technicians in Brookfield or nearby areas based on your plan to address the issue in person.

We offer tiered managed plans—each with a set bundle of services—for predictability. You choose a level suited to your size, needs, and budget.

It begins with a consultation and IT assessment. We review your current infrastructure, suggest improvements, and create a managed services proposal you can approve.